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Comfort Suites Saraland

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1 room 2 adults 0 children
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Comfort Suites Saraland
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107 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Atlanta, Georgia
Reviewed 3 weeks ago

I am giving a three star rating for the hotel, one star for the service. The hotel is located right off I-65, fourteen minutes from downtown Mobile. To find it, turn in at the Best Western. Their beds are comfortable and the rooms are clean. That's where the fun ends. The 'partial room divider' is almost non-existent. The TV is...

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Helpful?
Thank ladylovesrome
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to apologize for your recent stay with us. We will be using the information you provided to make improvements. We hope you will give us another chance. Again, I do apologize. Hope to see you again soon!

St. Louis
HOTEL’S FAVOURITE REVIEW
Reviewed 24 August 2016 via mobile

My family of five stayed here for one night on our way to Panama City Beach. It's difficult to find a hotel room that will sleep all of us, so I'm thankful we had this option. Our room was clean with updated decor. The fold-out couch was definitely not the most comfortable spot to sleep. It was okay for my...

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Thank csvess
About Hotel's Favourite Review
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad you enjoyed it and look forward to seeing you again. Hope to see you again soon!

Kingsport, Tennessee
Reviewed 4 weeks ago

My family of 5 stayed in this hotel last summer. We stayed in a room with a foldout couch. Well, the only person who could sleep comfortably on that couch was my 9 year old. We did have to ask for extra blankets/comforters so that she would be comfortable. These are definitely not made for an adult or teen. The...

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Helpful?
Thank mountainpatriots92
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I do apologize for the inconveniences that you encountered. I hope you will give us another chance to make them right. We value your business and look forward to seeing you again. Hope to see you again soon!

Asheville, North Carolina
Reviewed 19 February 2017

Booked two rooms and in both of them the CNN channel had no picture and some muffled sound. Fox on the other hand, came in loud and clear in both rooms and at breakfast the next morning. When I asked about it, the hotel agent stated that they were having trouble with the CNN channel. The hotel also carries Showtime...

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Helpful?
Thank sy8460742
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I do apologize that we were unable to meet your expectations. We hope you will give us another chance to fix that. Again, I do apologize and hope we will see you again.

Lexington, Kentucky
Reviewed 26 December 2016

The staff was very pleasant and friendly. Our room was adequate for our use and was always kept clean. At times, there was not enough parking spaces due to sub-contractor trucks, etc. staying at the motel.

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Helpful?
Thank lframe2016
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad everything was to your liking and we look forward to seeing you again. We hope to see you soon!

Reviewed 18 December 2016 via mobile

My family and I had a great experience! Special thanks to Cassandra Williams and T. Pressley for their attention to detail and superior customer service. They were friendly and very eager to help us with everything we needed. The rooms were clean and as an added bonus, there were cookies at check-in. We definitely will be back! 🤗🤗🤗

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Helpful?
Thank Brandi O
Montgomery, Alabama
Reviewed 18 November 2016 via mobile

I have stayed here many times without incident. However, walking into room today I smelled musty smell. Drops of some unidentifiable substance on the wall. Later I discovered considerable black mold on the curtains. I told the desk attendant and he refused to come see what I was talking about, even tho I was on first floor, several feet from...

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1Thank Hsharp1
Sunderland, United Kingdom
Reviewed 2 October 2016 via mobile

Arrived without booking and got a king room for a decent price. When we went to the room, it was more like a suite, plenty of room and good facilities. Bed was comfy. Breakfast the following morning was OK, enough choice to fill you up. All in all, a pleasant stay.

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Helpful?
Thank GPSHADOW
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad that you enjoyed your stay and look forward to seeing you again! Hope to see you soon!

Frinton-On-Sea, United Kingdom
Reviewed 25 September 2016 via mobile

Stayed one night on our way to New Orleans. First room did have a problem with air conditioning but staff moved us straight away. Good size and clean rooms and the bed was very comfortable. Only issue was the a/c was quite noisy. Complimentary breakfast was really nice and we loved making waffles. Great experience on our road trip and...

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Helpful?
Thank Hayley R
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize about the air conditioner, glad we could fix this problem right away for you. We look forward to seeing you again. Hope to see you again soon!

Reviewed 13 July 2016

Normally, I make reservations in advance but this time, I was unable to do so. Nonetheless, Comfort Suites in Saraland, Alabama was quick to please. Friendly staff, clean and comfortable room, and a wonderful breakfast are the reasons I enjoy staying at Comfort Suite hotels when we travel. The beds are always super comfortable. The hot foods, like bacon, eggs,...

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Helpful?
Thank Sally M
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. We are glad we could accommodate you and look forward to again. We hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Suites Saraland

Address: 1200 Shelton Beach Road, Saraland, AL 36571
Region: United States > Alabama > Saraland
Price Range: $96 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Saraland 2.5*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#3 Family Hotel in Saraland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Saraland staff and other travellers.
1 question
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Oak Ridge, Tennessee
16 days ago

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Questions? Get answers from Comfort Suites Saraland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the side, and it was very quiet.”
 of 5 bubbles sy8460742, 18 Feb 2017 | Read review
“Rooms are nice, tight parking area though.”
 of 5 bubbles jgumms, 13 Jun 2016 | Read review
“We were on the third floor and it was very quiet.”
 of 5 bubbles Joyce1228, 29 Oct 2015 | Read review
“Third floor rooms”
 of 5 bubbles mamanu53, 10 Sep 2015 | Read review
“Never stay here”
 of 5 bubbles R7373XEdonnas, 8 Sep 2015 | Read review
5 of 5