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Hilton Garden Inn Orange Beach

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Hilton Garden Inn Orange Beach
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1,211 Reviews from our TripAdvisor Community

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Showing 1,205: English reviews
Mobile, United States
Reviewed 12 August 2016

Great Staff and Well Run Hotel. I would definitely visit again! Great area attractions plus it's on the beach! Sweet pool that is both indoor and outdoor. The kids love that! Plus protection from some drizzling rain.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James P
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

James P, Thank you so much for taking the time to write a review on our hotel. I was very pleased to know that you and your family had such a great time while staying with us. We hope to see you again in the future.

Bessemer, Alabama
Reviewed 11 August 2016

The hotel was nice, can use some upgrades. Every employee that I came in contact with was very helpful. Skye & Liz was absolutely awesome! I was very unhappy with my guest room & having to leave my floor for ice

Review collected in partnership with Hilton Garden Inn
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Thank 380danyellj
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

380danyellj, We appreciate you taking the time to write a review on our hotel. Thank you for all of the kind words in regards to our staff. I will be sure to tell them how highly you thought of them. I apologize that our property fell below your expectations. I am happy you had a good beach visit, otherwise. We...

Reviewed 10 August 2016

The room was really old and outdated, carpet was wet, handle falling off the desk, bathroom door wouldn't lock, door was chipped, box spring had no bed skirt and had stains on it. A couple of small stains on the sheets, hallway smelled really weird on the way to the room. There is a pool behind it before you walk...

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Helpful?
Thank Brandon F
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

Brandon F, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

Reviewed 8 August 2016 via mobile

We arrived at the check in time for our family vacation but rooms were not ready. There was a long line of people waiting for 45 minutes, we finally had our room and when we went in we found close to 6 people in the laundry room having a blast joking around and not caring that there were piles of...

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Helpful?
Thank Pao H
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

Pao H, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a...

Troy, United States
Reviewed 7 August 2016

Great Staff. Great Location, the beach was just steps away. Great breakfast. Great Bar by the pool loved the live music. Comfortable bed and pillows. The hotel was very clean. Easy to check in and check out.

Review collected in partnership with Hilton Garden Inn
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Thank Lloyd T
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

Lloyd T, Thank you for taking the time to review our property. I'm so happy you were able to take advantage of the many amenities we offer on site. We very much look forward to having you back!

Marietta, Georgia
Reviewed 7 August 2016

This was the best time my family has had on a vacation. The rooms were awesome with great views of the beach and pool. The staff from housekeeping, front desk and restaurant were outstanding. The front desk manager, Skye, is absolutely a true professional and catered to our every request without question. He and his staff made this a never...

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Helpful?
Thank Atex1989
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

Atex1989, Thank you so much for the candid review! It pleases us so much that your family was able to have the best time while staying at our hotel. I will be sure to tell all of our staff how highly you thought of them. We make sure to go out of our way to assist our guests, however possible,...

Evergreen, Alabama
Reviewed 7 August 2016

Had issue with toilet not flushing, hotel staff was courtesy. For the price of the room, should allow free buffet breakfast for all guest like other hotels in the area do. The rooms already are high enough.

Review collected in partnership with Hilton Garden Inn
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Thank bryand307
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

bryand307, Thank you for taking the time to review our hotel based on your recent stay. I do apologize about the toilet. I'm happy our staff was able to take care of the issue for you. I also apologize you disagree with the price of breakfast, but it is standard with any Hilton Garden Inn's. I am happy to hear...

Eclectic, Alabama
Reviewed 7 August 2016

Had the best time with my daughter. Hotel stay was amazing and will want to come back every year. Loved the balcony view and quick access to the beach. The beds are so relaxing. Loved the indoor/outdoor pool.

Review collected in partnership with Hilton Garden Inn
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Thank govamora
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

govamora, Thank you for taking the time to review our hotel. I am so glad you and your daughter had such a good weekend with us. We most certainly look forward to your future stays with us!

