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All reviewscinnamon rollsenglish muffinsroom was cleanbirmingham airportlarge bathroomcoffee makeryogurtthe breakfast areawould stay here againthe entire staffstaying at this hotelfirst floorbreakfast was excellentthree nightsstaff was very friendly and helpfulwater pressurebusiness center
The hotel not spotless but it was ok for a quick overnight stay. The staff was very friendly and helpful. I had a few issues with finding hairs in my room. That is a huge pet peeve of mine. Breakfast was good.
We stayed over at the Irondale Holiday Inn Express for 3 nights as we traveled back from Florida. We were only booked for 2 but with TERRIBLE impending weather we asked Randy, the asst manager if we could lay over in our room an additional...More
1 Thank Flanlgirl
Response from Tariq S, General Manager at Holiday Inn Express Hotel and SuitesResponded 9 March 2017
Thank you verymuch for the feedback. I have shared your comments with Randy and all the other staff members. Thay are very pleased and thankful for encouraging comments.
the room I had was a good distance away from the elevator and the vending machines yet there was a very loud mechanical noise that went on all night. Rooms on both sides.
The rooms need a good cleaning. staff was great.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and SuitesResponded 14 January 2018
I am grateful to you for being one of our guests atHoliday Inn Express And Suites Birmingham Irondale (East), and getting out of your way to leave us your feedback. I understand that your stay was not a complete success because of the...More
This has to be the worst HIE I’ve ever stayed in.
Outside looked great. Lobby looked great.
Room was outdated. Needed some TLC.
In the morning, the stairwell was full of trash bins blocking the fire escape!!! Not too happy my safety is not important...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and SuitesResponded 3 January 2018
Thanks for opting to stay with us and taking the time to share your comments. I am glad that you find our hotel exterior and lobby pleasing to the eyes. However, I regret to learn that the condition of the rooms and upkeep...More
The Inn is attractive from the outside. The lobby was pleasant. The front desk lady was accommodating.
The TV remote &/or TV did not work. We were given another room. Both rooms smelled like a nursing home. The refrigerator made noise all night.
Thank Sue G
Response from Randy S, Manager at Holiday Inn Express Hotel and SuitesResponded 28 November 2017
Thank you for taking the time to share your comments. I apologize you had a less than perfect stay. I am sharing your comments with the owner and other managers and we will address all the issues you stated. As far as Breakfast, we serve...More
Response from Bultaco827 | Reviewed this property |
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was... More
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was "okay" and inexpensive. The people were very nice.
If you feel like traveling a couple of miles you will find a Waffle House, Pizza Hut and a few other places. Even a Walmart if you want to get a few things for the fridge. There is also a BBQ place. Pretty busy and pretty good.