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Holiday Inn Express Pelham - Oak Mtn Pk Area

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#4 of 10 Hotels in Pelham
Certificate of Excellence
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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110 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Nashville, Tennessee
Reviewed 2 days ago NEWvia mobile

Stopped here for the night on our way Destin...didn't expect the trip to the beach to take this long! Overall, it was a good place to stay...the woman who checked us in saw us with our sleepy faces and made sure to check us in as fast as we could! And if you have breakfast there, I promise that Diana...

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Thank tson4822
River Falls, Wisconsin
Reviewed 5 days ago NEWvia mobile

We have stayed here in the past and been happy, but were not pleased this time. Bathroom was not clean. Fan was disturbingly noisy, and since we couldn't turn the light on without turning the fan on, we used the bathroom by the light of our phones.

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Helpful?
Thank aandjrosen
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Dear aandjrosen, We apologize that this stay wasn't as enjoyable as your other visits. We hope to have you back in the future to prove to you that this experience is not typical of a stay with us. Sincerely, Deanna Jones Director of Sales

New England
Reviewed 1 week ago via mobile

The road noise is awful. Rooms are good and beds are comfortable but the road is right there. Any good restaurants? Nope. Wish other reviewers had told the truth? Yep. Tell you some advice, don't get off the highway, just go somewhere else.

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Helpful?
Thank justvisiting_9
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Dear justvisiting_9, Thank you for mentioning that you liked our rooms and found our beds to be comfortable. We rarely have any guest that complain that they can hear road noise, we sit over 100 yards from the main street and half a mile from the interstate; nevertheless, we apologize you found it to be too noisy. Restaurants off of...

Poinciana, Florida
Reviewed 1 week ago

Spent 4 nights here. Very beautiful hotel. Spacious rooms, comfortable bed, very clean and quiet even though on a main route. Front desk service very good and quick. Breakfast in the morning is great, cereal, eggs, sausage, bagels, fresh fruit, jucies, coffee, hard boiled eggs, waffles, you name it and they have it. Change the egg options each day. very...

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Thank Firefighter17
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Many thanks Firefighter 17 for telling "the world" how much you enjoyed your stay with us! We really appreciate you specifically mentioning how quiet you found the room to be during your stay as well as how clean and spacious it was. We're thrilled that you were here for multiple nights and were able to enjoy the hot items that...

Texas
Reviewed 1 week ago via mobile

The HIX in Pelham is a nice facility. It is located a half mile off I-65 about 15 miles south of Birmingham. It is near several restaurants and fast food. Check-in was very fast, the desk clerk very efficient and kind. The room was clean and nice.

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Thank doctall41
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you so very much doctall41 for taking the time to tell other travelers about your experience at our hotel. Many future guest will be interested in knowing how close we are to many restaurants (many within walking distance!). We appreciate you mentioning how friendly and efficient the staff is and how clean our room are. We hope you will...

Reviewed 2 weeks ago via mobile

We stay here a few times a year on the way to the beach. Usually I rate this place excellent. This visit was disappointing. We drove 9 hours with a 3 year old, we kept promising we can go swimming when we get to the hotel. We checked in and headed down to the pool and found it was not...

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Thank Tammy S
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Dear Tammy, We're so sorry this stay wasn't as enjoyable as your last visit. Our pool had to be repaired and is back up and running now. We're so sorry it was down on this visit-I know how disappointing that was. We're glad you were able to take your 3 year old to the Y's pool. Thank you for not...

Illinois
Reviewed 3 weeks ago

We booked a suite and it was clean and comfortable. We love having a separate bedroom and two TVs. The staff was great and the breakfast was a little better than most hotels we have been to that include a free breakfast. The hotel is on a rather busy street but is walking distance (across parking lots) to a good...

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Thank Poolgirl36
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Dear Poolgirl36, Thank you for being our guest and taking the time to post a review about your stay here. We appreciate you for mentioning how spacious and clean the suite was as well as the abundant breakfast and friendly staff. Other future guest will also find it helpful to know how close we are to walk to many restaurants....

