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Fenix Inn

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472 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Reviewed 2 December 2016 via mobile

We stayed here on Nov 30th for one night on the way to Singapore. It was a great budget hotel with friendly staff and a great location, less than 1 minute for a shopping canter, ATM, exchange, Starbucks and McDonald's. Very clean and comfy beds.

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Helpful?
Thank Danny Y
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Danny Y, Thank you so much for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka. We sincerely appreciate your time in writing a fabulous review and you have given me great joy to share these compliments with the team We are very delighted to hear that you are satisfied with the location of...

Reviewed 27 November 2016 via mobile

Fenix Inn has always been our favourite choice of stay whenever we visit Malacca. It's located next to shopping malls. Lots of nice resturants nearby. Rooms are very clean and air con very well maintained. Most importantly if you drive there are valet attendants looking after your cars. Excellent service by service staff Highly recommended

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Helpful?
Thank Echolee
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Echolee, Firstly, we would like to extend our sincere appreciation for coming back and choosing Fenix Inn as your ideal hotel during your most recent trip to Melaka! We are delighted to hear that our location, cleanliness and facilities live up to your expectations, Your commendation on your team members is certainly motivating and valuable for us to do...

Singapore
Reviewed 23 November 2016 via mobile

I key Tv remote menu can't open because tv all Chinese display I need English easy.. I use my Tab and watch but internet not enough good connection.. like this.. I suggest u all can booking other better hotel but cheap type room and less distance only..

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Helpful?
1Thank mulianiSG
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Muliani S, Firstly, let us thank you for choosing Fenix Inn as your ideal hotel during your recent stay with us. We sincerely apologise for the unpleasant experience during your stay in which the wifi connection was not stable. We will take your comments with the team members positively and will definitely improve in those areas. Thank you once...

Singapore, Singapore
Reviewed 21 November 2016 via mobile

If you're looking for good security level for your parking of cars or bikes, will recommend you to stay here. Let my bike in the hotel and walked to Jonker Street without worrying about it. But.. DONT EXPECT TOO MUCH OF THE ROOM. The room was really old, small and slightly dirty. I will still come back for the carpark...

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Helpful?
1Thank ChuahBeeLing
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear ChuahBeeLing, Thank you for your valuable feedback on our facilities during your recent stay with us. We sincerely apologise that part of our products did not meet up to your expectation. We agree there is ample of room for improvement. Your feedback will definitely be looked into when we upgrade our facilities to ensure a more refreshed and comfy...

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 15 November 2016 via mobile

Make a last minute booking for one night. Was given a twin room at first floor. Even though it was a compact room, thumbs up, the room is very clean. However, we requested to change for double bed and we were given a room at Fenix Inn Express located at a different block. The double room was clean and larger...

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Helpful?
Thank Ainiemn
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Ainiemn, Thank you for choosing us as your ideal hotel during your visit to Melaka. We sincerely appreciate your feedback which is valuable for us to improve further. It is fantastic to hear that you find our location strategic which is close to the various eateries, banks and shopping outlets. Your commendation on our room cleanliness, facilities/ amenities is...

Reviewed 27 October 2016 via mobile

Stayed there 2 nights in standard double room. This is worth the price : the staff is really nice and helpful, always here to attend you. The room was basic, nothing awesome but good. We had all we needed. Also shuttle service available.

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Helpful?
Thank artsoun
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Artsoun, Firstly, we would like to extend our sincere appreciation choosing Fenix Inn as your ideal hotel during your recent visit to Melaka. As we are dedicated to provide you with the genuine personal service in you travel experience, we are happy to hear about your experience with us. Thank you once again for your support. Our team look...

Reviewed 5 October 2016 via mobile

We have checked into the hotel at about 10 plus pm and i have done by booking online. It was clean and we understand that it is a budget hotel. However, we are very upset due to the cut off of water. We have started to shower at about 9am..however after 20 mins or so the water supply had been...

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Helpful?
Thank Diana M
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Diana M, Firstly, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. We sincerely apologise for the inconvenience caused in which the water supply was interrupted during your stay. We have immediately looked into the issue after receiving your report and managed to rectify it within 20...

Singapore, Singapore
Reviewed 18 September 2016 via mobile

I was lowering my expectation since i was checking in into a budget hotel. But i was surprise by the staffs and rooms. We booked 5 twin sharing room. Check in was a breeze. Everyone was in their rooms in 10 mins. Reception was surprisingly friendly and helpful. Room was nice with 2 single bed. We get 2 pillows per...

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Helpful?
1Thank Tony K
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Tony K, Firstly, let us thank you for your fabulous feedback during your recent stay with Fenix Inn! We sincerely appreciate your precious time in posting such a wonderful review. We are delighted to hear that you find our check-in process, cleanliness, location of our hotel and staff services satisfying. I am so happy to know we have a...

Reviewed 14 September 2016 via mobile

is a clean & good location budget hotel. Super easy to find foods. There are variety food shop around the hotel, and 2 big shopping mall are in walking distance. The famous baba nyonya restaurant Makko was in walking distance. Walking to A famosa is about 10-15 mins. The only bad things is the hotel doesn't have lift,it is not...

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Helpful?
1Thank Carol v
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Carol V, Firstly, we would like to extend our sincere appreciation for choosing Fenix Inn as your ideal hotel during your recent visit to Melaka. As we are dedicated to provide you with the genuine personal service in you travel experience, we are happy to hear about your experience with us. Nonetheless, we apologise for the inconvenience caused due...

Reviewed 9 September 2016

During recently Merdeka eve, I've made booking for 19 rooms for my group bikers. This hotel was introduced by other bikers members. So here's my review : 1. Very nice and informative website 2. Immediate response via email after secured booking 3. Great assistance by their staff especially on parking arrangement 4. Easy check in and check out process 5....

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Helpful?
Thank suhardi a
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Suhardi A, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the wonderful feedback which is valuable for us. We are indeed very delighted to know that you are satisfied with our website, staff services, check-in/ check-out process, strategic location and etc. Your kind words...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $26 - $49 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#2 Best Value Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Inn staff and other travellers.
5 questions
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6 months ago
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9 months ago

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Questions? Get answers from Fenix Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet room ask for it.”
 of 5 bubbles 26511709876, 16 Feb 2017 | Read review
“Quiet rooms at back building, If you prefer nearer road, main building.”
 of 5 bubbles adesmond2, 19 Dec 2016 | Read review
“Choose room with Windows”
 of 5 bubbles 539suhardia, 9 Sep 2016 | Read review
“Quiter room at the back cos mainstreet infront”
 of 5 bubbles chanengwee, 8 Sep 2016 | Read review
“Nothing much to suggest”
 of 5 bubbles Suneesh_anand, 21 Jun 2016 | Read review
5 of 5