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Holiday Inn Express Hotel & Suites Huntsville-University Drive

04/06/2017 05/06/2017
1 room 2 adults 0 children
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58 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Reviewed 7 September 2016

Hotel was A++++. Very clean, awesome staff, food area very well cleaned & well stocked. Wanted for nothing!! Ask for early check in, received it with no problems. Would not stay anywhere else!! Even if you have to drive out of your way to get here....Do It! It is definitely worth the time/effort.

Thank MommaHAY
Pineland, Texas
Reviewed 14 August 2015

Stayed here for only one night. But it was close to all shopping dining. Access to highway a little confusing at first. Clean rooms staff were very attentive and helpful. Restaurant inside if you don't want to leave. Nice pool.

Thank Mary W
Reviewed 12 July 2014 via mobile

If I could post a review with a negative 5 I would. My friend and I tried to eat lunch at the restaurant. The fish was not cooked all the way. I brought it to the attention of the manager(if I'm not mistaken he said he was running the Restaurant and the hotel) His response was, " I disagree with...

Thank eulandas2014
Reviewed 28 June 2014 via mobile

After selecting a room with two beds online, it registered as a king. My husband called to explain mix up and the woman he spoke over the phone stated we would have a room with two beds upon our arrival. We drove from Lafayette, LA on a trip that would normally take 4 hours took 6 hours due to horrible...

Thank April M
Huddersfield, United Kingdom
Reviewed 14 April 2014

I stayed for two nights at the weekend and was upgraded to a suite as a platinum member and whow what a brilliant room, two bathrooms, two TV's nice kitchenette and lounge area, everything I needed for a great stay. I was greeted by Michael on the front desk who got me booked in early and sorted all my needs....

Thank Yorkie1948
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Yorkie1948, Thank you so much for your outstanding review and 5 star rating! As an IHG Rewards Platinum member you are one of our most valued guests and we appreciate your accolades. I will share your comments with all the staff and have congratulated Michael on a job well done. We thank you for choosing our hotel for your...

Buffalo, New York
Reviewed 28 March 2014 via mobile

I barely noticed the "older" and "outdated" building that previous reviewers mentioned. What I found was a clean comfortable room (did miss a fridge and microwave), great breakfast, yummy cookies and free cocktails. All of this was great but the best was the friendly helpful staff. The front desk staff greeted me with a smile and a "how can I...

Thank Cheryl8675309
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Cheryl8675309, Thank you so much for your outstanding review! Our staff takes great pride in providing true Southern Hospitality and we are so glad to hear how much you enjoyed staying with us. We truly appreciate your gracious comments regarding our staff. I will be sure to share your accolades with everyone and congratulate Eddie for a job well...

Reviewed 27 March 2014

We stayed here because it was only 3 - 3 1/2 miles to the Von Braun Center where my granddaughter was competing in gymnastics. Even though it an older property, the rooms were Ok, no refrigerator or microwave, but adequate as we were checking out early since my granddaughter had to be at the Center by 7:30. We were in...

Thank Shelbycruiser
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Shelbycruiser, Thank you so much for your review! We appreciate your kind remarks regarding our hotel and staff. We are pleased to hear how much you enjoyed your stay. I will be sure to share your remarks with all the staff and congratulate our maintenance staff. It is always a pleasure to hear positive feedback We thank you for...

Richmond, United States
Reviewed 25 March 2014 via mobile

This place needs to be demolished and rebuilt or simply rebranded as a motel 8. I couldn't use the internet because it was so slow. Called the front desk twice to complain and they told me they would reset the router. Either this didn't fix it or they never actually did it. The place is just drab- popcorn ceilings, cracking...

Thank William H
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear William H, We are so sorry to hear of your experience at our hotel. We apologize for the inconveniences you were caused due to the problems you encountered. Our team strives to provide every guest with an outstanding stay and we are disappointed when a guest has any thing less than a wonderful experience. We do appreciate your sharing...

Oakland, Tennessee
Reviewed 21 January 2014

We stayed (1) night, and was very glad it wasn't more. - Poor treatment of one staff by another staff member on check-in - Barking dog on our floor - HORRIBLE internet service- slow, erratic, and just all around bad. - The single most annoying HVAC unit ever made. Unit cut on and off ALL NIGHT LONG. Would stay on...

Thank jmaddox112974
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear jmaddox112974, Thank you for taking the time to write our property a review. We strive to provide the best possible service and experience and we like to hear from our guests on how we are doing. I am sorry to hear that you did not enjoy your stay and apologize for the inconvenience you were caused. We appreciate your...

charlotte, nc
Reviewed 23 October 2013

stayed there for business 1 night. my room was 316. i asked for no smoking room. when i arrived at the room, the hallway smell of cigarettes was unbearable. went back to the main desk and the explanation was :" this is because you are close to the edge of the smoking section...it ends at room 315"!!!! i felt like...

Thank flipclt
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear flipclt, Thank you for your feedback regarding your stay with us. I am disappointed to hear of the problems you encountered and I apologize for the service you received and the inconvenience you were caused. Our hotel staff strives to provide an atmosphere of friendly service and clean, comfortable accommodations. Unfortunately in your case we fell far short of...

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites is conveniently accessible to I-565, approximately 12 miles from the Hsv Intl Airport, two miles from downtown Huntsville. Hotel amenities include Express Start breakfast, free high-speed Internet access, comp airport transportation, free local calls, laundry/dry cleaning services, fitness room, free access to full service gym facility, free parking, business center, 61 cable channels with Showtime and pay-per-view. You are welcome to join us for our Manager's reception M-T 5-7 p.m. Guest rooms feature cable TVs, coffeemakers, hairdryers, complimentary wireless high-speed Internet access, irons and ironing boards, in-room movies, individual climate controls, two dual-line phones, voicemail and work desks with lamps. There are also 28 two-room suites available. Local attractions include the U. S. Space and Rocket Center, Hsv. Botanical Gardens, Constitution Hall Park, Kiwanis Metroplex, Early Works Museum, Hsv. Dragway. Partner in Excellence Award 2005. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Huntsville-University Drive

Address: 3810 University Dr NW, Huntsville, AL 35816-3142
Region: United States > Alabama > Huntsville
Price Range: $93 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Hotel & Suites Huntsville-University Drive 2*
Number of rooms: 146
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Also Known As:
Holiday Inn Express Hotel And Suites Hunstville-University Drive
Holiday Inn Huntsville
Huntsville Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Huntsville-University Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room in the back to avoid traffic noise on University Blvd.”
Shelbycruiser, 26 Mar 2014 | Read review
“Get a second floor room. First floor rooms look directly on to the parking lot and the curtains must stay closed for privacy, so there is no natural light available!”
crcmtt, 15 Apr 2013 | Read review
“Even numbered rooms in the 300 and 400 range face the pool. Smoking rooms are available upon request (usually in advance only). All other rooms will face parking areas.”
582LeeM, 10 Aug 2012 | Read review
“Rooms on south side are quieter. Corner suites are large and sunny.”
lucylocket9, 4 Apr 2012 | Read review
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