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Hampton Inn & Suites Birmingham-Hoover-Galleria

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Traveller (40)
Room & Suite (31)
Dining (11)
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Overview
  • Excellent61%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible4%
Travellers talk about
“great location”(46 reviews)
“jason's deli”(11 reviews)
“front desk”(47 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Birmingham-Hoover-Galleria
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Birmingham-Hoover-Galleria
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (484)
There are newer reviews for Hampton Inn & Suites Birmingham-Hoover-Galleria
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Traveller rating
286
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Show reviews that mention
All reviewsgreat locationjason's delifront deskgalleria mallnice hotelindoor poolroom was cleaneasy accessfamily reunionhot tubhotel is locatedabove averagemovie theatergreat place to staylobby areawould definitely stay here againshopping and dining
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41 - 45 of 481 reviews
Reviewed 7 October 2017

Only had a minor issue of not being checked in correctly which resulted in my complimentary internet not working at first. However, the front desk resolved the issue. Everything else about the my stay (food, room, amenities) was of excellent quality.

Review collected in partnership with Hampton
Thank marksO1128IY
Response from BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-GalleriaResponded 8 October 2017

Thank you for your feedback, I have shared your comments with the staff so we can make the necessary changes. We appreciate your staying with us and look forward to your next stay with us.

Reviewed 3 October 2017 via mobile

I am a diamond member of Hilton for a very good reason.... always excellent accommodations with excellent service. Well, although the service was excellent, this was either a smoking room or had been one in the past. Not pleasant and 3 nights to endure.

Thank kbcabc1
Response from BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-GalleriaResponded 4 October 2017

Thank you for your feedback, I have shared your comments with the staff so we can make the necessary changes. We appreciate your staying with us and look forward to your next stay with us.

Reviewed 25 September 2017 via mobile

We stopped here on our way to the beach to break up the trip. We took a small overnight bag in and left the remaining luggage in the car (we have done this so many times). When we got to the car to leave the...More

Thank candsthomas
Response from BhamSalesdirector, General Manager at Hampton Inn & Suites Birmingham-Hoover-GalleriaResponded 26 September 2017

We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so...More

Reviewed 19 September 2017

Despite the hurricane travelers, the team pulled together to ensure all guests had an awesome stay! Check in & out was expedient especially with echecks & ability to pick your rm (Digital key would make the property complete)! Excellent staff & customer service.

Review collected in partnership with Hampton
Thank ProudUncle
Response from BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-GalleriaResponded 20 September 2017

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

Reviewed 11 September 2017

This Location is in the center of Hoover. The mall is directly across the street from the hotel. The staff was friendly and helpful. Breakfast was very good and coffe was hot! I would recommend this hotel.

Review collected in partnership with Hampton
Thank sr2182017
Response from BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-GalleriaResponded 12 September 2017

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 124 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Hoover
#3 Business Hotel in Hoover
#4 Romantic Hotel in Hoover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 124 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Hoover
#3 Business Hotel in Hoover
#4 Romantic Hotel in Hoover
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (31)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Christie T
11 May 2017|
AnswerShow all 2 answers
Response from BhamSalesdirector | Property representative |
yes we do have rooms on the 4th floor
0
Votes
Room Tips
"This Hotel is on hill ALL of the parking is one side. No real chance to park at the ends either."
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"Top floor best for quiet and privacy; didn't have to wait for the elevator."
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"As for a room on the court side, odd room numbers"
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"Ask for a room facing the parking lot. Quiet."
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