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Swissotel Grand Shanghai

1,212 reviews
#104 of 5,222 Hotels in Shanghai
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Traveller (307)
Room & Suite (127)
Dining (17)
Overview
  • Excellent47%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(104 reviews)
“jing'an temple”(41 reviews)
“swiss hotel”(9 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,212)Write a Review
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All reviewsgreat locationjing'an templeswiss hotelbusiness hotelpillow menuspa areananjing westmetro stationnespresso machinebusiness tripstar hotelexecutive floorcentral locationconcierge teambreakfast buffetlobby barexcellent hotel
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321 - 325 of 746 reviews
Reviewed 1 May 2015

Good location and facilities, room service snd daily upkeep were very poor. Anemities such as body lotion, mini bar items were not renewed. Food quality was very bad. Swimming pool and spa were quite nice.More

Review collected in partnership with Swissotel Hotels & Resorts
Thank askardziute
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded 6 May 2015

Dear askardziute, Greetings from Swissôtel Grand Shanghai. Thank you for taking time and sharing your feedback regarding your recent stay with us. We do regret to read your unpleasant experience with room services and food quality. We value any comments as it helps us to...More

Reviewed 30 April 2015

Very good hotel. Luxurious room(s). Free WiiFi connection everwhere in the hotel Good location very close to subway and shopping malls and restaurants. Very friendly staff. Extensive breakfast offerings.More

Review collected in partnership with Swissotel Hotels & Resorts
Thank Jan H
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded 6 May 2015

Dear Jan H, Please allow me to express my personal appreciation for your review. We are thrilled to read your pleasant experience at Swissôtel Grand Shanghai. It’s always delightful to know a guest like you enjoyed our facilities, WiFi, ideal location, services as well as...More

Reviewed 28 April 2015

Great hotel with 'western style' service and good spoken English. Lovely rooms bur serious issues with check in and booking confirmation. Our rooms were on different tariffs for different nights and check in staff could never find bookings - claiming we weren't booked in! My...More

Thank Jacquot15
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded 6 May 2015

Dear Jacquot15, Thank you for taking time and sharing comments regarding your recent stay with us. Since we always value guest review as one of the most important tools to enhance guest experiences, your comments certainly drew our close attention. We feel regret that our...More

Reviewed 28 April 2015

Very nice upscale hotel in Shanghai. Location is at the end of Nanjing Rd and very close to the designer stores. Otherwise it had a neighborhood feel to it and was a great location to walk. Check in/out: No problems at all and very pleasant....More

Thank AirTrafficMan
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded 4 May 2015

Dear AirTrafficMan, I would like to take this opportunity to extend my sincere appreciation for your good feedback on your most recent experiences with us. It is always so rewarding for us to hear from guests like you. We are pleased to know that you...More

Reviewed 28 April 2015

I think there are better places to stay in close proximaty to this hotel. If you like a real firm bed and paying for the extra, this would be a good choice. They have good restaurant(s) and good services but I was not impressed by...More

Review collected in partnership with Swissotel Hotels & Resorts
Thank Raphael Charles H
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded 4 May 2015

Dear Raphael Charles H, First of all, on behalf of all of us here at Swissôtel Grand Shanghai, we wish you all the best and happy every day. We do appreciate you taking your valuable time to write us a feedback regarding to your recent...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 109 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Shanghai
#20 Romantic Hotel in Shanghai
#50 Business Hotel in Shanghai
#57 Spa Hotel in Shanghai
#98 Luxury Hotel in Shanghai
#160 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 109 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Shanghai
#20 Romantic Hotel in Shanghai
#50 Business Hotel in Shanghai
#57 Spa Hotel in Shanghai
#98 Luxury Hotel in Shanghai
#160 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (307)
Room & Suite (127)
Dining (17)
Business Centre & Event Rooms (1)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
MarkandSim0ne
9 May 2017|
AnswerShow all 9 answers
Response from MTjourneys | Reviewed this property |
They have international power points.
1
Vote
norman d
9 June 2016|
AnswerShow all 9 answers
Response from BigFishDiveClub | Reviewed this property |
I normally just walk to the airport shuttle stop right behind the building (City Air Terminal at Jing An temple). You either have to walk all the way around the City Air Terminal building to get to where the bus is at or I... More
0
Votes
12 May 2016|
AnswerShow all 12 answers
Response from BigFishDiveClub | Reviewed this property |
Yes, on the Executive Floor, but why make your own coffee when the staff can make a freshly grounded cappuccino or Americano in 2 minutes. The service in the lounge is excellent and well worth the extra $.
0
Votes
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123
Room Tips
"Low floor units have no good view."
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"city view, above 9 floor is good"
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"ask for a quiet room facing Yu yuan rd"
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"High floor overlooking Nanjing Lu"
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