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Wana Riverside Hotel

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252 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Reviewed 16 February 2016 via mobile

Rooms are comfortable and river view nice during night but will never stay here again due to their super rude staff. No customer service skills at all. I am from hotel industry also but their ignorant behaviour is unacceptable. There are better options nearby please stay away from this hotel unless u are truly desperate.

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2Thank Su D
Kuala Lumpur, Malaysia
Reviewed 12 February 2016 via mobile

This place is indicative of bad service everywhere in Malaysia but worse. I have stayed in hotels where large groups have checked in before but these people were poorly organized and displayed no sense of customer service whatsoever. After the large group had checked in, there were only 4 people ahead of me. I have never waited so long to...

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1Thank Miguel C
Reviewed 10 February 2016

My wife and myself spend 2 perfect days @the Riverside hotel in March 2016. It's a 2-3 star hotel with few amenities. The rooms are average not thoroughly cleaned. The employees are not ready to help. But Its a good place to chill out. We used the days to discover Malacca and its rich heritage. The river cruise is fantastic...

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Thank Pravin B
Kuala Lumpur, Malaysia
Reviewed 27 January 2016

Food an room.was good and comfortable. Location also ok for guests peefer to walk. The shore and melaka cruise river stop nearby walking distance. In house service on arrival and check in was unsatisfactory. I rely so much on my booking online until the day I check in, there was no booking made and aftet 1hour waiting from.expedia to reply...

Review collected in partnership with Easytobook.com
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Thank nurashikinz
Kuala Lumpur, Malaysia
Reviewed 26 January 2016

This hotel requires a refit, including the staff who are lethargic to say the least. The rooms are a fair size and the river view is fine but the ambiance is of the roon and the hotel in general is as dull as dishwater. The bed linen was clean but the bathroom towels were not fully laundered and had to...

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1Thank jaceythomas
Reviewed 17 January 2016 via mobile

Booked a room with king bed but was given a 2 single beds when asked for one with the river view (there weren't much to). The one my other half got had bed bugs. The phone worked once when we asked about the free WiFi, then I believe they disabled it thinking we're one of those who calls in for...

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Thank Angel O
Singapore, Singapore
Reviewed 4 January 2016

This hotel is located at the side of Melaka River in the middle of city. The hotel is 40-45 Minuets away from KL-JB highway. Hotel provides free parking to travelers however on own risk. The staff was courteous and helpful, they also helped us on various attractions in Melaka. The rooms were spacious, designed in older architect. The view from...

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1Thank Vipin V
Kuala Lumpur, Malaysia
Reviewed 30 December 2015

We have a wonderful 3 days 2 night stay with excellent service and wonderful staff and good buffet breakfast. Room was good with very good bed, amenities plus good selection of TV channels. Nice hotel, indeed. I will be back there again.

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1Thank Jefferi P
Malaysia
Reviewed 29 December 2015 via mobile

stays here 3days 2nights.. the room was nice and for a cheap price. they even include breakfast.. only thing was frontdesk should more hospitable. more variety of food too for travellers but anyway their food is quite good.. and the location is perfect.. nearby the shore shopping center so its be more nicer..

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1Thank Myrell Ann D
Kuala Lumpur, Malaysia
Reviewed 28 December 2015

This Hotel had a great location with excellent views of the river and town. Unfortunately, we had to wait 1hour 15mins to check into our rooms. The front desk staff were not friendly and did not give us an explanation for the delay. The rooms were spacious but not very clean. The sheets were were clearly old and horribly stained....

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Thank bruce1234889

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
Official Description (provided by the hotel)
The Wana Riverside Hotel is centrally located by the Melaka River in the heart of the UNESCO World Heritage Site, a title bestowed in July 2008. Rich in history, culture and diverse cuisine, Melaka which dates back to the 1400's, is a melting pot of Malay, Chinese, Indian and European influences that reflects the essence of modern Malaysia. Melaka is truly unique in what it has to offer and whether it is for business or pleasure, the Wana Riverside Hotel is central to an enjoyable stay. ... more   less 

Additional Information about Wana Riverside Hotel

Address: No. 2 Jalan Munshi Abdullah, Melaka 75100, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $26 - $42 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wana Riverside Hotel 3*
Number of rooms: 170
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Questions & Answers

Here's what travellers have asked, with answers from Wana Riverside Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose river view room with high floor.”
 of 5 bubbles zuama2016, 13 Jan 2017 | Read review
“6th floor, great view, no noise, and close to the lift”
 of 5 bubbles marieonyx, 24 Oct 2016 | Read review
“River view”
 of 5 bubbles LindaB413, 14 Apr 2016 | Read review
“- river view is better”
 of 5 bubbles intanc2016, 1 Mar 2016 | Read review
“Inspect the bed and pillows and chair for bed bugs first!”
 of 5 bubbles palani47, 23 Feb 2016 | Read review
5 of 5