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Hotel Equatorial Melaka

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Hotel Equatorial Melaka
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1,490 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Reviewed 2 weeks ago via mobile

Book hotel thru Trivago. Good location in Malacca centre near to major attractions. Room facing the city. Nice clean rooms adjoining to my children room. Busy sightseeing to busy to try the hotel facilities. Overall good experience for a family stay and staff friendly. Only drawback for those driving there is no lift from basement carpark so must drag your...

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Helpful?
Thank shahmudin k
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your feedback and sharing your experiences on our hotel's facilities and services during your recent stay. Further to your comment on our lift access from the basement, yes, it is true that all our lifts do not serve the basement as the lifts cannot descent beyond the lobby level. Our sincerest apologies for the inconvenience...

Putrajaya, Malaysia
Reviewed 2 weeks ago

I have always love Melaka and stayed in this hotel twice because it is walking distance to few places of attraction considering the bad traffic in the town.Booked a club room and the check in/out process were smooth. Only that we did not get a twin bed room as per our booking and since all rooms are fully booked we...

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Helpful?
Thank Nubailah
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your review. I am glad that you have enjoyed your visit and we are thrilled to have you staying with us again. I am pleased that your recent stay experience met with your satisfaction albeit the slight shortfall. I sincerely apologize as the Front Office Team was not able to assign a Twin bedded room...

singapore, Singapore
Reviewed 2 weeks ago

Very old hotel we booked for executive floor but ended up on the 7 th floor which very smelly This will be my last time in this hotel bad experience The staff are nice Location of the hotel is also good

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Helpful?
Thank Dangfang B
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your review. I have taken a serious view with regards to your experiences at our hotel and I sincerely apologize for the unsatisfactory services delivered which were not reflective of our usual standards. I have immediately addressed your comments with the Department Heads concerned for immediate corrective actions. I would also be grateful if you...

Kuala Lumpur
Reviewed 2 weeks ago

Good points: Good location, close to Dataran Pahlawan, A Famosa & St Paul's Hill. Even Jonker Street can be reached by foot as well (if a slightly long walk given the tropical climate). Wide range of facilities Overall Service, in particular front desk is very warm and effective. Staff have been well trained & with a good check in/out system....

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Helpful?
Thank Andrew T
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your feedback and sharing your experiences on our hotel's facilities and services during your recent stay. I am pleased that your recent stay experience met with your satisfaction albeit the slight shortfall. We have recently embark on improvement works with the new Club Lounge, improved in-room entertainment for all rooms and mini bar for Club...

Bundaberg
Reviewed 2 weeks ago

The hotel is well situated, close to shopping and main sights in Melaka. We booked an executive room which was lovely, big and very comfortable with a nice sitting area and a large balcony. Check in and check out taken care of in the executive lounge on the 21st floor. We were offered a refreshing drink and sat in comfort...

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Helpful?
Thank Bundygirl56
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us. I am glad that you have enjoyed your visit to Malacca. We are indeed encourage by your review and will continue to strive our best in providing excellent service to all our guests. Once again, thank you for your kind feedback and we look forward to welcoming you back to...

Singapore
Reviewed 3 weeks ago via mobile

Great Service Staff. Acceptable breakfast range but cramped dining space. Lousy dated room. Like most reviewer mentioned, refurbishment is needed before most nearby accommodation outrun your occupancy.

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Helpful?
Thank 192jefferyj
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your feedback and sharing your experiences on our hotel's facilities and services during your recent stay. I am pleased that your recent stay experience met with your satisfaction albeit the slight shortfall. We have recently embark on improvement works where our Club Lounge has been fully renovated, more improvements effort will be pursued in the...

Reviewed 3 weeks ago via mobile

Hotel was great and service was excellent. The staff were friendly. Prime location, within walking distance to alot of places. Althoug building was a little old; everything was fantastic. Breakfast was sumptuous with a wide variety of food. Would come back again.!

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Helpful?
Thank thethunderfactory
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your review. I am glad that you have enjoyed your visit. Our sincerest appreciation for your kind feedback. We are certainly encouraged by your comments. Rest assured, every effort will be made to always serve our guests well at all times. Thank you once again for your kind feedback and we look forward to welcoming...

Singapore, Singapore
Reviewed 3 weeks ago

The property is old - the management team ought to take the lull period to phase out some sort of renovations to keep up with the Hattens, Novotels that are in the vicinity. The bedding is generally clean and I have to applaud the hotel for introducing IPTV and free in-room movies selection. However, the audio for the TV is...

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Helpful?
Thank LaiLaiYeong
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your feedback and sharing your experiences on our hotel's facilities and services during your recent stay. I am pleased that your recent stay experience met with your satisfaction albeit the slight shortfall. I have shared your comments with our Chief Engineer who has rectified the toilet flushing system and readjusted the television volume. We have...

Reviewed 3 weeks ago via mobile

We went as a family of 9 and we booked 3 rooms on the same floor. The location of the hotel is great, but the rooms were just satisfactory. One of the rooms we stayed in had a faulty TV connection (which wasn't fixed even after we highlighted to front desk), while my own room didn't have a bidet spray,...

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Helpful?
Thank Suhaimi Y
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your feedback and sharing your experiences on our hotel's facilities and services during your recent stay. I am pleased that your recent stay experience met with your satisfaction albeit the slight shortfall. I have shared your comments with our Chief Engineer who has rectified the faulty television connection. I thank you for your review as...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

We have better stays in Equatorial before but this time round the room we stay in seems in need for refurbishment. The wallpaper was peeling a bit on one wall while the shower in the bath struggled with water pressure and the hot water came on and off. On the plus side the bed was comfortable and aircon was decent....

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Helpful?
Thank CYLee2014
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your feedback and sharing your experiences on our hotel's facilities and services during your recent stay. I have taken a serious note with regards to your experiences at our hotel and the services encountered and I have shared your comments with our Chief Engineer who has immediately attended to the peeling wallpaper and the water...

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Equator Club Room (66)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 

Additional Information about Hotel Equatorial Melaka

Address: Jalan Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $68 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Number of rooms: 496
Reservation Options:
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Hotel Style:
#5 Business Hotel in Melaka
#7 Spa Hotel in Melaka
#7 Family Hotel in Melaka
#8 Luxury Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Equatorial Melaka staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay once at their club house , pay much higher with pool and ocean view but room funiture a bit old.”
 of 5 bubbles Bbccst, 17 Jan 2017 | Read review
“You could request for the sea view rooms, but Malacca is really not much to look at.”
 of 5 bubbles beboptang, 14 Jan 2017 | Read review
“Higher floor is good for better view of the area”
 of 5 bubbles sunthar211, 10 Jan 2017 | Read review
“choose equatorial club room for easy check in/out and additional facility”
 of 5 bubbles Nubailah, 3 Jan 2017 | Read review
“Rooms on the executive floor facing the sea”
 of 5 bubbles dangfangb, 2 Jan 2017 | Read review
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