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03/12/2017 04/12/2017
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    Phoenix All Suites Hotel West

    533 W Beach Blvd, Gulf Shores, AL 36542-6435
    +1 855-976-1602
    Hotel website
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    03/12/2017 04/12/2017
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    Traveller (53)
    Room & Suite (23)
    Pool & Beach (10)
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    Overview
    • Excellent50%
    • Very good26%
    • Average16%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “bunk beds” (53 reviews)
    “full kitchen” (30 reviews)
    “bahama bobs” (16 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    Private Balcony
    All hotel details
    Offers from Phoenix All Suites Hotel West
    Hotel deals
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    Write a Review
    Reviews (746)
    There are newer reviews for Phoenix All Suites Hotel West
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    51 - 55 of 745 reviews

    Reviewed 29 August 2017 via mobile

    The hotel should be more family friendly and ban smoking in the pool area! One person was smoking in the pool while four people sat by the pool smoking. Every time we went to the pool area people were smoking.

    Thank LAPhotographer
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel WestResponded 9 September 2017

    LAPhotographer Thank you for the feedback on your stay. I will forward your comments to the Association on on-site personnel. We hope that, despite this, you and your family enjoyed your stay here and at the nearby attractions.

    Reviewed 29 August 2017

    Outstanding place to stay - all comforts of home. Every room had a view of ocean and all the amenities needed to cook a meal in room. Clean, well maintained, great staff. We hope to travel again off season and stay longer.More

    Review collected in partnership with this hotel
    Thank gfaraway77
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 31 August 2017

    Thanks for the 5 star review!! We LOVE hearing reviews like this and are thrilled to hear that we were able to provide you with a wonderful home away from home during your time at the beach!!! Come back and see us again soon for...More

    Reviewed 26 August 2017

    This was a great place to stay on the beach. This is an ideal location. The service was good and the rooms were very clean. The pool was clean and I felt safe at this facility. I will be a repeat customer. Keep up the...More

    Review collected in partnership with this hotel
    Thank nanagayle71
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 29 August 2017

    Thanks for the 5 star review!!! We are thrilled to hear that you all had such a wonderful time during your stay with us!! We can't wait to see you again soon for another great beach vacation!!!

    Reviewed 25 August 2017

    Location of the property was really good. The elevators were fairly slow. Also, I think they needed to have more material or brochures on what the area offers. Each room had their own view of the Ocean This was a full view; not some crane...More

    Review collected in partnership with this hotel
    Thank slipperyfishd1317
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 29 August 2017

    Thanks for the review!! We appreciate your feedback and will be sure to have our management team discuss your concerns and suggestions as we continue to update and enhance our property! Thanks again!! We are happy to hear that you all enjoyed the location of...More

    Reviewed 24 August 2017

    My family and I have been staying at this hotel every year for the past 4 years and we are never disappointed. We love the view from the room, the coziness of the room and the friendly staff, you guys are great! My only suggestion...More

    Review collected in partnership with this hotel
    Thank 24krystalr
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 29 August 2017

    Thank you for the 5 star review!!! We are thrilled to hear that you all had another wonderful time during your most recent stay with us!! Thank you so so much for continuing to be our guests year in and year out!! Our management team...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Hotel Style
    • #2 On the Beach Hotel in Gulf Shores
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Location
    • United States >
    • Alabama >
    • Gulf Shores
    • Also Known As
    • Phoenix Hotel Gulf Shores ,
    • Phoenix Hotel West
    Add Photo Photos
    Traveller (53)
    Room & Suite (23)
    Pool & Beach (10)
    Hotel & Grounds (36)
    Bathroom (1)
    Nearby
    Nearby Restaurants
    Flip Flop Deli Shop
    357 reviews
    .11 km away
    Crico's Pizza & Subs
    527 reviews
    .96 km away
    Bahama Bobs Beach Side Cafe
    1,639 reviews
    .07 km away
    Original Oyster House
    2,249 reviews
    1.22 km away
    Nearby Attractions
    Gulf Shores Public Beach
    226 reviews
    .74 km away
    National Shrimp Festival - Alabama
    25 reviews
    .64 km away
    The Happy Shak
    5 reviews
    1.07 km away
    Ike's Beach Service
    250 reviews
    .43 km away
    Ask a question
    Questions & Answers
    Jenni9779
    20 July 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Smoking is not allowed on the balconies or public space. Ask the front desk for the smoking permitted area. There is a company that rents beach chairs or you are welcome to bring your own. The hotel will provide and... More
    0
    Votes
    Jenni9779
    20 July 2017|
    AnswerShow all 2 answers
    Response from JanetBrettRobinson | Property representative |
    There are beach chairs that you can rent through an independent company or you can also bring your own. The weather is beautiful today ....come see us soon.
    0
    Votes
    Beffany11987
    18 July 2017|
    AnswerShow all 2 answers
    Response from Virginia R | Reviewed this property |
    Never used wi-fi. Used cell phone.
    0
    Votes
    Room Tips
    "Keep it simple, plenty of room for 2. Maybe small for teens and adults at the same time."
    Read review
    "Request the corner so you have a 180 degree view of sunsets. 901 was perfect."
    Read review
    "Room listed as sleeps 6 - ha ha!! Only if 2 are children. No room to put luggage even for 2 people."
    Read review
    "I believe they are all the same , but room 802 is directly over the pool if anyone is interested."
    Read review
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