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Quality Inn & Suites

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Quality Inn & Suites
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145 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Reviewed 1 week ago NEWvia mobile

Dirty room, no screen on 3rd floor window, fridge inoperable and no offer to fix or replace, old and disgusting furniture, no network channels on TV, and they put us at the end of the longest hallway away from exit on 3rd floor with our pet. Pet friendly??? No one at front desk for at least 15 minutes with a...

Thank Adrianne W
Reviewed 4 May 2016 via mobile

We were riding motorcycles on our way to Panama City Beach Florida and stop here for the night. The staff at the desk was the best group of people. There was pizza for the guest and the next morning there was a great continental breakfast OMG it was good. Clean and very comfortable rooms.

Thank TDWoods
About Hotel's Favourite Review
Tracy J, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for reaching out about your experience with us -- it was an absolute pleasure to have had you stay with us, and I'm so glad you enjoyed yourself so much. Looking forward to welcoming you back,

Reviewed 2 weeks ago

My husband arrived at Quality Inn on March 5, 2017. He is taking his dental board licensing exam in Mobile Alabama and was suppose to stay at the Quality Inn for 5 nights. When he arrive to the Quality Inn he had saw there was some broken glasses in the parking lot which looked like a car was broken into...

1Thank Sunny C
Atlanta, Georgia
Reviewed 22 January 2017

Tracy, Amazing! Made sure my family and I were comfortable and even checked on us to see if we needed anything before she clocked out for the evening. Extremely kind, efficient and considerate. .... . THANK YOU

1Thank Michele T
Scipio, Indiana
Reviewed 7 January 2017

Dirty furniture, chewed up tables by previous pet occupants, lights burned out, leftover food in the microwave, bugs in my shoe the next morning... There was so much that happened there it is overwhelming. Spoke with the manager who promised to get back with us and never attempted to do anything. This place looked like it had seen massive casualties...

Thank 458Mary62
Fayetteville, Arkansas
Reviewed 24 December 2016

Right in the heart of downtown mobile. Very comfortable and quiet. Great access to all the area, including Battleship Park and Convention Center. Friendly and helpful staff. I'll stay there each time I go to the Mobile Bay area.

Thank Prentice H
Reviewed 22 December 2016 via mobile

On a 35 degree night the heater did not work in the room. Even after putting the heater on 89 degrees all night. The phone in the room didn't work nor the refrigerator. And to top it all off the heated indoor pool is surrounded by sliding glass doors of which the majority were not sealed so the temperature in...

Thank Shauna S
Abingdon, Virginia
Reviewed 1 December 2016

The first night I thought this was very nice, but the 2nd day the maid did not come so I had no towels, soap, etc. I could not even shower before check out. The front desk was not at all helpful. The breakfast service person was rude.

Thank Openmind45
Reviewed 8 October 2016 via mobile

Hotel had the potential to be great. I even managed the super cold hot tub and pool. But the lady (Pat) who runs the continental breakfast is the meanest employee I have ever run into at a hotel. Yesterday I asked if there was anymore coffee. Instead of an answer she went into the kitchen and started throwing things around....

Thank Sandra S
Reviewed 12 August 2016 via mobile

The staff was very friendly here and the breakfast was ok, the positives end there. The room was the grossest place I've ever stayed. The air conditioner was moldy and rusty and made the room humid and not cold at all... I'm pretty sure I may have mold in my lungs, my demise is surely inevitable. Above the window over...

1Thank Andrea0427
Tracy J, Manager at Quality Inn & Suites, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards,

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Room/Suite (10)
Dining (2)
Bathroom (1)
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Pool/Beach Area (2)
Other (23)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Quality Inn & Suites in Mobile, Alabama. Our pet-friendly, smoke-free hotel offers many amenities including free wifi, free full breakfast buffet, free newspaper, and an indoor heated pool and hot tub. Our all-suite hotel offers rooms that are 30% larger than traditional hotel rooms, complete with separate eating, sleeping and work areas to make you feel at home. Laundry facilities are also available for added convenience. Business travelers will appreciate conveniences like large work areas, and a business center including access to copy and fax services. ... more   less 

Additional Information about Quality Inn & Suites

Address: 150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
Region: United States > Alabama > Mobile
Price Range: $97 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Quality Hotel Mobile
Quality Inn And Suites
Mobile Quality Inn
Quality Inn Mobile
Hotel Style:
#10 Business Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't do it”
 of 5 bubbles 458Mary62, 7 Jan 2017 | Read review
“Easy access on first floor.”
 of 5 bubbles prenticeh_13, 24 Dec 2016 | Read review
“Great, clean rooms.”
 of 5 bubbles jirwin08, 22 Jul 2016 | Read review
“Check out your room for working AC, and TV. Also check to see if it's been cleaned in at least the last week.”
 of 5 bubbles mlusky, 24 Jun 2016 | Read review
“I'm not sure there is a good room. We were on the third floor and it was noisy and not clean.”
 of 5 bubbles L5223NSpaulab, 3 Sep 2015 | Read review
5 of 5