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Traveller (34)
Room & Suite (15)
Pool & Beach (7)
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Overview
  • Excellent59%
  • Very good21%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“brett robinson”(18 reviews)
“days nights”(2 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
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Additional information
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Reviews (200)
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Traveller rating
117
42
24
10
7
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LanguageEnglish
117
42
24
10
7
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All reviewsbrett robinsonsmaller buildingdays nightsdirect access to the poolthe kitchenphoenix viibag of iceexercise equipmentexcellent roomgreat condohighly recommend this propertydecorated beautifullysaw dolphinsr rbalcony furniturecondo buildingfamily atmosphere
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1 - 5 of 200 reviews
Reviewed 1 week ago

The common areas of the Phoenix VIII are clean and well maintained. The staff was friendly and helpful. That was the good. Now the bad. The property is probably the farthest from the ocean to be considered “beachfront” that I have ever seen. Look at...More

Review collected in partnership with this hotel
Thank beachbummed2018
Response from Vicki C, Guest Relations Manager at Phoenix VIIIResponded 1 week ago

Thank you for taking the time to review your stay, and for the kind words about our staff. Each condo is individually owned,so I will forward your comments to the property manager so that she may direct them to the owner. The further into Orange...More

Reviewed 10 April 2018 via mobile

We stayed in unit #706. Loved our stay! Convenient parking. Friendly front desk staff. Easy check in and out. Indoor pool and hot tubs were great. Short walk to beach. Close to grocery store and Wal-Mart and other Gulf Shore attractions. Condo was immaculate. Definitely...More

Thank Kathy H
Response from brett_robinson_al, Manager at Phoenix VIIIResponded 10 April 2018

Thank you for the 5 star review Kathy!! We are thrilled to hear that you enjoyed the hospitality of our staff as well as the wonderful location of our property!!! Thanks again for being our guests!! We hope to see you again soon!!!

Reviewed 28 March 2018

We spent our family spring break at the Phoenix VIII and had a great time. The 3-bedroom unit was just what we needed and we like that it was a smaller building and really easy to get around. Our unit was on the 11th floor...More

Review collected in partnership with this hotel
Thank Vicki K
Response from brett_robinson_al, Manager at Phoenix VIIIResponded 29 March 2018

The balcony views are amazing aren't they!? Thank you for the 5 star review!! We are thrilled to hear that you enjoyed your condo!!! Come back and see us again soon!!!

Reviewed 28 March 2018

We enjoyed the 3 bedroom condo and the facilities in Phoenix VIII with our visitors. We used the indoor pool and the exercise room almost every day and surprise once the weather turned out nice used the outdoorpool. The beach is very nice and clean....More

Review collected in partnership with this hotel
Thank coandcarla
Response from brett_robinson_al, Manager at Phoenix VIIIResponded 29 March 2018

Thank you for the wonderful review!! We are thrilled to hear that you all had an excellent stay with us!!! Thank you again for being our guests!! We look forward to welcoming you back again next year for another fun and relaxing stay at the...More

Reviewed 4 November 2017

Arrived and room was beautiful. Later that night at 2:30 am, someone was knocking at door. They were maintenance. They said floors below us had water running down there walls. They told us not to use master bath. Next day we went to beach came...More

Review collected in partnership with this hotel
Thank Kim H
Response from Vicki C, Guest Relations Manager at Phoenix VIIIResponded 29 November 2017

Kim, I am sorry to hear of your experience at Phoenix VIII. I have forwarded your review to the operations manager so that he may address the issues with his staff

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (34)
Room & Suite (15)
Pool & Beach (7)
Dining (1)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Don’t stay in 405."
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"Pictures on website need to be retake and uploaded because the photos on line do not do the condo justice..."
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"Not sure what you are asking for here"
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"Old dishwasher does not dissolve detergent pods or allow the detergent door to open to release detergent from..."
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