Franklin, Indiana
Reviewed 4 weeks ago

We booked this at last minute based on reviews. Once we got past the check-in experience everything was nice. There was no one at the front desk when we arrived. After several minutes a young lady who seemed a little stressed came out. She asked me to fill out a lot of information which is normally not necessary for priority...

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Thank rondot98
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you rondot98 for posting a review about your stay. Although we regret your experience at check in it helps us identify training needs of our reception staff and we appreciate you taking the time to let us know. We hope that all of the positive attributes of our property that you experienced will allow us another opportunity to redeem...

Reviewed 14 January 2017 via mobile

Friendly, welcoming and accommodating! The check in staff welcomed us as we walked in the doors. Registration was quick and efficient. Upon our request, they gave us recommendations for dining and even offered a coupon. We had supper at a nearby Mexican Restaurant where the fish tacos were delish! They graciously accommodated the request for a late checkout, allowing me...

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Thank Donna B
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Hi Donna B! Thank you so very much for letting other travelers know about your experience at our hotel. We are thrilled you enjoyed your stay and the fish tacos next door!! We appreciate the time you took to tell "the world" about the friendly and accommodating service you received while you were our guest. We hope to see you...

Chicago, Illinois
Reviewed 3 January 2017 via mobile

I remember staying at this hotel when I first started traveling with my company over 20 years ago. This hotel was recently renovated and I am very impressed with what they have done with the building. This is certainly impressive! Due to my Spire status with IHG, they upgraded my room before I got to the hotel. Very nice suite....

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Thank Bruce G
AppreciativeStaff, Director of Sales at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Welcome back Bruce G! Thank you for being a loyal IHG Rewards member! So glad to hear that we were able to give you an upgrade due to your status. We check our arrivals every morning and are excited to show our appreciation to our Spire members with a complimentary upgrade when available. We appreciate you letting others know how...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
STAY SMART at the Holiday Inn Express Birmingham South/Pelham. Our goal is to meet and exceed your expectations with Southern Hospitality and clean, well-kept facilities. Start your day with a complimentary Express Start Breakfast, including our Famous Cinnamon Rolls and Smart Roast Coffee. The hotel features 80 well appointed, non smoking interior guest rooms, High Speed Wireless Internet, 1400 square feet of flexible meeting space, fitness room, coin laundry and indoor heated swimming pool.Here in Pelham we sit at the foot of beautiful Oak Mountain State Park, which boasts a golf course, fishing, and petting zoo. Our property is also adjacent to Oak Mountain Amphitheater which features today's hottest entertainers, and located in near proximity to the exclusive Balantree Golf Course. After a long day you can relax at one of our local restaurants which include Margarita Grill, Applebee's, Cracker Barrel, Texas Roadhouse, Ruby Tuesday, and Hooters. We are also within walking distance of many favorite fast food restaurants. ... more   less 

Additional Information about Holiday Inn Express Pelham - Oak Mtn Pk Area

Address: 260 Cahaba Valley Road, Pelham, AL 35124-1363
Region: United States > Alabama > Pelham
Price Range: $135 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pelham - Oak Mtn Pk Area 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Birmingham Hotel Pelham
Holiday Inn Pelham
Holiday Inn Express Pelham
Pelham Holiday Inn
Hotel Style:
#1 Business Hotel in Pelham
#5 Family Hotel in Pelham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Pelham - Oak Mtn Pk Area staff and other travellers.
2 questions
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lexington,kentucky
over a year ago

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Questions? Get answers from Holiday Inn Express Pelham - Oak Mtn Pk Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed to be good.”
  • Sorry, I forgot to take photos of the rest of the room, but they are very spacious
 of 5 bubbles Firefighter17, 16 Mar 2017 | Read review
“Choose another hotel”
 of 5 bubbles ggddizzy, 1 Aug 2016 | Read review
“Third floor near the back was nice and quiet. No great views from anywhere so that is not an issue. A sneaky trail in the back to shop/eat.”
 of 5 bubbles davidgI9789ON, 29 Apr 2016 | Read review
“Odd number rooms are in the back.”
  • View from room in back.
  • Room divider art
 of 5 bubbles cindygale, 18 Apr 2016 | Read review
“Pool was great”
 of 5 bubbles 438edp, 18 Mar 2016 | Read review
5 of 5