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Holiday Inn Mobile West I-10

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Holiday Inn Mobile West I-10
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225 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Hollywood, Florida
Reviewed 31 October 2016

Stayed for 1 night on Mon, Oct 24 and the main lobby door was closed due to lobby renovation...had to go around to side entrance. We were given a 4th floor room that definitely needs renovation. It had old tired frayed carpeting, you could see tiny unsealed holes to the left of the room air conditioner, spots on the drapes,...

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Helpful?
Thank SeanW2010
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by our renovation. We are currently working to make enhancements on our rooms as well as the lobby area to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in...

Decatur, Alabama
Reviewed 18 October 2016

Very nice and quite Holiday Inn just off the interstate. Rooms are very nice and well worth the cost. Has a bar on site , but I didn't have an opportunity to visit is as I arrived each night after it closed. This hotel is located BEHIND a large gas/service center and you need to WATCH carefully for the street...

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Helpful?
Thank Al_Badger
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us as well as the cleanliness of the hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Sanders Front Office Manager

Reviewed 19 September 2016 via mobile

This hotel worked perfectly fine for what we needed it for. It's under renovation but we knew that going in and were not surprised. It was comfortable and the staff were so friendly! Gave it only 3 stars bc of the renovation process. Our room was average but I believe once it is completed it will be great. Bed was...

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Helpful?
Thank Patricia B M
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us despite our renovations. We would also liked to thank you for the great comments about our staff they take great pride in servicing our guest needs. We hope you will visit us again soon. Sincerely, Gerald Sanders Front Office Manager

Finger Lakes, New York
Reviewed 13 September 2016

Currently under renovation, this is a typical Holiday Inn near the upper end of the HI scale. Beautiful property, which should be excellent once they are finished. The staff was very helpful and friendly! The only thing that was sub-par was the slow service in the restaurant; and the mattress was a bit too soft for my liking. Other than...

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Helpful?
Thank gary X
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us despite our renovations . It's something our staff takes great pride in, we also want to thank you for your kind words regarding our staff we value your feedback. We hope you will visit us again. Sincerely, Gerald Sanders Front Office...

Naples, Florida
Reviewed 6 August 2016 via mobile

Had been traveling all day and chose Holiday Inn to stop for the night given its easy access to the interstate. If we were not so tired we would have looked for another hotel. Our room was so very old and musty.... Rust around fixtures in the bathroom, very low to the ground toilet.... Ceiling was cracked and in places...

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Helpful?
Thank Bluegoose29
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. We will be working very hard in the coming months during our renovation process to insure that each item that you mentioned will be addressed. We value your...

Reviewed 3 August 2016

My family has stayed at this hotel several times in the past couple of years, and have always been completely satisfied. Staff made us feel very welcome, they remember Mom and Dad every visit. Thanks!

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Helpful?
Thank David M
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear that your parents and yourself enjoyed your stay with us. It's something our staff takes great pride in, seeing our repeat guest and always remembering familiar faces. We hope to see you again. Sincerely, Gerald Sanders Front Office Manager

Prattville, Alabama
Reviewed 26 July 2016

Friendly staff, clean room, well stocked, and very comfortable. Hotel is under renovations but still nice. Outside traffic noisy but great location. Wish the pool had been open but very understandable considering the renovations.

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Helpful?
Thank cgtack
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Sanders Front Office Manager

Whaley Bridge, United Kingdom
Reviewed 23 July 2016 via mobile

Lovely hotel, clean rooms and good rates. The rooms were quite big with very comfortable beds. Great pool! The breakfasts they serve were lovely. I absolutely love staying in holiday inns and when I travel would never stay anywhere else!Recommend!

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Helpful?
Thank StaceyMycock1990
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Sanders Front Office Manager

Mauldin, South Carolina
Reviewed 21 July 2016 via mobile

As soon as we entered the room we noticed the "funk." The carpet under the a/c unit was soaking wet, creating a musty, damp, nasty smell. Front desk apologized but no accommodation. Bed was average, lumpy pillows. The shower we kind of gross, needs to be cleaned better. Toilet is so low to the floor it must be for a...

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Helpful?
Thank HarleyPanda
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Gerald Sanders Front Office Manager

Mansfield, Texas, United States
Reviewed 17 July 2016 via mobile

Room was nice and clean, had coffee maker and fridge. Bed and pillows were way too soft, hard for older people with arthritis. Bathroom toilet was really low to the floor, almost felt like we were squatting. Hard to stand back up. Staff were very friendly, restaurant on premises was a little pricy with the proportion of food you got,...

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Helpful?
Thank DrBobatGE
Gerald S, Front Office Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the toilet being very low. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Gerald Sanders Front Office...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Hotel Mobile West I-10 invites you to experience the warmth and charm of Mobile Alabama. This Southern getaway is one of the most convenient hotels in Alabama located just minutes from I-10, at the Bellengrath Garden exit, 15B.The Holiday Inn Mobile West I-10 offers a full service restaurant and bar, 3400 sq ft of flexible meeting space, cardio fitness center, outdoor pool, business center, and free high speed wireless internet in all rooms as well as meeting space.Our 159 guest rooms are professionally decorated to meet the needs of corporate, group and leisure travelers. Each room features a microwave, refrigerator, an executive work desk with ergonomic chair, iron and ironing board, coffee maker with complimentary coffee, hair dryer and 27 inch TV s with expanded cable.For your evening dining or entertainment, join us at 5th Avenue Restarunat and Lounge offering a great new menu, including daily specials. Catch up on the days sports on one of our 12 TV's, including 2 52 big screen TV's.If you re in town for business, enjoy the close proximity to downtown Mobile, the Theodore Industrial Canal, all major shipyards, Brookley Aeroplex, and the Alabama State Docks. If you are in town for fun, you can t get any closer to the middle of everything that is Mobile; FT. Conde Welcome Center, The Mobile Civic Center, the USS Alabama, and Bellingrath Gardens. ... more   less 

Additional Information about Holiday Inn Mobile West I-10

Address: 5465 Highway 90 W, Mobile, AL 36619-4213
Region: United States > Alabama > Mobile
Price Range: $118 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mobile West I-10 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Holiday Inn Mobile West i-10 Hotel Mobile
Mobile Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mobile West I-10 staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Mobile West I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a renovated room if they've redone any”
  • nasty rusting tub
  • definitely not clean carpet edge
  • old frayed carpeting
  • spots on the drapes
  • rusted top of air conditioner
  • unsealed holes to outside
  • a tired but semi clean room
  • well kept on the outside
 of 5 bubbles SeanW2010, 30 Oct 2016 | Read review
“Room not facing interstate”
 of 5 bubbles cgtack, 25 Jul 2016 | Read review
“Away from the elevators”
 of 5 bubbles Shortknocer, 13 Jun 2016 | Read review
“Stay elsewhere...”
 of 5 bubbles DavidI151, 20 May 2016 | Read review
“Avoid 3rd floor rooms, that is where both the rooms I was given on opposite sides of that floor.”
 of 5 bubbles Docmco, 8 May 2016 | Read review
5 of 5
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