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Holiday Inn Express Hotel and Suites Birmingham East

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Traveller (10)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent21%
  • Very good36%
  • Average23%
  • Poor11%
  • Terrible9%
Travellers talk about
“cinnamon rolls”(9 reviews)
“bagels”(6 reviews)
“room was clean”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel and Suites Birmingham East
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Offers from Holiday Inn Express Hotel and Suites Birmingham East
Special Offer: Book Direct and Save
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Reviews (142)
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34
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LanguageEnglish
31
46
34
17
13
Show reviews that mention
All reviewscinnamon rollsbagelsroom was cleanlarge bathroombirmingham airportwould stay here againthe entire stafffirst floorthe breakfast areabreakfast was excellentstaff was very friendly and helpfulwater pressurefresh fruitsouthern hospitalitygreat roomdeskdriveway
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1 - 5 of 141 reviews
Reviewed 4 March 2018 via mobile

Stayed here with Team for youth soccer tournament. Hotel is convenient to fields BUT that’s not always a good thing. Hotel overall is in need of some updating. Cabinet with fridge on room was broken. Shower head about to fall off. AC unit ... well...More

Thank KAC2911
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 14 March 2018

I want to start by apologizing for your less than perfect experience! This is not our standard and I would love the opportunity to speak with you in person. Please feel free to call me at the hotel at your convenience. First of all I...More

Reviewed 13 January 2018 via mobile

The hotel not spotless but it was ok for a quick overnight stay. The staff was very friendly and helpful. I had a few issues with finding hairs in my room. That is a huge pet peeve of mine. Breakfast was good.More

Thank missionsmedic
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 30 March 2018

Somehow I missed this review back in January. I'm so sorry your room was not perfect. We would love to have you stay with us again to show this stay was an exception. We look forward to having you anytime! Please contact me at your...More

Reviewed 19 December 2017 via mobile

the room I had was a good distance away from the elevator and the vending machines yet there was a very loud mechanical noise that went on all night. Rooms on both sides. The rooms need a good cleaning. staff was great.More

Thank labtrainer1
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 14 January 2018

Hi labtrainer1, I am grateful to you for being one of our guests atHoliday Inn Express And Suites Birmingham Irondale (East), and getting out of your way to leave us your feedback. I understand that your stay was not a complete success because of the...More

Reviewed 16 December 2017 via mobile

This has to be the worst HIE I’ve ever stayed in. Outside looked great. Lobby looked great. Room was outdated. Needed some TLC. In the morning, the stairwell was full of trash bins blocking the fire escape!!! Not too happy my safety is not important...More

Thank Jamgrace
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 3 January 2018

Hi Jamgrace, Thanks for opting to stay with us and taking the time to share your comments. I am glad that you find our hotel exterior and lobby pleasing to the eyes. However, I regret to learn that the condition of the rooms and upkeep...More

Reviewed 26 November 2017 via mobile

The Inn is attractive from the outside. The lobby was pleasant. The front desk lady was accommodating. The TV remote &/or TV did not work. We were given another room. Both rooms smelled like a nursing home. The refrigerator made noise all night. I really...More

Thank Sue G
Response from Randy S, Manager at Holiday Inn Express Hotel and Suites Birmingham EastResponded 28 November 2017

Thank you for taking the time to share your comments. I apologize you had a less than perfect stay. I am sharing your comments with the owner and other managers and we will address all the issues you stated. As far as Breakfast, we serve...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Shuttle Bus Service
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 93 - USD 129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 93 - USD 129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (10)
Room & Suite (15)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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carlota132
9 November 2014|
AnswerShow all 4 answers
Response from Bultaco827 | Reviewed this property |
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was... More
0
Votes
Chris H
9 September 2014|
AnswerShow all 5 answers
Response from Sandra H | Reviewed this property |
I like to contact the hotel itself in advance to find out if these are available so that I will not be disappointed when I arrive.
0
Votes
Room Tips
"Check your room before accepting"
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"Don't choose room 203, in case they haven't fixed the TV remote. Better to stay on first floor so you..."
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"Highest floor less noise"
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"easy on/off I20"
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