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Fenix Inn

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462 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Singapore, Singapore
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 June 2016

Rooms cant be smaller. No lift access. Location is excellent, near much of food centers, have a starbucks nearby. select this hotel if you are really there just to sleep. Cant spend more time in room!!

Helpful?
1 Thank Suneesh_anand
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Suneesh_anand, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the feedback which is valuable for us to improve further. As known, Fenix Inn is a budget hotel whereby amenities and facilities provided could be basic and may not meet some of the guests’ expectations.... More 

Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2016

Firstly, there was construction being done right next to the hotel, right outside the Starbucks. It was a very bad first impression. They were very apologetic about it and even had written notices to inform us about it. It was clean! The air conditioning, water pressure, heater and TV were just fine. Which is much more than anyone should expect... More 

Helpful?
Thank Smeolly
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Jaredy649, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We are sorry about the noise you experienced which was beyond our control. With regards to the Wifi, we agree that there are room for improvement. We are currently using Cisco product and subscribing 8MB speed but we are told by our... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2016 via mobile

A wonderful stay at this comfortable hotel. Spotlessly clean and centrally located! There are many shopping centres nearby. If your purpose is shopping, this is an ideal spot. Good restaurants are also a stone's throw away.

Helpful?
1 Thank Ana B
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Ana B, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the wonderful feedback which is valuable for us. We are indeed very delighted to know that you enjoyed staying at Fenix Inn and satisfied with the strategic location and the cleanliness of the room.... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2016 via mobile

Situated near a shopping mall and quite a fair walkable distance from Jonker Street. Local foods can be located near the hotel as well. Wifi is reasonably fast as well. Local heritage is near the hotel too! Been here the previous time and came back again for its reasonable price.

Helpful?
Thank Spring C
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Spring C, Firstly, let us thank you for your feedback during your recent stay with Fenix Inn! We sincerely appreciate your precious time in posting the review. We are delighted to hear that you find the location of our hotel and Wifi lifted up to your expectations. Your continued patronage means a lot to us and we sincerely look... More 

Kuching, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2016

The stay was ok. Staff were friendly security is ok location is good.Lobby does looks good but there were no fridge provided rooms and the rooms we are staying doesn't look so new to me instead i feel it's a bit old.

Helpful?
Thank LikChuen88
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear LikChuen88, Thank you for taking the time to post this review. We appreciate your positive comments towards our friendly services and strategic location. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further improve. Nevertheless, we agree that there is ample of rooms for improvement. We will... More 

Jakarta, Indonesia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2016

Room ok since we took the apartment size. 2rooms with living room and kitchen. Clean enough. The breakfast so standard. And i dont like it. The location very strategic. Close by lots of restaurants. Nearby mahkota hospital and walk bout 10-15 mnts there is shopping mall. But for me, it is far away fm the atraction such christ church and... More 

Helpful?
Thank santisumedhawati
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Santisumedhawati, Firstly, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. We are delighted to hear that you enjoyed our new 2 bedroom Premier Apartment, the room cleanliness and the strategic location. Nevertheless, we read with regret that part of our products and facilities didn’t meet up... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 May 2016 via mobile

Overall decent stay at the Fenix Inn. Near to the malls but quite a distance when walking to the Jonker Street area. Room is small but clean and contains basic necessities such as mineral water, hair dryer, towels, shampoo and body foam. There's also a water cooler at corridor where you can refill your bottles. However the room furnishing looks... More 

Helpful?
Thank 428jiamint
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear 428ijamint, Thank you for your valuable feedback on our facilities during your recent stay with us. We sincerely apologise that part of our products did not meet up to your expectation. We agree there is ample of room for improvement. Your feedback will definitely be looked into when we upgrade our facilities to ensure a more refreshed and comfy... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 May 2016 via mobile

Can't remember when I last travelled to Melaka. However I hv seen the growth and expansion of the hotel over the years. Free wifi. Delighted to see that they hv maintained their standard of cleanliness and service. It's definitely value for money. Will stay again in future :)

Helpful?
1 Thank Celesse
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Sir/ Mdm, Firstly, we would like to extend our sincere appreciation for coming back and choosing Fenix Inn as your ideal hotel during your recent visit to Melaka. As we are dedicated to provide you with the genuine personal service in you travel experience, we are happy to hear about your experience with us. Thank you once again for... More 

Singapore
2 reviews
Reviewed 3 May 2016 via mobile

I would like to compliment Fenix Inn for being more than a budget hotel. As we knew that this is a budget hotel, i lowered my expectations before we came. However to my surprise, the services they rendered was excellent. We were caught in the jam from SG, was supposed to check in at 2pm but we only reached ard... More 

Helpful?
Thank Nor F
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Nor F, Thank you so much for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka. We sincerely appreciate your time in writing a fabulous review and you have given me great joy to share these compliments with the team We are very delighted to hear that you are satisfied with our team personal... More 

Level Contributor
3 reviews
Reviewed 25 April 2016 via mobile

Booked a double queen bed room. Enough for 4 adults. Room is located at their new wing. WiFi is slow, mum got bitten by mosquitoes. Good thing is that bed is comfortable and they provide free jokey service. Overall was a good stay. Could do better with the Internet connection and more choices for TV channels.

Helpful?
Thank ctwtjlyj1566
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Celine W, Firstly, let us thank you for choosing Fenix Inn as your ideal hotel during your most recent trip to Melaka! We are delighted to hear that our services and facilities live up to your expectations, except the internet connection and TV channels which we will look into this matter. Please accept our sincere apologies for the inconvenience... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $34 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#2 Best Value Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Inn staff and other travellers.
2 questions
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2 months ago
6 months ago

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Questions? Get answers from Fenix Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room with Windows”
 of 5 bubbles 539suhardia, 9 Sep 2016 | Read review
“Quiter room at the back cos mainstreet infront”
 of 5 bubbles chanengwee, 8 Sep 2016 | Read review
“Nothing much to suggest”
 of 5 bubbles Suneesh_anand, 21 Jun 2016 | Read review
“F02 has an exit that makes the trip to Starbucks so much quicker. HA!”
 of 5 bubbles Smeolly, 15 Jun 2016 | Read review
“If you have problem to walk up he stairs please choose a lower level”
 of 5 bubbles LikChuen88, 1 Jun 2016 | Read review
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