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Holiday Inn Express Hotel and Suites

144 reviews
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Traveller (10)
Room & Suite (17)
Dining (3)
Overview
  • Excellent21%
  • Very good35%
  • Average24%
  • Poor11%
  • Terrible9%
Travellers talk about
“cinnamon rolls”(9 reviews)
“english muffins”(3 reviews)
“room was clean”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
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Offers from Holiday Inn Express Hotel and Suites
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)Write a Review
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Traveller rating
31
48
35
16
13
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Time of year
LanguageEnglish
31
48
35
16
13
Show reviews that mention
All reviewscinnamon rollsenglish muffinsroom was cleanbirmingham airportlarge bathroomcoffee makeryogurtthe breakfast areawould stay here againthe entire staffstaying at this hotelfirst floorbreakfast was excellentthree nightsstaff was very friendly and helpfulwater pressurebusiness center
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1 - 5 of 143 reviews
Reviewed 13 January 2018 via mobile

The hotel not spotless but it was ok for a quick overnight stay. The staff was very friendly and helpful. I had a few issues with finding hairs in my room. That is a huge pet peeve of mine. Breakfast was good.

Thank missionsmedic
Hotel's Favourite
Reviewed 4 March 2017

We stayed over at the Irondale Holiday Inn Express for 3 nights as we traveled back from Florida. We were only booked for 2 but with TERRIBLE impending weather we asked Randy, the asst manager if we could lay over in our room an additional...More

1  Thank Flanlgirl
Response from Tariq S, General Manager at Holiday Inn Express Hotel and SuitesResponded 9 March 2017

Thank you verymuch for the feedback. I have shared your comments with Randy and all the other staff members. Thay are very pleased and thankful for encouraging comments.

Reviewed 19 December 2017 via mobile

the room I had was a good distance away from the elevator and the vending machines yet there was a very loud mechanical noise that went on all night. Rooms on both sides. The rooms need a good cleaning. staff was great.More

Thank labtrainer1
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and SuitesResponded 14 January 2018

Hi labtrainer1, I am grateful to you for being one of our guests atHoliday Inn Express And Suites Birmingham Irondale (East), and getting out of your way to leave us your feedback. I understand that your stay was not a complete success because of the...More

Reviewed 16 December 2017 via mobile

This has to be the worst HIE I’ve ever stayed in. Outside looked great. Lobby looked great. Room was outdated. Needed some TLC. In the morning, the stairwell was full of trash bins blocking the fire escape!!! Not too happy my safety is not important...More

Thank Jamgrace
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel and SuitesResponded 3 January 2018

Hi Jamgrace, Thanks for opting to stay with us and taking the time to share your comments. I am glad that you find our hotel exterior and lobby pleasing to the eyes. However, I regret to learn that the condition of the rooms and upkeep...More

Reviewed 26 November 2017 via mobile

The Inn is attractive from the outside. The lobby was pleasant. The front desk lady was accommodating. The TV remote &/or TV did not work. We were given another room. Both rooms smelled like a nursing home. The refrigerator made noise all night. I really...More

Thank Sue G
Response from Randy S, Manager at Holiday Inn Express Hotel and SuitesResponded 28 November 2017

Thank you for taking the time to share your comments. I apologize you had a less than perfect stay. I am sharing your comments with the owner and other managers and we will address all the issues you stated. As far as Breakfast, we serve...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Babysitting
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 93 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 93 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (10)
Room & Suite (17)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
carlota132
9 November 2014|
AnswerShow all 4 answers
Response from Bultaco827 | Reviewed this property |
Plenty of restaurants. Across the street/intersection and up the hill you will see something that looks like an amusement area. There are a couple of places to eat there. I ate at a small family operated pizza joint. It was... More
0
Votes
Chris H
9 September 2014|
AnswerShow all 5 answers
Response from Sandra H | Reviewed this property |
I like to contact the hotel itself in advance to find out if these are available so that I will not be disappointed when I arrive.
0
Votes
Room Tips
"Check your room before accepting"
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"Don't choose room 203, in case they haven't fixed the TV remote. Better to stay on first floor so you..."
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"Highest floor less noise"
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"easy on/off I20"
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