We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (83)
Room & Suite (36)
Pool & Beach (30)
You may also like
See all
Nearby Hotels
Overview
  • Excellent57%
  • Very good23%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“lazy river”(127 reviews)
“boat slips”(6 reviews)
“pool area”(22 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
All hotel details
Additional information
Offers from Phoenix on the Bay
Hotel deals
Offers from Phoenix on the Bay
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (344)
Filter reviews
344 results
Traveller rating
189
80
39
19
17
Traveller type
Time of year
LanguageEnglish
189
80
39
19
17
Show reviews that mention
All reviewslazy riverboat slipspool arealabor daythe kitchenmaster bedroomnext yearwonderful tripthe past yearssecurity guarda great stayparking passfamily tripbeautiful viewfront desk staffhot tubwe've stayed
FilterEnglish
Updating list...
1 - 5 of 344 reviews
Reviewed 1 week ago

The condo was excellent - great place for kids and for grown ups too. Highly recommend staying at the Phoenix on the Bay! I only wish we had stayed more days - we enjoyed the pools and lazy river so much we didn't even make...More

Review collected in partnership with this hotel
Thank dclark74
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 6 days ago

Thank you for the 5 star review!! We are thrilled to hear that you enjoyed an excellent time during your stay with us!!! Thanks again for being our guests!! Come back and see us again soon!!!

Reviewed 2 weeks ago

Great accommodations and very clean facility. The only negative aspect to our entire trip was the fact that we only got two parking passes for a three-bedroom condo. Very inconvenient for the family who had to get part 2 1/2 miles away. Especially when the...More

Review collected in partnership with this hotel
Thank mgm_np
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

Thank you for the review!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We hope to see you again soon!!

Reviewed 2 weeks ago

Nice large balcony--but the location made it very difficult to unload/load vehicles--a long way to walk. Condo was small--bedrooms not very big; living area tight; dining area tight. Cleanliness was terrible--condo was very dusty and floors were dirty. Floor mats at the door were filthy....More

Review collected in partnership with this hotel
Thank gbr0ussard
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 2 weeks ago

Thank you for the review! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We hope to see you again soon!!!

Reviewed 2 weeks ago

My husband and I booked 3 nights for our babymoon. The condo was a good size for us with a 2 yr old. Although a little outdated, it was functional enough for us. The amenities (pool, lazy river, toddler splash pad) were perfect for our...More

Review collected in partnership with this hotel
Thank Trinitievo
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 2 weeks ago

Thank you for the great review!! We are thrilled to hear that you enjoyed the many amenities our property has to offer as well as the spaciousness of your condo!! Thanks again for being our guests!!! We hope to see you again soon!!!

Reviewed 3 weeks ago

We so enjoyed our stay. The condos were beautiful, nice and spacious so the kids and us all had our own private space and fully-equipped with EVERYTHING! Loved the lazy river and hot tubs and multiple pools. Plenty of restaurants.

Review collected in partnership with this hotel
Thank leaosmith
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 3 weeks ago

Thank you for the 5 star review!! We are thrilled to hear that you enjoyed the beauty of your condo as well as our lazy river and multiple pools!!! Thanks again for being our guests!! Come back and see us again soon!!!

View more reviews
Most Booked Properties in Orange Beach
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (83)
Room & Suite (36)
Pool & Beach (30)
Dining (1)
Family and Play Areas (4)
Questions & Answers
Ask a question
Marley H
30 March 2017|
Answer
Response from JanetBrettRobinson | Property representative |
Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
1
Vote
Honestly42
26 March 2017|
AnswerShow all 2 answers
Response from susanbV8536OC | Reviewed this property |
Yes you can fish and you can bring your boat as well! It's great!🌞
1
Vote
momjanHuntsvilleAl
14 February 2017|
Answer
Response from JanetBrettRobinson | Property representative |
Hmmm. We don't know of any company off hand. Lots of charter boats and even jet skis. Please contact our Visitor's and Convention Bureau at 800-745-SAND. They will have the best access to information to help you.
0
Votes
Room Tips
"Disappointed in this condo."
Read review
"Bring extra house supplies, aka paper towels, toilet paper, dish detergent..."
Read review
"I would suggest purchasing a mattress topper for both bedrooms."
Read review
"Room was very spacious 😀"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing