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Courtyard Birmingham Homewood

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Courtyard Birmingham Homewood
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Athens, Georgia
Reviewed 3 weeks ago

We will never stay here again. It's a shame their service isn't better because the location is convenient to Samford. Have stayed here at least a half dozen times. charged rooms to wrong card and refuse to fix it, having to dispute with credit card company. How ridiculous is that? Mother-in-law is a Marriot Elite Member, not a good way...

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Helpful?
Thank Noah H
Dan A, General Manager at Courtyard Birmingham Homewood, responded to this review

Good Afternoon Noah H! Thank you so much for your feedback on your recent stay at the COurtyard Homewood. We highly value all of our Marriott Rewards members and I would love to resolve any issues you may have had while with us. If you are able to contact me at (205) 879-0400 I would be more than happy to...

Chattanooga, Tennessee
Reviewed 13 December 2016

Really enjoyed this stay at the Courtyard. Close to Samford, so it is the choice spot for visiting campus/students. We found the hotel very quiet, very peaceful and clean in every detail. Our early check-in and early check-out were handled well and the room was ready at the exact time we needed it. Olivia did both and was quite professional...

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Thank JasonGoes
Iowa City, Iowa
Reviewed 10 December 2016

This was our second stay at the Courtyard this year. We chose the courtyard as it is very close to our daughters house. On this trip we had a 2 room suite which was a very nice size and accommodates us well as my wife and I have very different sleep habits. The rooms are a bit dated, but are...

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Helpful?
Thank as3dgfad6
Tupelo
Reviewed 1 October 2016 via mobile

Nice, updated attractive lobby. Helpful staff. After checking in, the desk agent told me to take a right, then a left for the elevator. I walked about halfway down a LONG hallway and saw no elevator, so I returned to the front desk. I was then told to walk to the END of the long hall, then turn right. The...

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Thank John T
Augusta, Georgia, United States
Reviewed 9 September 2016

This is a nice hotel. Meets the Courtyard standard. It is in the process of being remodeled so it will only get better. We ate at the Bistro and the food was good and the staff was nice. The bathrooms could use an update- looks like it is original to the hotel.

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Thank Russell W
Washington DC, District of Columbia
Reviewed 5 September 2016 via mobile

This is the second time we stayed here (close to where friends of ours live). The bistro and entry has been modernized but the rooms are dated with popcorn ceilings. Everything is clean and we have no complaints about timeliness or quality of maid service. The bistro staff are amazing and can give you great advice in terms of activities...

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Helpful?
Thank Kristina_Olanders
Jack S, Manager at Courtyard Birmingham Homewood, responded to this review

Greetings Kristina_Olanders! Thank you for sharing your experience at the Courtyard Birmingham Homewood! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you...

Reviewed 24 July 2016 via mobile

I stay in Courtyards all the time and this was just okay. Insanely long walk to elevator and this wasn't as up to date as most of the courtyards are. Carpet in room was stained and sheets weren't fully put on the bed. As soon as you get in the bed, the sheets came off the sides.

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Helpful?
Thank LauraM0177
Jack S, Manager at Courtyard Birmingham Homewood, responded to this review

Greetings Laura2001, Thank you for your feedback about your recent stay with us! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations....

Covington, Louisiana
Reviewed 19 July 2016 via mobile

As great as the Courtyard in Charlotte was, this one is awful! The hotel smells like mold, the towels smell, the bath soap bar had turned. There were dirty glasses and water in the ice bucket. The bed was comfortable but the hotel is either poorly managed or in desperate need of cash to fix their issues. The Bistro concept...

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1Thank cajunsx2
Jack S, Manager at Courtyard Birmingham Homewood, responded to this review

Greetings Cajunsx2, Thank you for taking the time to share your recent experience at the Courtyard Birmingham Homewood with us. As the cleanliness and upkeep of our hotel are key priorities, I am very sorry that our hotel fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping and engineering team in an...

Broadview Heights, Ohio
Reviewed 8 July 2016

We stayed at the hotel for a figure skating competition. The staff went out of their way to try to accommodate any requests that we had. The rooms were clean and updated. The pool area was very pretty and had lemonade for guests. The girls had a great time at the pool.

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Thank ChristineEBoyce
Cleveland, Ohio
Reviewed 6 July 2016 via mobile

The hotel was clean, modern, and comfortable. The staff was friendly and helpful. Our room was well lit, had a nice work space and plenty of outlets. Breakfast was decent. We didn't get to use the pool during our stay but it looked well kept too. The hotel courtyard was very inviting and offered plenty of comfortable seating. Starbucks in...

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Thank IceprincessMommy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Birmingham Homewood

Address: 500 Shades Creek Pkwy, Homewood, AL 35209-4418
Region: United States > Alabama > Homewood
Price Range: $150 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Birmingham Homewood 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Courtyard By Marriott Birmingham Homewood Hotel Homewood
Courtyard Homewood
Homewood Courtyard
Homewood Marriott
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Questions & Answers

Questions? Get answers from Courtyard Birmingham Homewood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose a second floor room for easy stair access and quiet.”
 of 5 bubbles JasonGoes, 12 Dec 2016 | Read review
“We like the courtyard access the inside rooms offer. We also liked having the 2 room suite.”
 of 5 bubbles as3dgfad6, 10 Dec 2016 | Read review
“1st Floor Courtyard rooms the best. They have patios that face the pool and are very quiet.”
 of 5 bubbles 179PeterA, 5 May 2016 | Read review
“If you are a woman traveling alone, ask for an inner facing room as exterior rooms have sliding doors to the outside.”
 of 5 bubbles lovewine, 1 Oct 2015 | Read review
“1st floor may be the best. Elevators to higher floors are not conveniently located near check -in”
 of 5 bubbles BRIANK575, 22 Aug 2015 | Read review
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