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Holiday Inn Express Hotel and Suites

144 reviews
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Traveller (10)
Room & Suite (17)
Dining (3)
Overview
  • Excellent21%
  • Very good35%
  • Average24%
  • Poor11%
  • Terrible9%
Travellers talk about
“cinnamon rolls”(9 reviews)
“english muffins”(3 reviews)
“room was clean”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
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Offers from Holiday Inn Express Hotel and Suites
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Reviews (144)Write a Review
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LanguageEnglish
31
48
35
16
13
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All reviewscinnamon rollsenglish muffinsroom was cleanbirmingham airportlarge bathroomcoffee makeryogurtthe breakfast areawould stay here againthe entire staffstaying at this hotelfirst floorbreakfast was excellentthree nightsstaff was very friendly and helpfulwater pressurebusiness center
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11 - 15 of 143 reviews
Reviewed 17 September 2017

I held a meeting in this hotel last week. The company I train for sends explicit set up instructions, with pictures. I was told they put the items in the room, but it was up to me to set the room because every trainer wanted...More

Thank Jewelry_Lover1952
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and SuitesResponded 2 October 2017

Hi Lover1952, Thanks for choosing us for your business needs. I am sorry to hear about your disappointment with the meeting room set-up. This will be communicated with hotel management internally to avoid any misunderstanding in the future. We are committed to being better and...More

Reviewed 18 August 2017 via mobile

Negative: My trip started with checking into a room that almost knocked me off of my feet when I opened the door. The smell of mildew was overwhelming. I stayed in the room for maybe 3 minutes and went down to front desk. I asked...More

Thank Chris D
Response from Randy S, Front Office Manager at Holiday Inn Express Hotel and SuitesResponded 19 August 2017

Thank you so much for your comments. I do apologize for your less than perfect experience. We are currently undergoing renovations and I would love to host you in one of our newly renovated rooms the next time you are in the area. Please contact...More

Reviewed 25 July 2017

This was a travel stop, and while the hotel is currently being updated, the room was old and dated. The bathroom was dingy, and while clean, did not look clean because of mildew stains on the tiles, etc. We were upgraded to a "suite", but...More

Thank Kendra C
Response from Randy S, Manager at Holiday Inn Express Hotel and SuitesResponded 27 July 2017

Thank you for your comments. We take all reviews seriously and want to let you know we are renovating our rooms which includes almost rebuilding the bathrooms. Please let me know the next time you are in the area and I will make sure to...More

Reviewed 24 June 2017

This Holiday Inn Express was a little dissappointing. The drain in the shower did not operate properly so it filled with over 6" of water. I told the desk when I checked out, but certaining housekeeping should have reported the issue as I'm sure the...More

Thank ChurchHillVA
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and SuitesResponded 8 July 2017

Hi ChurchHillVA, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the inadequate condition of the bathroom and the smoking smell in the breakfast area. I...More

Reviewed 14 June 2017

I stayed at the Holiday Inn Express in Irondale, AL from February 15-20, 2017. Had to change rooms due to insect bites at this hotel after I alerted the front desk of the matter. She also stated she would file an incident report. Did not...More

Thank Baron D
Response from Randy S, Manager at Holiday Inn Express Hotel and SuitesResponded 14 June 2017

Mr Baron, I am so sorry the insurance company has not been in contact with you. Unfortunately all I can tell you is what happened on our end. We called our pest control company immediately and had them check the room. They reported no insect...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Babysitting
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 93 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 93 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (17)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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carlota132
9 November 2014|
AnswerShow all 4 answers
Response from Bultaco827 | Reviewed this property |
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was... More
0
Votes
Chris H
9 September 2014|
AnswerShow all 5 answers
Response from Sandra H | Reviewed this property |
I like to contact the hotel itself in advance to find out if these are available so that I will not be disappointed when I arrive.
0
Votes
Room Tips
"Check your room before accepting"
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"Don't choose room 203, in case they haven't fixed the TV remote. Better to stay on first floor so you..."
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"Highest floor less noise"
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"easy on/off I20"
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