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Comfort Inn & Suites

ComfortInnUSD 86*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 86*
USD 86*
USD 86*
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Comfort Inn & Suites
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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Buffalo, MO
Reviewed 13 July 2015 via mobile

We stayed here in June 2015. The room was really outdated and dirty. I didn't want to walk barefoot in the room! The breakfast was fair. The check in process was slow. They did have a nice pool and the kids had fun playing. We Won't go here again if ever I the area.

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Helpful?
Thank Angel D
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Angel D, We truly apologize you did not have a 5-star stay during your last visit in June 2015. It is not common for guests to experience a dirty room and unsatisfactory breakfast. We are however happy to know that your kids enjoyed the pool. Thank you for your review. This helps us to know the areas we need...

Metro Manila, Philippines
Reviewed 27 March 2015

Great Value for Money. A large room for about $125 not bad at all. The breakfast buffet was more extensive than most of the other hotels of the same price that we stayed in during our travel from Birmingham to Lexington. It also had a good lobby/ante room where you can sit down and receive guests. All in All, would...

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Helpful?
Thank TravelingSabungero
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear TravelingSabungero, Thank you for including the Holiday Inn Express Jasper, AL in your travel plans. We are glad to know that you were pleased with the room and breakfast. If you and your friends are travelling through this way again, just give us a call at 205-302-6400 and we will do our best to have another Suite ready and...

Saint Louis, Missouri
Reviewed 26 March 2015

Not too many choices in this area so the hotel was busy, but it's a below average Holiday Inn Express. The bed was uncomfortably hard (and I like a firm bed). The toilet seat was so loose that it wobbled unsafely. I did notify the front desk, but housekeeping should be aware of this since they should clean the toilet...

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Helpful?
1Thank not-ur-bag
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear not-ur-bag, Thank you so much for choosing the Jasper, AL Holiday Inn Express & Suites. We sincerely regret that you did not experience our high standard during your last visit. Our goal to please every guest. We understand that sometimes we miss the mark, but would love another opportunity to put a smile on your face. If you are...

Sallisaw, Oklahoma
Reviewed 19 February 2015 via mobile

Room was nothing special. Clean and well stocked. One of the beds was very saggy. Breakfast was fantastic. Check in clerk indifferent, breakfast clerk great. Really liked being able to step out of the room and be right at the open space breakfast area.

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Helpful?
Thank Betsy R
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Betsy R, Thank you for your honest review. We apologize that your last visit with us was not superior. We take guest feedback seriously and will explore the unsatisfactory items you mentioned. Thank you for choosing our hotel and we hope to make your next stay with us more enjoyable. Looking forward to your next visit, Monique

Winneconne
Reviewed 15 February 2015

Walked into a very big and nice room. Took a great shower and went to watch some TV because we stopped earlier that night then we usually do. The TV did not work so we got moved to a different room. This room was smaller and not as nice. TV did work. Had a nice night sleep and a good...

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Helpful?
Thank Andrea M
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Andrea M, Thank you for your review and for choosing our hotel. We're glad that you tremendously enjoyed your first room, but apologize that the second room was not as nice. Although we strive for consistency, it is sometimes not achieved. Please choose our hotel again when you're traveling through this area. Remind us of this visit, and we...

Sellersburg, Indiana
Reviewed 25 January 2015 via mobile

Nice hotel but not good food or housekeeping for the price you have to pay. This hotel is kind of in the middle of nowhere. The housekeeper forgot to make our beds up. The hot food was NOT GOOD at all. We have stayed at many brands and the other cheaper brands had much better food. Staff is very friendly.

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Helpful?
Thank MoneyMan70
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear MoneyMan70, Thank you for your review. It is our goal to do our best to create a Great Hotel Guests Love. We did not accomplish this during your last visit. You expressed that our staff was friendly and the room was nice and clean. Your concerns about the price, location, and food are just as valid. Please know that...

Barling, Arkansas
Reviewed 3 December 2014

We were traveling cross country and just needed a comfy, clean place for the night. We were greeted by a helpful desk clerk and a sweet little fire in the fire place. The room was clean and comfortable if a bit older looking.

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Helpful?
Thank piggyvkc
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear piggyvkc, Thank you for your review of our hotel. Cross country trips can be exhausting. We are so glad you found the Jasper, AL Holiday Inn Express & Suites to be comfortable and clean. On your next voyage, we hope that you find your way to us again. Monique Guest Service Representative

Reviewed 8 November 2014

The Holiday Inn Express in Jasper is a friendly place to visit after a long drive. The facilities are slightly dated but spotless clean. Monique at the front desk should be hired to manage the customer service end of HI - network wide - she is exemplary in every way possible starting by offering a smile, an honest desire to...

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Helpful?
Thank Kbysb
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Kbysb, Thank you so much for the review. It means so much to us that you and your friends had a fantastic visit with us. Our building is a little older, but thanks for noticing how hard our housekeepers work to still provide a sparkling clean room. The entire staff is devoted to making your stay as pleasant as...

Reviewed 13 October 2014 via mobile

First off, the reservation system booked me for a day ahead. Then the front desk attendant was very rude about it. When I expressed that I understood, but that I still needed a room for the night, instead of helping me get a room she went to her paper work from the night before to "prove" her point. It was...

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Helpful?
Thank Catrina S
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Catrina S, We are so very sorry that you did not have a great stay with the Holiday Inn Express & Suites in Jasper, AL. There is no excuse for poor customer service and there are other hotels in the area you passed but you chose us. The Front Desk Clerk who checked your family in has been spoken...

Yigo, Mariana Islands
Reviewed 31 August 2014 via mobile

Driving through on 22 stopped here for the night. Very courteous staff and quick check-in. We were hauling an 18' trailer and we're accommodating with parking it as well. Finally, the breakfast is a good one from pancakes, to oatmeal, hot cinnamon rolls, eggs, sausage (turkey too), biscuits and gravy and all the other continental breakfast items. Easily worth $10-15...

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Helpful?
Thank Jennifer A
HIE-Jasper, Guest Service Representative at Comfort Inn & Suites, responded to this review

Dear Jennifer A, Thank you for your comments about our friendly staff, parking, and breakfast. We do all we can to make certain our guests are safe and comfortable. It's tricky getting an 18' trailer in our parking lot, but you proved that it can be done! We're glad you enjoyed your stay, and look forward to seeing you again...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Inn & Suites

Address: 202 Oakhill Rd, Jasper, AL 35504-7468 (Formerly Holiday Inn Express Jasper)
Region: United States > Alabama > Jasper
Price Range: $103 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 64
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Also Known As:
Holiday Inn Express Jasper Hotel Jasper
Holiday Inn Jasper
Jasper Holiday Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the floors in the bathroom first.”
siczlo, 5 Oct 2016 | Read review
“Get the big suites at only $125. Was good for the 6 of us”
  • Room for the night
TravelingSabungero, 26 Mar 2015 | Read review
“Avoid rooms near the breakfast area and lobby if you sleep late - otherwise, all rooms are good.”
Kbysb, 7 Nov 2014 | Read review
“The suites on the first floor are very convenient with children. The pool is right down the hallway and the breakfast area never gets too loud.”
r_l_spiller, 11 Aug 2014 | Read review
“If you stay near the end of the hall, you'll have the stairwell door closing to contend wity.”
TravelPansy, 24 Mar 2013 | Read review
5 of 5
ComfortInn
USD 86* /night
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Prices are for 1 room, 2 adults
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