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Traveller (63)
Room & Suite (31)
Pool & Beach (21)
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Overview
  • Excellent41%
  • Very good25%
  • Average17%
  • Poor12%
  • Terrible5%
Travellers talk about
“brett robinson”(44 reviews)
“great condo”(13 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
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Reviews (450)
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450 results
Traveller rating
178
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25
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LanguageEnglish
178
113
78
56
25
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All reviewsbrett robinsonview from the balconygreat condogreat viewtrash bagsnext yearweather was greatbeach tripenjoyed our staygreat tripeasy access to the beachwasher and dryerup to dategulf shoresbedroom condospring breakbeautiful beach
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1 - 5 of 450 reviews
Reviewed 4 days ago

The pictures of the condo are deceiving. I thought it was bigger than it actually was. It was okay, but all of the appliances are cheap and they need to invest in better quality ones especially the coffee maker. Also, the door was messed up...More

Review collected in partnership with this hotel
Thank Kimberly S
Reviewed 1 week ago

I must say we had a fantastic stay at Phoenix 2. The condo was was very clean and the atmosphere was great. Checking in was a breeze. We will be returning and hopefully staying at one of the Phoenix again soon!!

Review collected in partnership with this hotel
Thank angtayl
Response from brett_robinson_al, Manager at Phoenix IIResponded 1 week ago

Thank you for the 5 star review!!! We are happy to hear that you enjoyed the cleanliness of your condo as well as the relaxing and fun atmosphere that our property provides!! Thanks again!! We look forward to seeing you again soon!!

Reviewed 2 weeks ago

We were lock out of our room for over half a day. Maintenance work on it and thought they had it fix. We got ready to leave for supper and could not get out so we called maintenance again and they fixed it the second...More

Review collected in partnership with this hotel
Thank jimmystacey
Response from Vicki C, Guest Relations Manager at Phoenix IIResponded 1 week ago

Thank you for reviewing your stay at Phoenix II. So that we may better address the issue, please email your reservation information to info@brett-robinson.com. We look forward to hearing from you

Reviewed 2 weeks ago

This is my second stay at a Phoenix property and again we were pleasantly surprised! The beach access, convenience to the festival and closeness to grocery stores is awesome. The staff is very friendly! I look forward to staying here again next year.

Review collected in partnership with this hotel
Thank chelseaeschott
Response from brett_robinson_al, Manager at Phoenix IIResponded 2 weeks ago

Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed our property's easy beach access and friendly staff!! Thank you again for being our guests!!! We can't wait to see you again next year!!

Reviewed 3 weeks ago

Everything was great! The room was well stocked with everything we needed. There was plenty of room and all the commodities were great. Rooms were all clean and we had an amazing time. I was there for my wedding!!More

Review collected in partnership with this hotel
Thank sarahwells23
Response from brett_robinson_al, Manager at Phoenix IIResponded 2 weeks ago

First off congrats!!! Second off, thank you very much for the awesome review!!! We are happy to hear that you enjoyed the many amenities our property has to offer as well as the cleanliness of your condo!! Thank you again for being our guests!!! We...More

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About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 215 - USD 526 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 215 - USD 526 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveller (63)
Room & Suite (31)
Pool & Beach (21)
Dining (2)
Family and Play Areas (6)
Questions & Answers
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SueSan
29 June 2017|
Answer
Response from SueSan |
Has anyone stayed in Unit 2075 at the Phoenix 2 at Orange Beach, AL ? We're planning a special trip in July and have reserved this unit. We are still a couple of weeks out and could make a change if necessary. Is this a... More
0
Votes
Joyce R
9 August 2015|
AnswerShow all 2 answers
Response from skreech09 | Reviewed this property |
Sorry I can't help. I stayed in Unit 2186. If it eases your mind at all, from my experience, Brett-Robinson runs an excellent operation. No problems and very helpful so if you encounter any issues, they will do their best to... More
0
Votes
Room Tips
"Mattress had a bad slump in the middle."
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"Room was nice."
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"non smoking, not even on the balcony, so prepare for going outside when you wanna light up!!!"
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"Bedding, specifically blanket and bedspread were disgustingly worn and stained. $50 for a new one would be a..."
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