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Had a reservation for 6:00, fortunately I got there at 5:40 in time to change my mind. Office was small, dirty, and messy. The clerk started to show me the way to the room but the property was unkempt and off-putting. My dog even refused...More
Jackie, the evening desk clerk, was amazing. She was pleasant, upbeat, customer oriented, and overwhelmed. Even though there was another person helping register guests, it was too much. The check in line was 6 deep at one point. On top of that folks came in...More
We stayed here just as an overnight stay on our way to Cocoa Beach, and for the amount that we paid, definitely expected better. The lady that checked us in, put us in a room that was on the list to have some stuff fixed....More
4 Thank CDRN77
Response from Manager_11525, General Manager at Extended Stay America - Mobile - Spring HillResponded 8 July 2015
Thank you for your recent review of your stay. The cleanliness issues you experienced are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am going to review our check-in procedures with our front desk staff as well...More
If you are a crack ho, or looking for one, this is the place for you. Room smelled and was run down. Had to step over a used condom to get to my vehicle in the mornlng. Checked out immediately. Worse hotel I ever stayed...More
2 Thank tony w
Response from Manager_11525, General Manager at Extended Stay America - Mobile - Spring HillResponded 7 July 2015
Thank you for your recent review of your stay. I sincerely apologize that your experience was unpleasant. To make sure this doesn't happen again, I will be meeting with our housekeeping staff and reviewing our cleaning procedures as well as making sure we are walking...More
We checked in, unpacked the trailer and car, went to the room and immediately checked out!!! The room smelled, there was hair on the sheets, it looked like a motel that rents by the hour!!! I always thought that this was a good hotel chain,...More
Thank Laurie G
Response from Manager_11525, General Manager at Extended Stay America - Mobile - Spring HillResponded 2 July 2015
Thank you for the feedback about your stay at our hotel. Your comments in regards to the friendliness of the staff are much appreciated; yet, I was disheartened to read about the cleanliness issues you experienced. I met with the staff, and we will work...More
USD 67 - USD 92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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