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28/01/2018 29/01/2018
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    Phoenix West

    23972 Perdido Beach Blvd, Orange Beach, AL 36561-8318
    +1 855-338-6062
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    28/01/2018 29/01/2018
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    Traveller (124)
    Room & Suite (55)
    Pool & Beach (25)
    Overview
    • Excellent63%
    • Very good21%
    • Average10%
    • Poor5%
    • Terrible1%
    Travellers talk about
    “lazy river” (156 reviews)
    “water slide” (28 reviews)
    “family vacation” (38 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Meeting Rooms
    Lazy River
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (496)
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    1 - 5 of 496 reviews

    Reviewed 2 weeks ago

    We decided to spend a long Christmas weekend at Phoenix and be joined by our daughter and son-in-law. The kitchen was well-equipped for me to prepare our traditional Christmas meal. The unit itself was nice and comfortable.

    Review collected in partnership with this hotel
    Thank starnesrobertl
    Response from brett_robinson_al, Manager at Phoenix WestResponded 1 week ago

    It sounds like you all enjoyed a wonderful Christmas weekend with us!! Thank you very much for being our guests!! We hope to see you again soon!!!!

    Reviewed 2 weeks ago via mobile

    We have been staying here for years and we love it! The condos are large and my kids can’t get enough of the heated indoor pool and lazy river. The beach is close and easy to walk down to and we sit on the balcony...More

    Thank Becky W
    Response from brett_robinson_al, Manager at Phoenix WestResponded 2 weeks ago

    Thank you for the 5 star review Becky!!! We are thrilled to hear that you all enjoyed our indoor pool and lazy river!! Come back and see us again soon for another fantastic time at the beach!!!!

    Reviewed 13 December 2017

    Worst room we have stayed at in the pw1. We have been coming for 20 yrsor more. I love the pw11. This rm was bad from kitchen utensils to fridge water not wrking. Washer knob broken off had to use pliers. No pans in kitchen....More

    Review collected in partnership with this hotel
    Thank Bobby A
    Response from Vicki C, Guest Relations Manager at Phoenix WestResponded 16 December 2017

    Bobby, Thank you for taking the time to review your stay. I apologize for you not enjoying your time with us and have forwarded your comments to the property manager so that he may address the issues you have mentioned in your review. We hope...More

    Reviewed 6 December 2017

    We spent the month of November in a 3BR at Phoenix West. What a great time, condo was spacious and well appointed, view of the Gulf terrific from the balcony. I love the sauna, hot tub and indoor pool which I used daily. The state...More

    Review collected in partnership with this hotel
    Thank David V
    Response from Vicki C, Guest Relations Manager at Phoenix WestResponded 7 December 2017

    David, it was a pleasure having you stay with us at Phoenix West! Our area has so much to offer no matter what time of year it is. The Gulf State Park is one of the best spots to go exploring. I hope you got...More

    Reviewed 23 November 2017

    Phoenix West and West II always good, along with Phoenix 9. We really enjoy going in Nov, less crowds although always things to do. This year was the song writers gathering as well as a cook off at the Wharf with $300,000 in prize money.

    Review collected in partnership with this hotel
    Thank rholleman
    Response from brett_robinson_al, Manager at Phoenix WestResponded 27 November 2017

    Thank you for the 5 star review!!! It sounds like you all had a great time!!! Thank you again for being our guests!! We look forward to welcoming you back again soon for another fantastic beach getaway!!!

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 225
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com so you can book your Phoenix West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix West Hotel Orange Beach
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    Traveller (124)
    Room & Suite (55)
    Pool & Beach (25)
    Hotel & Grounds (74)
    Bathroom (11)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    The S
    29 December 2017|
    Answer
    Response from Brian F | Reviewed this property |
    I don’t think the lazy river is heated.
    0
    Votes
    07231955
    19 June 2017|
    AnswerShow all 2 answers
    Response from WarEglTX | Reviewed this property |
    You're on your on at the beach.
    0
    Votes
    cwells2015
    25 May 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Great question: a 3 bedroom condo is allowed 2 parking passes. A 4 bedroom condo is allowed 3 parking passes. These can be purchased from the lobby desk. If there are additional passes available during your stay, you can... More
    -1
    Votes
    Room Tips
    "An additional recliner would have been nice. The placement of the chair with ottoman is too much to the side..."
    Read review
    "Needs to be redone!"
    Read review
    "All rooms are beach views. Units 1 border the west, units 9 border the east so more sun issues with those..."
    Read review
    "Get a corner room, east or west side."
    Read review
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