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There are fifteen words for ‘heaven’ in the Fijian language - Yasawa is the first. And if this island is a heaven, our resort is surely a sanctuary. When you arrive to Yasawa, whether by sea or sky, the first sight of her alluring waters washes away the hectic outside world. And as you step into the silky sands of her beaches? You feel it for the first time. The essence of Yasawa. The remoteness. The unspoiled nature. The spirit of Fiji floats effortlessly through the warm, salty breeze. The buzz of life without another soul in sight. And there, tucked into the lush ferns and swaying palms, sits the traditional-inspired thatched roofed bures of the only resort on our land. She feels like the last hidden gem on earth. Welcome to Yasawa Island Resort & Spa. As the greeting song from our Fijian staff fills the air, you know you found your sweet escape. A secluded space to recharge. A scene that will sit peacefully in your heart, long after you’ve waved your last goodbyes.
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We have visited Fiji 6 times and have in the past stayed at various 5 star hotels and resorts. This time we chose to stay at Yasawa Island Resort for a week and this is by far our stand out favourite of all the places we have enjoyed over the years in Fiji. The resort is the only one on the island and has only 18 bures making it a peaceful, pristine, and perfect place to escape our busy lives and immerse ourselves in this tropical paradise. The bures are spacious, well appointed with fans and A/C and are designed to enjoy the balmy breezes as you relax in your lounge area or on the verandah and watch the sparkling sea while listening to the gentle waves ocean and the birdsong from the palm trees. We also had our own designated hammock and two comfortable banana chairs under a thatched beach hut, so no scrambling for chairs or lounges on Yasawa, they are your for your exclusive use over your entire stay. Priceless. The food is definitely restaurant quality. We thoroughly enjoyed our activities including snorkeling tours, visiting the Blue Lagoon Limestone Caves and swimming in the magnificent cathedral like cave lagoon, and a private champagne island picnic on stunning Yowini beach where we were dropped off by boat at a remote breathtaking location. There were also island walks, village visits, the Village church choir, a traditional Fijian Meke and Lovo feast, and traditional Fijian kava ceremony with story telling. Another gem is the Baravi Spa where you can organise a package and have a treatment of your choice every day of your stay. I adored my daily pampering, absolutely amazing; a must do when you stay. The most beautiful and special aspect is the Fijian people and the staff at Yasawa who went above and beyond to make our stay truly memorable. They are genuinely caring and dedicated people. If you are looking for a holiday destination to totally relax, renew, disconnect from the world and reconnect with yourself, Yasawa Island Resort is where you will find it. We’re definitely coming back!
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Date of stay: November 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 8 Dec 2024
Bula, Thanks for your great feedback. Yasawa is definitely a place to disconnect and recharge, that's certainly what we try to provide for our guests. whether it is the complimentary activiites or the Ultimate Spa Bonus - which gives you a 50-minute spa treatment for each day of your stay - it is all about relaxation, activities and recharging. I passed on your wonderful comments to the staff - who are the real highlight of a stay with us - thank you. See you again soon. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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We haven't written a review in many years but we were so touched by our visit that we had to post this one. We actually had tears in our eyes during our farewell song.
We spent a wonderful 7 nights at the resort with the Costco vacation package (we added the spa package). We were treated so well from the time we arrived until we left and the staff is so friendly. Each day we heard the greeting song for new arrivals and each day we heard the goodbye song, as new friends were leaving.
There is a bit of confusion about this being a 5 star resort. The resort is 5 stars for atmosphere authenticity and friendliness. If you want to stay at the Ritz or 4 seasons, this is not the resort for you. The Yasawa Island Resort is so much more enjoyable than that. The key is to slow down and relax (this took me a day and half, lol). And as everyone says you're on Fiji time.
To start, the resort is remote. The choices of arrival are by plane or for an additional cost by helicopter. There is an option to arrive by boat but a 5 1/2 hour trip was too long for us. The resort was constructed in the late 80's using mainly local labor by a local Fijian named Manasa. (We were so lucky to meet Manasa one day at the resort). The resort is nicely laid out and each bure is nicely separated from each other.
The resort is small with just 18 bures and is so peaceful and beautiful, with each bure having beach front views and their own access trail to the ocean. The bures are large and while they can be warm, an A/C unit directed over the bed made for a very comfortable sleep.
