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Hotel Equatorial Melaka

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Hotel Equatorial Melaka
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1,490 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
London, England, United Kingdom
Reviewed 3 days ago NEWvia mobile

My husband and I recently stayed at the Equitorial for Christmas, I arrived first and was told I would need to pay 1.5 thousand, I mentioned that our stay had already been paid for online and was unsure as to why I would need to do this. When I asked about extending our stay by 5 days the costs was...

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Helpful?
Thank Bec D
Singapore, Singapore
Reviewed 3 days ago NEW

1 night stay at this hotel , stay on level 15 , room are neat and clean.. There's parking in hotel , suggest to off load your luggage at main lobby before parking car as the car park was at basement and there isnt any lift to lobby only use stairs. Room wifi only for 2 devices , we pay...

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Thank Bbccst
Reviewed 5 days ago NEWvia mobile

This is one of my several trip to Malacca. I will always try to avoid a stay right in the centre of Malacca. Reason is simple..traffic jam, lotsa one way street and carpark fee. But, this time around manage to stay at this hotel for a reasonable price RM 200++ incl breakfast. The locations to my suprise was very near...

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Thank Mohd Kamal Idha... Z
Kuala Lumpur, Malaysia
Reviewed 6 days ago NEW

I do not recommend this hotel. It's just simply not up to the mark. 1. 3 hours late in handing over my room, yes 3 HOURS! Reached hotel 4pm and i expect to check-in right away, but was told i can only get my room around 5pm, which i think is totally unacceptable. 2. Reception staff cold and unfriendly. I...

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Thank bryanong99
Singapore, Singapore
Reviewed 6 days ago NEW

Excellent Cappuccino on the first floor. Good Peranakan Restaurant on the 3rd floor. But generally the food is not great! It's as if they've lost all the good cooks & only have 3 kinds of vegetables: carrot, cauliflower, broccoli! Ok, I exaggerate, but check it out and tell me if one or all of those 3 vegetables are practically in...

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Thank beboptang
Johor Bahru, Malaysia
Reviewed 1 week ago

I stayed in the hotel during school holiday's weekdays with my wife and toddler son. From the moment I stepped into the hotel, we all was very well received by the friendly staffs. Their customer services is top notch and first-class. We stayed for two nights and were given complimentary dinner. The dinner was something that me and my wife...

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Thank sunthar211
Reviewed 1 week ago via mobile

Having stayed at the magnificent Hotel Equatorial in Ho Chi Minh City, our expectations were high, only to be disappointed. We booked a club room with club lounge privileges, mainly to avoid disturbances from small children. Very, very disappointed to find on check in that, contrary to the rules of the club lounge, there were children everywhere, some of them...

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Thank Megan B
Singapore
Reviewed 1 week ago

Great staff at check-in and throughout the stay. Beautiful spacious room and love the new club lounge. Just a shame they have to lock the cold drink fridge outside breakfast and cocktail hours. Those are soft drinks. Had some issues with the bathroom but was professionally attended to. Pool staff and staff manning the fitness/locker room could work on being...

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Thank iamjohnny
Reviewed 2 weeks ago via mobile

My family of 5 stayed in Hotel Equatorial for a short stay of 2 day 1 nite. I have waited for estimated about 3hrs for the second room to be ready for housekeeping. Lucky 1 bedroom was ready for my folks to rest and wash up. The extra bed did not deliver despite my reminder during check in. The pillows...

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1Thank Elaine T
Singapore, Singapore
Reviewed 2 weeks ago via mobile

Staff upon check-in was cold therefore we felt unwelcome. TV remote control was not in working condition. My husband informed the hotel staff however it was not rectified at all during our stay. There was a big hole in our toilet by the wall closest to the bath tub. The only plus point is the location.

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Helpful?
Thank Imee_Hussein
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your review. I have taken a serious view with regards to your experiences at our hotel and I sincerely apologize for the unsatisfactory services delivered which were not reflective of our usual standards. I have immediately addressed your comments with the Department Heads concerned for immediate corrective actions. I would also be grateful if you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 

Additional Information about Hotel Equatorial Melaka

Address: Jalan Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $68 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Number of rooms: 496
Reservation Options:
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Hotel Style:
#5 Business Hotel in Melaka
#7 Spa Hotel in Melaka
#7 Family Hotel in Melaka
#8 Luxury Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Equatorial Melaka staff and other travellers.
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Questions? Get answers from Hotel Equatorial Melaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay once at their club house , pay much higher with pool and ocean view but room funiture a bit old.”
 of 5 bubbles Bbccst, 17 Jan 2017 | Read review
“You could request for the sea view rooms, but Malacca is really not much to look at.”
 of 5 bubbles beboptang, 14 Jan 2017 | Read review
“Higher floor is good for better view of the area”
 of 5 bubbles sunthar211, 10 Jan 2017 | Read review
“choose equatorial club room for easy check in/out and additional facility”
 of 5 bubbles Nubailah, 3 Jan 2017 | Read review
“Rooms on the executive floor facing the sea”
 of 5 bubbles dangfangb, 2 Jan 2017 | Read review
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