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Phoenix All Suites Hotel West

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457 Reviews from our TripAdvisor Community

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Showing 457: English reviews
New Orleans, Louisiana
Reviewed 11 October 2016

Nice property on the beach for the price which offered a short term rental for one person in town on business. Was able to book at last minute. Awesome beach views from balcony, clean, great parking, food nearby, pool, beach--what more can you ask for?!

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Helpful?
Thank lynnem354
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thanks so much for the 5 stars! We are happy you enjoyed your stay and we look forward to your next visit! - Brett/Robinson Social Team

FLORENCE
Reviewed 11 October 2016

I absolutely loved staying here! Our suite was very clean and spacious! The view was outstanding from balcony! Their is a great bar/restaurant next door so you do not have to drive to enjoy a drink or a good meal. Their is also sandwich/ice cream shop and package store across street! The staff was wonderful. I would definitely stay here...

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Helpful?
Thank 86hollyp
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Wow! Thanks for the 5 stars! We love hearing you enjoyed your stay and the close proximity to local restaurants and store. We look forward to your next visit! - Brett/Robinson Social Team

Leesburg, Alabama
Reviewed 11 October 2016

Staff was very friendly and helpful. location was excellent to local restaurants and shopping. Parking was convenient. View of the beach was great from the room. Never used to pool but it looked nice. What I liked to most was easy access to beach, the least was the elevator was sometimes busy and had a wait time.

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Helpful?
Thank ronnyk456
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thanks so much for your feedback and we appreciate the 5 stars! We are happy to hear you enjoyed your stay and the beach access is one of our favorite features too. We look forward to welcoming you back again! - Brett/Robinson Social Team

Foley, Alabama
Reviewed 10 October 2016

The room was very nice and clean and the staff were very friendly and helpful. The only issue that I had, was someone tried to break into my Jeep while it was parked on the parking deck. We will definitely be back though. This is an exceptional value compared to some of the other rental properties around.

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Helpful?
Thank Devin C
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for the four stars and for taking the time to write a review on your stay. We look forward to seeing you again. -Brett/Robinson Social Team

Marion, Arkansas
Reviewed 10 October 2016

We so enjoyed our stay. The condo was the perfect size for three and we did not have to worry about a thing! The property was clean and the amenities were wonderful. The poll was very relaxing and the short walk to the beach was easy. We will be back!!

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Helpful?
Thank DEBRA N
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We are so happy you enjoyed your stay. We can't wait to see you again. -Brett/Robinson Social Team

Bartlett, Tennessee
Reviewed 10 October 2016

The facilities were fine, room clean and decent value for the price. The two things that will probably prevent me from staying here again were the policy of no smoking on the open air balcony. That seems silly. Also in the hot gulf coast sun why can there not be shade or umbrellas around the pool.

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Helpful?
Thank 105gregoryz
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel West, responded to this review

105gregoryz: We are happy to read that you enjoyed your stay here. Hopefully I can answer your two issues. Unfortunately, when guests smoke on the balcony and either keep the door open or open the door, the smoke will travel into the room. The inside room will then have the smokey smell which many guests do not like. Umbrellas by...

Dickson, Tennessee
Reviewed 10 October 2016

We enjoyed our stay at Phoenix All Suites Hotel West. Everything you need is provided, and the staff is very courteous. This is an older property, but very clean and conveniently located. We would stay here again.

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Helpful?
Thank Tianna H
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We appreciate you taking the time to write a review and are so happy you enjoyed the stay. We look forward to your return visit. -Brett/Robinson Social Team

Baker, United States
Reviewed 8 October 2016

The staff was friendly and helpful. The room we stayed in was good and everything worked. The property is aging but is maintained well. And the price is right. We used this facility for years and plan to continue to use it.

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Helpful?
Thank Terry L
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We are happy to hear that you all will continue to visit us! Thank you for taking the time to leave us a review about your most recent stay. We look forward to welcoming you all back again soon! - Brett/Robinson Social Team

Oxford
Reviewed 8 October 2016

All the staff were friendly and helpful. The cleaning lady Teresa did an excellent job cleaning the unit. Also the cleaning staff were available every day. Our stay was awesome and the value was amazing. We will definitely be returning next year!!!!!!! Awesome views!!!!!¡!

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Helpful?
Thank Terry P
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for the fantastic review! We are so glad to hear that you enjoyed your stay and that are cleaning crew took great care of you all! We can't wait to welcome you back soon! -Brett/Robinson Social Team

Oxford
Reviewed 8 October 2016

My husband and I had a 4 day getaway together and were extremely happy with our stay. Clean, close to everything we needed, with amazing views. Office and cleaning staff were friendly and happy to help.

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Helpful?
Thank kristyknight75
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We are so happy to hear that you and your husband enjoyed your getaway! Thank you for staying with us and we hope to welcome you all back again soon! - Brett/Robinson Social Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a beachfront hotel in Gulf Shores, AL then you've found it! Phoenix All Suites West offers the luxury of a condo with the amenities of a hotel. The hotel offers friendly service, condo-style amenities, convenient locations with direct beach access and, of course, unforgettable memories. Phoenix All Suites West is strategically located to give you easy access to all that Gulf Shores has to offer. It's just a half-mile west of Hwy. 59 on West Beach Boulevard. Great restaurants and shops are within walking distance. There's a lot to experience while visiting Gulf Shores, make sure you choose a location that is close to where you want to be! ... more   less 

Additional Information about Phoenix All Suites Hotel West

Address: 533 W Beach Blvd, Gulf Shores, AL 36542-6435
Region: United States > Alabama > Gulf Shores
Number of rooms: 88
Also Known As:
Phoenix Hotel Gulf Shores
Phoenix Hotel West
Hotel Style:
#2 On the Beach Hotel in Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix All Suites Hotel West staff and other travellers.
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Questions? Get answers from Phoenix All Suites Hotel West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the eleventh floor. Employees were all friendly and helpful.”
 of 5 bubbles 995JamesA, 2 Dec 2016 | Read review
“Nice size room for 2 to 4 people..”
 of 5 bubbles jok431, 30 Nov 2016 | Read review
“We were told it was in the middle of the unit-which many times means long walks to elevator, but not in this case. Any unit works! ”
 of 5 bubbles Cshrews, 8 Nov 2016 | Read review
“Needs Updateing.”
 of 5 bubbles pawpawbbq, 2 Nov 2016 | Read review
“would prefer a bed a little less firm”
 of 5 bubbles michaellD4455ZD, 30 Oct 2016 | Read review
5 of 5