The restaurant food and service was very good and had a changing menu each day (ask for the off menu seafood platter). The snack menu is also available during day. The pool area was fantastic, and very relaxing.
Wifi is only available in the common areas which is the front desk, pool, bar and restaurant area. For us this was perfect, we could enjoy the beautiful beach and surroundings and we were always within a short walk to get on the internet if we needed it. Activities
Connecting with the local culture was very enriching. It seemed like we had some kind of cultural event happening every day! At the resort the visiting village choir, Lovo feast and Kava ceremony were fantastic.Visiting Manasa's village, the school and attending a church service in Bukama were wonderful.
Everyday we had activity options, spa treatments and hours of peacful relaxation! I can't express how friendly the people at the resort are. Every person greeted us with a "Bula" and a smile. We made connections with many of the staff and a special bond with Sai and Smiga! We look forward to returning!
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Date of stay: October 2024
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Trip type: Travelled as a couple
Room Tip:Meet at the bar each night at 6:30pm to sign up for the next days activities.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 6 Nov 2024
Bula, Thank you for your post on your stay with us and we are grateful that you have given us your feedback. Yes you are so very right - Star ratings are a very subjective thing - our Luxury is - no internet, no crowds, small intimate resort, beautiful untouched location, amazing staff who treat you like family and a special experience that will live with you forever - not Gold Taps, marble floors, unlimited connectivity and 12 choices of pillows. Costco are a great supplier to us and I am glad you purchased their wonderful package. We hope to see you gain soon. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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If Solitude in a Tropical Paradise is a travel goal, this resort meets your expectations. The warmth of the Sun is only exceeded by the warmth of the Staff, which we consider our new extended Family. Relaxation in a quite, extremely well kept environment with excellent food, outstanding Service and welcoming smiles by the minute is not a common experience for me, until now. It all starts with a 35 minute shuttle from Nadi on a small aircraft allowing for spectacular views of the sparkling and clean ocean. The grass landing strip brings a unique quality to this evolving experience, and the traditional shell lay and greeting shows immediate caring for you as their guest. The staff singing at the check in brings you into the aura you'll experience the entire time while in their care. I was fascinated at the 1450 sq foot bure my wife and I stayed in with high ceiling with the large post and beam construction. This gave us the feeling we were living in a cottage, not just a room. The meal times are perfectly scheduled and every meal was fabulous. Reading the menu then looking at the ocean where it was from made for some fascinating culture. Happy hour was 'moviesque' with the warm tropical breeze softly brushing over our skin and the open seating gave us the romantic feeling we had hoped when booking this Resort. The Spa, with Naomi directing the scheduling and training the staff, is incomparable to anythng we have ever experienced before. She trained Pau and Mary well, no, beyond well, in fact. When they were done, I never felt so perfectly relaxed or that happy after experiencing the best massage ever in my life. This Resort and Spa is in every way worth the travel time to get there, and take the time to read the Photo Album of its origination, you'll be in awe! Manasaw and Wati were part of this beginning in their 20's and are now in their 70's still running the staff. One truck was allowed on the Island during construction and that was for digging the well. Everything else was done by hand, such as clearing hundreds of acres for the runway and resort footprint, then mixing the hundreds of tons of concrete to minimize the effect on their pristine environment. Finally, if you remove the Resort, you would be experiencing the same culture of the late 1800's. This is an exceptional Resort providing a unique and incredible experience. We will return soon as this is really much more than a once in a lifetime experience.
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Date of stay: February 2025
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Trip type: Travelled with family
Room Tip:Leave your expectations at home and let this Resort bring you to a level of peace and open warmth...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 2 weeks ago
Bula, Thank you so much for your review of the resort. We appreciate you taking the time to give us your thoughts. The history of the resort and the people are what make Yasawa unique and special. I hope that when people spend some time with us that they get to appreciate the living culture that the staff take such pride in. As we do our continual upgrades and improvements we always try to keep in mind the legacy of the resort and what it means to the local people of Yasawa. 2024 saw some big updates and as we move into 2025 we have more exciting plans on the way. I hope you can visit us again in the future. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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We stayed here for 3 nights on our 7 night Fiji holiday. The resort itself is set along the beach with each Bure having direct beach front access. The beach is great although you need to be selective where you swim as most areas have strong waves and rips. The location is remote but beautiful. Access is by small single or twin engine 8-10 seater planes assuming the grass airstrip is not too wet or muddy. The return plane trip was my favorite part of the stay! The room we had was large and spacious, except the tiny single toilet, clearly the designer forgot this and it went in as an afterthought. The room was clean tidy and nicely decorated. Daily cleaning and turndown service very good. Indoor and outdoor showers a nice touch. The rooms do not have internet, and 3g barely works either. For internet you need to be near the pool or restaurant. This is meant to be a selling point so you disconnect! The rooms are hot, the wind Dora’s not help there is one small air on unit in the room which is way too small to cool the massive room (70+ SQM). This meant 3 sleepless nights just sweating. The other main issue is the food. The selection is poor 2 starters and 2 deserts and 3 mains. Plus traditional long table Fiji night on a Tuesday which had the best tasting food of our stay. The limited menu is all you have as this is a full service catered resort there are no other options. Local staff are pleasant but forgetful. So the price charged is excessive and the service especially food is poor.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 8 July 2024
Bula Vinaka, Thanks so much for your comments. The resort does face straight to the Pacific Ocean so at certain times of the year we can have small waves on the beach - this is during the December to March period usually. Luckily we have many beaches to choose from for snorkelling or picnics so there is an abundance of calm areas for guests. We do not provide internet access in the rooms - we believe this is a luxury being able to disconnect from the pressures of the world. We have recently upgraded our main complex/bar/restaurant wifi with Starlink - so it is now the fastest possible speed available in Fiji. Our menus do change daily along with the ability to have a private beachfront dinner with seafood platter. Our chef is also happy to provide for special diets or requests when needed. All of Bures do have a stand alone ensuite toilet adjacent to the indoor/outdoor bathroom. Thanks again for your feedback. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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Let me begin by saying the location is beautiful with wonderful beaches, although coming from the US the trip was a trial with a long wait on the mainland before the flight over to the resort. But, and it’s a big but , it fell far below our expectations in many other respects. We were put in Bure #2, a so called beachfront bure. It was a distance from the beach and you could only see the ocean when standing ( not sitting) on the deck. The bure was in very shabby condition; cracks and stains on the walls, dirt in the corners, inadequate A/C , broken shutters and screens. I have seen better toilet rooms in gas stations! We have stayed in other small Fijian resorts on outer islands and never been in such poor accommodation. We did not expect or want a chain style hotel with icy A/C but we did expect a clean , comfortable and pleasant room with the promised view. We did ask to be moved immediately but were told the resort was fully booked. ( An online search suggested there was another room available). We had our last 3 days in bure SubZero which was a huge improvement. It really is beachfront! This was the first boutique adult-only resort that also fell short in the restaurant. The breakfast has no buffet where you can choose what fruit or pastries you want. A fruit plate is brought to your table and had very little tropical fruits. I asked for papaya and only got it once in 9 days! The breakfast menu is the same every day except for a daily special. Lunch and dinner are a choice of two starters, three main courses and two desserts. Fish was often spoiled by too much salt. The seafood platter was good but we were told we could only have it once even for a 9 day stay. The lovo feast night on Tuesday was family style seating and again no buffet style food presentation. Our beach picnic on Yawini was lovely but did need to be booked ahead of time which is understandable. But, even the snorkeling trips had to be signed up for the night before. Unlike other places we’ve stayed these were not offered every day. Snorkeling off the resort beach was limited. The village visit seemed to be a means for the locals to sell their goods . We didn’t go to the school and hear any singing because the children had tests that day! Why not reschedule the visit? Sadly there was quite a bit of trash there and it was frankly boring sitting waiting for the bus to pick us up. As always the Fijian staff were wonderful but that could not compensate for the other failings of this expensive resort.