A TripAdvisor Member
Level Contributor
3 reviews
5 helpful votes
Reviewed 3 August 2016 via mobile

I was here for a conference and found most of the staff to be very polite and eager to assist in any way, especially Jay (the maintenance man). My car key got stuck in the ignition and as Jay was walking through the parking lot, he observed I was having problems and immediately offered assistance. He took a pair of...

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Thank A TripAdvisor Member
Nicole D, Director of Sales at Hilton Garden Inn Orange Beach, responded to this review

Thank you for taking the time to write a review on our hotel. I am so happy Jay was able to assist you in getting your key out of the ignition of your vehicle. He sure is handy and is ALWAYS willing to help our guests in any way possible. I will be sure to tell him you mentioned his...

Nashville, United States
Reviewed 2 August 2016

Very expensive stay for an old, run down and shabby hotel. Carpets in halls dirty. Room not very nice, especially for $429 per night. There was NEVER any ice in the ice maker. The breaker in the hall kept tripping so that it was dark and there were no lights in the hall leading to our room. It simply was...

Review collected in partnership with Hilton Garden Inn
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Thank Joyce S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
From the moment you walk into our lush lobby – decorated in shades of green, with breezy curtains and paper lanterns that look as if they could float into the sunny summer sky, you’ll discover why our guests return to Orange Beach again and again. Our focus is on your family, and giving you everything you need to create unforgettable memories, from our convenient setting to our luxurious pools and hot tubs, comfortable rooms and hospitable service 24 hours a day. We’re committed to making your Orange Beach vacation one to remember, so be sure to introduce yourself and ask for anything you need to make your stay better. Our spectacular views and convenient location near Orange Beach and Gulf Shores, Alabama, also make our beachfront hotel a perfect place to host weddings, reunions or corporate events. We offer equipment rentals and complimentary amenities to maximize your meeting. With hot, made-to-order breakfast and limited lunch from our Garden Grille Cafe, a lobby bar and poolside tiki bar, free Wi-Fi and 24-hour business and fitness centers – not to mention that view – there’s really no reason to leave our Orange Beach Alabama hotel. But if you decide to get out, we’re centrally located near dining, entertainment, shopping and watersports. You can try anything from parasailing to paddle boarding just outside our doors. We want to help you get to know Orange Beach and fall in love with this remarkable destination for business and leisure travel. So tell us what you like to do, and we’ll tell you where to find it. We’re located near major local attractions in Gulf Shores, Alabama and Orange Beach, Alabama including Tanger Outlet Mall, The Wharf at Orange Beach, Waterville USA, Gulf State Park and Gulf Islands National Seashore. A garden’s path can take you anywhere. Start here. ... more   less 

Additional Information about Hilton Garden Inn Orange Beach

Address: 23092 Perdido Beach Blvd, Orange Beach, AL 36561-3000
Region: United States > Alabama > Orange Beach
Price Range: $257 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Orange Beach 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hilton Garden Inn Orange Beach Beachfront Hotel Orange Beach
Hilton Orange Beach
Hilton Garden Beachfront Inn Orange Beach
Orange Beach Hotels
Orange Beach Hilton
Hotel Style:
#2 Business Hotel in Orange Beach
#4 Family Hotel in Orange Beach
#4 Romantic Hotel in Orange Beach
#5 On the Beach Hotel in Orange Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Orange Beach staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Orange Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look before you pay”
100annaw, 20 Apr 2017 | Read review
“If you want a beach front room, be very specific”
jamiemP8763LN, 8 Apr 2017 | Read review
“The hotel provides great balcony views.”
monicas287, 27 Mar 2017 | Read review
“Top floors are done with renovations, they were on the 4th floor working their was down with construction. We were on the 3rd floor 😟”
DBuzz2017, 17 Mar 2017 | Read review
“Stay somewhere else.”
shuttermother, 22 Jan 2017 | Read review
5 of 5