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Courtyard Montgomery Prattville

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Courtyard Montgomery Prattville
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125 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Montgomery Prattville
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Showing 125: English reviews
Saint Louis, Missouri
Reviewed 30 July 2016

This was our third trip to the Courtyard in Prattville en route to Florida. Our previous two stays were great, so it was a no brainer to stay there again. When we first arrived we were pleasantly surprised to see that the hotel had been renovated. The lobby and the breakfast/bar area were all new. Better yet the hotel didn't...

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Helpful?
2Thank BIrish63
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for choosing to stay with us. However it seems we were unable to live up to your expectations. I have shared your experiences with each of our staff members as we may use your experiences to learn and train. I apologize for your inconveniences and hope that we will be better able to serve you in the future.

Montgomery, Alabama
Reviewed 25 July 2016

My wife and I had a first floor room. Very clean and large. Café has a variety of options for breakfast and dinner. Customer service was good. The one shortfall was the evening drink menu. Although many drinks are advertised as available...the bar lacks the ingredients and staff-knowledge to actually make them.

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Helpful?
Thank Mark N
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us and taking the time to provide the great feedback! All feedback is utilized to make us the best we can be.

Florida
Reviewed 26 June 2016

I am giving this hotel. "Poor" rating because of the General Manager's unacceptable behavior I witnessed last week. NOTE: The front desk, bistro and housekeeping staff are exceptional. I give them an "Excellent" rating. They are friendly, professional and responsive. I was at the front desk checking out when the General Manager abruptly walked into the lobby and commenced to...

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4Thank Gracie074
Mt.Juliet , Tn
Reviewed 22 June 2016

Stayed at the Courtyard while attending a Showcase softball tournament. Very convenient to eating and shopping establishments. Hotel was very clean and staff very friendly and helpful. Room size was perfect for our family of four.

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Helpful?
Thank Sun&Sand
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you so much for sharing your experience at our hotel. I will be sharing your wonderful compliments with our staff! We look forward to your return the next time your travels bring you to Prattville!

New Mills, United Kingdom
Reviewed 11 June 2016

We spent just one night at this hotel and had contacted them before our visit as we were concerned re reviews we had read on trip advisor re the renovations. We were assured all would be good by the time of our visit and that we had been allocated a room overlooking the courtyard. They were true to their word,...

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Helpful?
Thank Shirley F
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you so much for all the wonderful comments about our hotel and staff. As for the your experience with breakfast I would love to discuss with you in person or over the phone, so that we may have the chance to learn from your experience. Thank you again for choosing our hotel!

Birmingham, Alabama
Reviewed 11 May 2016

Wonderful service and rooms! A+++ Jill Glynn and Crystal Burkeen made my 2 weeks away from home great! Right on the RTJ Golf Trail at Capitol Hill with shopping and dining a short walk away. Very Clean property.

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Thank jromeo2016
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you so much for all the kind words. Your whole group was wonderful to work with. We look forward to working with you and RTJ in the upcoming years. Thank you again for staying with us!

Pensacola, Florida
Reviewed 19 April 2016

Had a great stay at this hotel. I am a tennis coach and stayed for 3 days with both my men's and women's teams. Sales Manager Jill Glynn and General manager Crystal were awesome to work with. The front desk staff and the bistro staff also went out of their way to make our stay extra enjoyable. Always smiling and...

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Helpful?
Thank terrie66
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us here at the Courtyard Prattville!! We are excited to serve you again in the future!!

Chicago, IL
Reviewed 30 March 2016 via mobile

Though the hotel is good the breakfast was a disappointment. After staying at Hilton Hampton inns where the Coffee was always available & the breakfast plentiful this is a shock. You get 1 cup with your coupon or you have to buy it. Plus they were out of the ingredients for a egg white sandwich! Really!!! Service slow 🐌 but...

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1Thank streeterville
Robert S, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Prattville with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to learn...

Harvest, Alabama
Reviewed 20 March 2016 via mobile

Our stay was brief but great! We were passing thru the Montgomery area while traveling and chose this hotel for an overnight stay. Staff was pleasant. Room was perfect and the hotel was very clean! There were multiple pillow options and the bed was very comfortable. The only problem we encountered was the bathroom outlet didn't work so I had...

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Helpful?
Thank Mbm4bama
Robert S, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us during your travels. Please rest assured we have replaced the bathroom outlet as it is our priority to give all our guests quality room experiences. May I suggest our Stay for Breakfast package the next time your travels bring you to Alabama, which has your breakfast included in the room rate.

Dongguan, China
Reviewed 16 March 2016 via mobile

My husband and I stayed here just this past week during a visit to Montgomery. The staff was prompt, courteous, and helpful and the rooms were very clean. I would recommend this Marriott to anyone who is going to be doing things in and around Montgomery!

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Thank jedimasterarmi
Robert S, Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for choosing the Courtyard Prattville. It was our pleasure to serve you and your husband and we look forward to your return!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Courtyard Prattville. Our new state-of-the-art lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. The Courtyard Marriott Prattville, Alabama is just off I-65 next to the Robert Trent Jones golf course. We're also minutes from downtown Montgomery, key businesses like Hyundai Motor, International Paper, Alabama State University, Southern Company and Hancock Bank, and attractions like the Rosa Parks Museum, and the Harriott II Riverboat. Our hotel features stylish, modern decor as well as a 32-inch HDTV, a microwave, and a mini-fridge in every guest room. Relax in our pool, or work out in our fitness room. Planning an event? Our larger meeting space hosts up to 50. Make a reservation today! ... more   less 

Additional Information about Courtyard Montgomery Prattville

Address: 2620 Legends Dr, Prattville, AL 36066-7746 (Formerly Courtyard by Marriott Montgomery/Prattville)
Region: United States > Alabama > Prattville
Price Range: $151 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Montgomery Prattville 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Courtyard By Marriott Montgomery/Prattville Hotel Prattville
Courtyard Prattville
Prattville Marriott
Prattville Courtyard
Hotel Style:
#2 Romantic Hotel in Prattville
#3 Family Hotel in Prattville
#5 Business Hotel in Prattville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Montgomery Prattville staff and other travellers.
1 question
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Wichita, KS
over a year ago

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Questions? Get answers from Courtyard Montgomery Prattville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the top floor should be a little quieter.”
 of 5 bubbles Cromegg2, 7 Dec 2016 | Read review
“First floor room was quiet and convenient.”
 of 5 bubbles MarkN157, 24 Jul 2016 | Read review
“We had room 210, lovely and quiet”
 of 5 bubbles 563shirleyf, 11 Jun 2016 | Read review
“Rear rooms face east, for sunny WAKE UP!”
 of 5 bubbles jromeo2016, 10 May 2016 | Read review
“I feel any room would be good”
 of 5 bubbles terrie66, 18 Apr 2016 | Read review
5 of 5