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Date of stay: November 2024
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Trip type: Travelled as a couple
Room Tip:Bure SubZero is beachfront as are # 10 through 16 which are sold as deluxe beachfront. Beachfront...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 17 Dec 2024
Bula I am sorry you did not enjoy your Yasawa visit. As you have now posted multiple comments under different names - it seems redundant to comment on them all the same way. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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We are truly disappointed at our experience at Yasawa Resort & Spa in late December 2024. To start with, I would like to caution anyone to think twice before booking this resort (which is at the furthest outer island) during raining season due to the uncertainty of transportation to the resort from the main island. While it should be an easy 30-45 minutes flight, it turned out to be a 6-7 hours ordeal via ferry/boat on a rough sea for us in late Dec. What's more disappointing is how the senior hotel management dealt with this: first of all, we weren’t offered any option to take aferry beforehand when the weather forecast was obviously bad with a high chance of flight cancellation. Instead, we had to wait at the airport for almost half a day and then were told that all flights were canceled. As a result, we had to pay for additional accommodation at the main island while getting no refund or discount for our rooms at Yasawa on the day we missed (these are very expensive rooms!). When we did get to the resort via the long boat ride on the next day, the resort general manager blaimed everything to the bad weather while making no efforts to make up for the day we missed (no discount, no extra service, or other little things that can improve customer experience). We came to Yasawa Resort & Spa (a five-star resort!) with high expectations, but unfortunately, our experience is truly disappointing, especially toward senior management's indifference toward customer satisfaction.
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Date of stay: December 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 9 Jan 2025
Bula Thank you for your posting and I am sorry your experience was hampered by extremely poor weather. Unfortunately, as you mentioned, in late December into early January the entire South Pacific including Fiji experienced terrible weather. Whilst Yasawa is in the driest part of Fiji we too had our share of poor weather. Over this period the mainland of Fiji had extensive flooding resulting in many people losing their homes on Christmas day and access by road to some mainland resorts cut off. The transportation all over Fiji – not just the Yasawa’s - was affected as a result. Domestic and international flights were delayed and in many cases cancelled. The high-speed catamaran that services the Mamanuca and Yasawa islands also experienced cancellations – due to high winds and large seas, this rarely happens. Our mainland team do their utmost to assist guests during these rare and trying times. We rely on the air services providers and pilots to provide us with timely advice on transfers and they along with the Civil Aviation Department of Fiji ultimately have the final say on the safety to fly clients to the resort. This is challenging during poor weather for us all. Ultimately the decisions on clients transfers are based on safety and this is the overriding concern at all times. Again, we are so sorry for the weather you experienced in Fiji and how it negatively affected your stay with us. We thank you for your feedback and we do take your comments and feedback seriously. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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Bull! I love remote islands and tropical get aways. We switched our days of stay because the hotel was undergoing renovations. We hoped that going at the tail end of the rainy season we would be ok. Unfortunately we arrived during a weeklong storm that caused the main island to flood, and flights to be cancelled. We had to spend a night by the main airport before taking a long boat ride to the island. Helicopter was another option discussed (at a $250/pp surcharge), unfortunately its departure was not guaranteed. We arrived a bit wet, but happy to have finally landed in paradise. Though I wouldn't say the rooms were 5 stars, they were nice. Staff was amazing, in particular Wati who has a "mother of the island" loving smile and makes the best latte (some other waiters are still learning the process and I'm picky). Our first encounter was with the warm smile of Wanka , we referred to as "smiling boat guy" until we got his name. Also kiddos to Jope (ops director), and Marcy (activities director) for being present and attentive to guests needs. Sami for making great drinks at the bar. The food was good, and I highly recommend reserving the large seafood platter if you love seafood, it looked incredible (my partner is allergic so it would have been a waste for us to get). However I was hoping for a more local based menu vs the curry based one they had. The Blue Lagoon is at an additional cost, what's included by the hotel is the boat ride out there. It is a beautiful ride and the lagoon is worth the trip. I would absolutely go on. at least one of the snorkel trips. We got to see dolphins, and the coral reefs are better than ones I've seen in Hawaii, Honduras, Corsica...... The lookout hike you can do on your own. It is very short and the trail is right off the road at the honeymoon sweet street. Worth the steep hike up. Shoes not flip-flops. They had coffee and a French press in the room, however due to the humidity the coffee was a bit rancid, hopefully they found some air tight containers to store the coffee packs in by the time you visit. All in all it was quite the adventure, and with all the updates and renovations, the hotel will only continue to get better, Manager Carley was very authentic in her response to our suggestions while there. She clearly loves the island, the hotel, and the workers that are there. We look forward to returning one day to see all the updates. Vinaka.
