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Courtyard Columbus Phenix City/Riverfront

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Traveller (81)
Room & Suite (51)
Storyboard
Overview
  • Excellent63%
  • Very good28%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Offers from Courtyard Columbus Phenix City/Riverfront
Special Offer: Member Rates
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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138 results
Traveller rating
86
38
8
5
1
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Time of year
LanguageEnglish
86
38
8
5
1
Show reviews that mention
All reviewsacross the riverthe river walkpedestrian bridgefire pithotel bistrostarbucks cafefront deskhigh bedusb portscourtyard marriotthistoric areawhitewater expressgreat location right on the riverbars and restaurantsquality hotelco workersgreat bed
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1 - 5 of 138 reviews
Reviewed 3 weeks ago via mobile

We are Marriott Gold members. This hotel does not really have any amenities for Gold members. No free food, breakfast, or drinks. The main reason we stay here is for the view room of the river and the locstion of the hotel. You can walk...More

Thank bamba
Response from Rachel L, General Manager at Courtyard Columbus Phenix City/RiverfrontResponded 3 weeks ago

bamba, Thank you for taking the time to share your feedback about your recent stay with us. It sounds like your room was not serviced properly by our housekeeping staff and for that I sincerely apologize. I will be sure to share your comments with...More

Reviewed 10 June 2018 via mobile

Beautiful new hotel in an expanding area on the river in Phoenix City/Columbus. This hotel should be able to achieve a "5" with 100% focus on hospitality. The little things are missing. We visited the Bistro on Friday night at 10:05 with 2 other couples...More

Thank Pat M
Response from Rachel L, General Manager at Courtyard Columbus Phenix City/RiverfrontResponded 2 weeks ago

Pat M. Thank you so much for taking the time to share your valuable feedback. I completely agree and have since reminded our staff about going the extra mile. We have also made sure the front desk is stocked with all necessary amenities as well....More

Reviewed 2 June 2018 via mobile

Service was timely and stafff was very professional. Most importantly the food was amazing !!! If you’re staying at this hotel you absolutely have to make your way to the Bristo. The staff, Jushonda, Curtis, and Ebony, were the epitome of excellent!!! We will definitely...More

Thank Tasha J
Response from Rachel L, General Manager at Courtyard Columbus Phenix City/RiverfrontResponded 8 June 2018

Tasha J. Thank you so much for your awesome review! We are so happy your had a great stay. I will be sure to share your comments with the team and especially the ones you highlighted in your review. Again, I thank you and hope...More

Reviewed 15 May 2018

I’ve just returned from a 4 night stay at this hotel. I must say that the staff was the nicest staff of any hotel I’ve ever stayed at. Everyone was so nice and genuinely wanted to help us with whatever needs we had. My family...More

Thank KaMom
Response from Rachel L, General Manager at Courtyard Columbus Phenix City/RiverfrontResponded 8 June 2018

KaMom, I just wanted to tell you thank you for taking the time to write about your experience while staying with us. We are so happy to read you and your family enjoyed your stay. I will be sure to share your comments with the...More

Reviewed 6 May 2018

Reserved a room in mid-January 2018 for mid-March. Received notifications (i.e. weather, check-in time, etc.) from Marriott all the way to day of my stay, got to the hotel at 5:00 p.m. only to be told my reservation had been released! No reason other than...More

1  Thank dlewis456
Response from Rachel L, General Manager at Courtyard Columbus Phenix City/RiverfrontResponded 7 May 2018

dlewis456 Thank you for your feedback. Again, I apologize this was your encounter. Unfortunately, we did not provide to you the service you deserve and for that I am sincerely sorry. If your travels ever bring you back to the area I would love to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 122 - USD 225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 122 - USD 225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (81)
Room & Suite (51)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Steven G
6 November 2015|
AnswerShow all 2 answers
Response from Jay P | Property representative |
Dear Mr. Gordon: Thank you for inquiring about our reasons for building in the Phenix City Riverfront area. We are proud of our area and the revitalization efforts that are underway in Phenix City. If you haven't been to... More
0
Votes
Room Tips
"Views of the river are pretty awesome!"
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"request the river side"
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"422 is a king room quiet and close to elevators. Small, but comfortable. Good view"
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"River view in this location is worth it!"
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