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Swissotel Grand Shanghai

1,212 reviews
#105 of 5,222 Hotels in Shanghai
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Traveller (307)
Room & Suite (127)
Dining (17)
Overview
  • Excellent47%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(104 reviews)
“jing'an temple”(41 reviews)
“swiss hotel”(9 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,212)Write a Review
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All reviewsgreat locationjing'an templeswiss hotelbusiness hotelpillow menuspa areananjing westmetro stationnespresso machinebusiness tripstar hotelexecutive floorcentral locationconcierge teambreakfast buffetlobby barexcellent hotel
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11 - 15 of 746 reviews
Reviewed 6 January 2018

Already a fan of Swissotel hotels I was very pleased with this property. Modern rooms with great amenities and facilities. Great location for shopping or business, all within walking distance. Good fitness room and extensive breakfast buffet. Staff very helpful.More

Thank MichelleHeywood
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded 4 weeks ago

Dear MichelleHeywood, We very much appreciate your comments regarding your stay at Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

Reviewed 4 January 2018

It is a tack disappointing in my recent stay with the hotel given the fact that the shower head isn’t working well and the welcome fruits which is normally already in the room upon check-in wasn’t being provided.More

Review collected in partnership with swissotel.com
Thank soos320
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded 4 weeks ago

Dear soos320, Thank you for your time and raise your concerns for our attention, which we take it as a gift for our improvement. Your feedback is very important to us. I am sure I will bring your comments to the related department. Please do...More

Reviewed 3 January 2018

Nice stay, good location, professional staff. Located within walking distance to malls (Kerry and Crystal). Food is never a problem. Convinience stores abound. Staff at hotel are friendly and accommodating.More

Review collected in partnership with swissotel.com
Thank Adrian_Benn
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded 8 January 2018

Dear Adrian_Benn, We are pleased to know that you enjoy our room and our ideal location. Swissôtel Grand Shanghai locates at city center of Jing'an District with metro line #2 and #7 stations underground to most of nice places you might be interested and decent...More

Reviewed 30 December 2017 via mobile

I only gave 4* as I’m not sure this would count as 5* in Europe. However, comfortable enough, not enough staff on reception, concierge station seemed to be overmanned, but, (very nearly) everyone was helpful and polite. The bar on the reception area is a...More

1  Thank D_Scene
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded 3 weeks ago

Dear D_Scene, I would like to take this opportunity to extend my sincere appreciation for your good feedback on your most recent experiences with us. It is always so rewarding for us to hear from guests like you. We are pleased to know that you...More

Reviewed 23 December 2017

The hotel has a westernly decoration. Good to have a Nespresso machine in the room (and a daily refill of 3 capsules). Great location in Shanghai city centre. Rooms are spacious but bathroom could be larger.More

Thank sptsilva
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded 25 December 2017

Dear sptsilva, We very much appreciate your comments regarding your stay at Swissôtel Grand Shanghai. We are pleased to know that you enjoy our room and our ideal location. Swissôtel Grand Shanghai locates at city center of Jing'an District with metro line #2 and #7...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 115 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Shanghai
#20 Romantic Hotel in Shanghai
#50 Business Hotel in Shanghai
#57 Spa Hotel in Shanghai
#99 Luxury Hotel in Shanghai
#164 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Shanghai
#20 Romantic Hotel in Shanghai
#50 Business Hotel in Shanghai
#57 Spa Hotel in Shanghai
#99 Luxury Hotel in Shanghai
#164 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (307)
Room & Suite (127)
Dining (17)
Business Centre & Event Rooms (1)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
MarkandSim0ne
9 May 2017|
AnswerShow all 9 answers
Response from MTjourneys | Reviewed this property |
They have international power points.
1
Vote
norman d
9 June 2016|
AnswerShow all 9 answers
Response from BigFishDiveClub | Reviewed this property |
I normally just walk to the airport shuttle stop right behind the building (City Air Terminal at Jing An temple). You either have to walk all the way around the City Air Terminal building to get to where the bus is at or I... More
0
Votes
12 May 2016|
AnswerShow all 12 answers
Response from BigFishDiveClub | Reviewed this property |
Yes, on the Executive Floor, but why make your own coffee when the staff can make a freshly grounded cappuccino or Americano in 2 minutes. The service in the lounge is excellent and well worth the extra $.
0
Votes
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123
Room Tips
"Low floor units have no good view."
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"city view, above 9 floor is good"
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"ask for a quiet room facing Yu yuan rd"
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"High floor overlooking Nanjing Lu"
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