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Date of stay: March 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 13 July 2024
Bula Aurelie, Thank you for your kind comments. The resort has undergone many updates and changes since your stay and we hope to continually improve now that the major renovations are completed. I am sorry that your experience was interrupted by some tropical weather at the start of your trip. Thanks for your thoughts on the French Press Coffee – we do provide a fresh vacuumed sealed pack to guests on arrival – so we will investigate this further. I have passed on your comments to Masi, Jope, Waqa and the team. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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ORIGINAL REVIEW: Our experience was ruined by the resort’s lodging us shamelessly in a shabby and deceptively named “beach front” bure (number 2).The owners will no doubt claim that they’re fixing the issues by renovation, but they can’t fix the fact that it’s far away from a beach that can hardly be seen, nor can they deny their willingness to house us this way. With further injury, they lied to us when we asked about moving us to an acceptable bure. They said that no rooms were available, although we have evidence that one was the whole duration of our stay. Our bure was old, grubby, and in disrepair, with things that were broken or nonfunctional, poor lighting, inadequate air conditioning, and leaky doors & screens that allowed biting insects in. We were really angry that we were not made aware of the state of the bure before booking and not given any meaningful compensation for the misrepresentation. Other complaints are that there were no buffets for breakfast or at the Lovo feast like most other Fiji resorts offer, the chef used way too much salt on the fish, it seemed cheap to us that they didn’t provide free laundry service but instead charged a lot per piece, activities are less spontaneous because booking is required for everything, the flies were really annoying, and the area allowed for kayaking was small. The local village tour was boring in that it entailed a lot of sitting around and sad in that it revealed a lot of trash on their beach and around their houses.
EDIT: Because of an earlier condescending response from the owner who didn't even address the poor state of the bure, I'm adding clarification. The owner might now claim that they're updating the bures, but he can't change the fact that he was willing to put his guests in such a shabby place. He also claimed that there was no misrepresentation about the bures, but they really were blocked by large trees and well away from the beac as a Google search for the resort in satellite view would confirm. To emphasize, we did not see the way local people live. All we saw were several locals trying to sell us their wares. and we mostly just sat around doing nothing. He has told us that a chain style hotel with overwater bungalows, icy cold air-conditioning and buffet meals would have been more to our liking, but we didn't need icy-cold temps, just not flamingly hot ones in the bure. And we expected a well-run Fiji resort like they have at the Octopus, Tokoriki, and Matangi. These and many other resorts in Fiji offer way better choices if you really want an amazing Fiji getaway.
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Date of stay: November 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 17 Dec 2024
Bula I am sorry that you did not enjoy your Yasawa experience. You have now posted multiply negative reviews on the site under different names and taken my first response to your first review as condescending. Unfortunately, you seem to have deleted your first posting that I responded to and have now dramatically enlarged and edited the list of your negative comments. Your main concern when you were at the resort was the position of the bure - you booked and paid for a Beachfront Bure Suite, which you received – basically with little variation all our rooms run along our spectacular 1km white sandy beach. They all have views towards the ocean. There was not any other vacant bures in the first few days of your stay, had there been we would have moved you – when one bure became available you were moved immediately – with no further negative comments. Apart from your desire for colder air-conditioning, you did not mention any other bure deficiencies during your stay. So at the time there was nothing for us to address. We are constantly upgrading the resort and will always act on issues when they are presented to us. A visit to our local village is without doubt one of the absolute highlights of a visit to Yasawa – so many of the reviews highlights this. We have an extensive complimentary list of activities that change daily – any yes you do need to prebook these, as is generally the case at resorts. We do not have buffet meals, nor are we planning to – we have an ala carte menu that changes daily. From the feedback we received about your stay from our staff and unusually - comments from other guests, plus your trip advisor review - it is apparent that perhaps a small, culturally sensitive, boutique resort was not for you. Indeed, an overwater bungalow in a chain hotel would most probably be more to your liking. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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We stayed at Yasawa in May of 2022, and unfortunately, even though the beaches were amazing, the resort itself has some real problems that need attending to. I want to start by saying that the beaches at Yasawa are truly some of the most magnificent I have ever seen. The beaches are white sand and the water is so blue it's almost hard to believe. The surrounding mountains offer such a breathtaking backdrop, and the scuba at Yasawa is exceptional.
We were really impressed with the food and the service, and the staff at the resort was so lovely, especially the scuba instructor Aku, who helped us get certified while we were there!
