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Mahkota Hotel Melaka

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Mahkota Hotel Melaka
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573 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEWvia mobile

This is the worst hotel ever!!! The color of the water is brown and i was trying to take a bath and no water we waited for 4 hours for that water...bad experience ever!! Hopefully you do some renovations and also clean the rooms of the hotel as it was dusty already.

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Helpful?
Thank 726candyg
Seremban, Malaysia
Reviewed 6 days ago NEW

Stayed in a 2 room apartment at their old wing known as Wing 1. Very reasonably priced and location was excellent , one cannot ask for more . However hopefully these few pointers can be addressed by the management . Both the Hall and Kitchen lights are much too dark and apartment looked very gloomy at night. Suggest install more...

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Helpful?
Thank RichardTee
Johor Bahru, Malaysia
Reviewed 1 week ago

Book 2 bedroom apartment deluxe. Check in took 30 minutes with long queue and no guards or bellboy is available to guide the guest. Took another 30 mins to reach the rooms as the car was blocked by another guest and cannot find the guards to locate the guest. The rooms condition looks very tired and no toiletries / slippers...

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Helpful?
Thank Maiden0422
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Maiden0422, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division Department on the feedback...

Singapore, Singapore
Reviewed 1 week ago via mobile

Place is suitable for family styled vacation. A pity that it is not maintained. Dirty and spoilt lift. Got a family room with 3 bedroom unit, nice view and ideal for our big family but dirty and dusty.

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Helpful?
Thank ika792015
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear ika792015, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with Department Heads on the...

Puchong, Malaysia
Reviewed 2 weeks ago via mobile

About the room. We've checked into our deluxe two room apartment. Averall the apartment conditions are clean. It suits our family size of five people. Spacious enough. Don't expect any luxury interior if you book any 'apartment' here. They still use the old outdated tv for apartment room. However, wifi connections are quite slow. Room booking (price) doesn't come with...

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Helpful?
1Thank Mama 2
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Mama 2, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, it is our standard to accord a friendly and comfortable hospitality to all guests to ensure they check-in...

Reviewed 22 February 2017 via mobile

Very nice location, near to two shopping mall and all the interesting tourist places. Jonker Walk is also near so we could walk and enjoy the place. In the restaurant we enjoy delicious international standard of meals.

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Helpful?
Thank Alicia C
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Alicia C, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, we definitely will take all comments seriously in order to improve our level of services to all guest,...

Reviewed 22 February 2017 via mobile

The room is very spacious with a great view of the ocean and the pool. We enjoy the show in the night with a good drinks in the bar. The bed was very comfortable and the room is very quiet. The shower was clean and safe.

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Helpful?
Thank Rodrigo P
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Rodrigo P, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, it is our standard to accord a friendly and comfortable hospitality to all guests to ensure they check-in...

Kuala Lumpur, Malaysia
Reviewed 22 February 2017

Spacious room, clean surroundings. Comfortable stay. The door card works well once it is activated. The food is prepared by experienced chefs and very tasty indeed. There is ample parking space. The trishaw outside the entrance of the loby makes for great photographs to preserve our fond memories of Melaka.

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Helpful?
1Thank Vivian G
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Vivian G, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, it is our standard to accord a friendly and comfortable hospitality to all guests to ensure they check-in...

Singapore
Reviewed 1 February 2017

I booked this 'hotel' (more like a 2 rooms apartment) because of the location and usually I would read reviews before booking but this time round I didn't as I don't remember my friends complained when they stayed here some years back. It was a mistake. Our check-in was smooth and we were welcomed warmly by the staff at the...

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Helpful?
Thank May-Tong
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear May-Tong, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest assure...

Reviewed 30 January 2017 via mobile

Hotel is already 21 years old and has not been maintained! There is some smell in the room..found some ants too! The tiles and aircon are broken and mouldy! The location is quite centralise ..opposite are shopping malls eg mahkota mall, H&F etc

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1Thank beauty2128
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear beauty2128, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with Department Heads on the...

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Dolphin Pool (32)
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Hibiscus Pool (25)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more   less 

Additional Information about Mahkota Hotel Melaka

Address: No. 16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $45 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mahkota Hotel Melaka 3.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Melaka Mahkota Hotel
Hotel Style:
#12 Spa Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Mahkota Hotel Melaka staff and other travellers.
3 questions
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6 months ago

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Questions? Get answers from Mahkota Hotel Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For the price do not expect 4 or 5 star comfort .”
 of 5 bubbles RichardTee, 24 Mar 2017 | Read review
“Nothing to view”
 of 5 bubbles Maiden0422, 19 Mar 2017 | Read review
“Busy during weekends so you will have to book early.”
 of 5 bubbles 101viviang, 22 Feb 2017 | Read review
“Deluxe room is a better bet if you have to stay here”
  • kitchen
 of 5 bubbles May-Tong, 1 Feb 2017 | Read review
“Average lah.”
 of 5 bubbles tabraham2016, 6 Jan 2017 | Read review
5 of 5