The private beach picnics are great as well, and the private beaches that they take you to are really spectacular and you can go snorkelling right from the beach.
However, the resort itself is in seriously bad shape. When we arrived, our room was really gross. There were lipstick stains on the glasses, stains all over the walls, and bugs literally crawling over everything. We arrived at 2pm, and the state of the room was not addressed until the following day.
Even when the room was deep cleaned, the towels still had stains on them routinely, the wall stains remained, and the general disrepair of the Bure was evident.
The sweeps under the doors throughout the Bure had holes in them. Because of this we were constantly visited by spiders and lizards who had crawled under, so we started putting towels at the bottom of the door. We consistently had to use RAID for the ants, and the wood at the top of the Bure is so covered in dust it looks white. The sheets were stained as well as the bed skirt when we got there. Even after cleaning, this was not changed. The chairs at our beachfront had holes in them and were covered in debris when we got there. The beach is also not as close to the Bure as it appears in the pictures.
The beach chairs and the towels at the pool were also regularly discoloured or stained.
Furthermore, there is no phone in the room, so if you need anything from the front desk you have to walk over. There is also no service and no wifi, which would be fine if there was a phone.
The fact that the website lists itself as a luxury resort is comical. I don’t know when these photos are from, but reviewers have been talking about the Bure’s being in disrepair since at least 2018 on here.
And since James is in the habit of rebuffing every single negative review on this site, I've attached some of the photos of our room. It's such a pity that the owner doesn't listen to the constructive criticism people are offering through their reviews.
The staff is so lovely and the island is so beautiful, it's a real shame that the state of the Bures for the price that is charged is the reason we will not be back.
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Date of stay: May 2022
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Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 19 June 2022
Bula Vinaka, Thank you for your review. We do take constructive comments very seriously and do our best to address any concerns immediately if they are bought to our attention on the island. We want all our guests to have an enjoyable stay with us for the right reasons and all of the Yasawa team strive to look after everyone as is shown through the guests comments. While you enjoyed the activities, food and service on the resort - It is clear that your stay in your Bure was not a positive one and we are truly sorry that this was such a negative experience for you. I know Kerry and the team we horrified by your arrival it should never have been as negative as it was and they did their best to remedy the situation when you brought it to their attention. We do do not have any wifi service in our bures, we do have complimentary wifi in our main complex and bar area. There is also a cell phone tower on the island that guests normally connect to via their mobile phone data. All the bures have a recently upgraded phone system that is mainly used to contact the reception desk. Again we are sorry for your negative experience. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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This resort is very remote so quiet and beautiful. The friendly staff are absolutely wonderful and will do anything to make your stay great. The bure's are large and all have direct access to the beach. As there are only 18 of them, the number of people on the island is limited, which is great. There are activities available every day or just lay by the lovely pool or in your own private sunshade on the beach. There is plenty of food available as there are 3 course lunches and dinners every day and a large choice of breakfast options. We especially liked sitting in bed every morning with a cup of tea and watching the waves on our own beach. The beds and pillows are beautiful to sleep on. If you want to stay on an island that is not crowded and has unspoilt nature and still has a primitive feel then this is the place for you. In addition to the island costs you will have to add in the cost of the chartered flights to and from, but this was a lovely experience of flying over the coral beaches. Lovely relaxing stay.
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Date of stay: October 2024
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Trip type: Travelled as a couple
Room Tip:Take any supplies you may want as there are no shops on the island.
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Response from James McCann, Owner at Yasawa Island Resort & Spa
Responded 14 Oct 2024
Bula, Thank you for your comments. Yasawa is really meant to be a place to unwind from the modern world and we are glad you managed to have a relaxing stay with us. with so few guests even when we are busy there is usually less than 40 people in the entire resort. Depending on the package you book with us, most of our deals do include the round trip Airfares from the mainland on our standard charter flights. we hope to see you again in the future. Vinaka, James McCann Owner Yasawa Island Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bula
Depending on the length of stay - flights are included in many of our packages. please reach out to Paul in reservations
vinaka,
James McCann
Owner
Yasawa Island Resort & Spa
There are more places to choose from in the Yasawa Island area.
PRICE RANGE
AU$1,591 - AU$2,242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
yasawa island hotel yasawa island, yasawa island resort
LOCATION
FijiYasawa IslandsYasawa Island
NUMBER OF ROOMS
18
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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