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Phoenix All Suites Hotel West

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465 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Scottsboro, Alabama
Reviewed 14 October 2016

Been staying there a long time. Love the room being right on beach, very clean, close to eating places, don't like the no smoking on balcony rule, could use better pillows , but we always enjoy our stay and the staff is always great.

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Helpful?
Thank hytop2201
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for staying with us! We appreciate your feedback and will pass your comments on to our management team. We want to thank you for being a return guest and we look forward to seeing you again! - Brett/Robinson Social Team

Paragould
Reviewed 14 October 2016

My husband and I stayed here for my birthday in September and it's was amazing. The view was great and we saw dolphins from the balcony on our last morning there. We've been to Gulf Shores before but this stay was a lot nicer. Friendly staff and great accommodations.

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Helpful?
Thank beckydavis_3x9
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you so much! We hope you had a wonderful birthday and we are happy you decided to celebrate it with us. We love watching the dolphins too! We can't wait to see you again soon! - Brett/Robinson Social Team

Kirksey, Kentucky
Reviewed 14 October 2016

This was our first stay in Gulf Shores and we were very pleased with the Phoenix All Suites West. The front desk staff were very pleasant and helpful! The price was affordable and we had a nice balcony with a beautiful view. Our room was a little outdated but clean and well equipped. We enjoyed the easy beach access and...

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Helpful?
Thank pattyl601
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

We love hearing we'll get to see you again! We appreciate you staying with us and the five stars! We look forward to your next stay! - Brett/Robinson Social Team

Arlington, Texas
Reviewed 13 October 2016

The property we had for our vacation in September greatly exceeded our expectations and we will make it our plan to return next year!! The facilities were very clean and the staff most helpful. We recommend the September time frame due to it not be overly crowded. The weather during our stay was excellent and the person supporting our beach...

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Helpful?
Thank gwelborn54
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for the 5 stars! We love hearing you enjoyed your stay and we look forward to your next visit! - Brett/Robinson Social Team

Zachary, Louisiana
Reviewed 12 October 2016

Love this place! Very clean and practical. Beds are comfortable and a great kitchen. Complex is on the beach side so you just walk at your door. Bahama Bob's is a great restaurant next door so you don't even have to get in your car.

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Helpful?
Thank Cathy H
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel West, responded to this review

Cathy H: We are so happy that you enjoyed your stay here. Please remember us when the "beach calls you back!"

Lenoir City, Tennessee
Reviewed 12 October 2016

Overall I would recommend a stay at the Phoenix All Suites Hotel West. The balcony had a beautiful ocean view. The room was clean and functional. I noticed that the bathtub drained too slowly. The extra bathroom could not be utilized because of a water leak along the seal of the commode.'

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Helpful?
Thank skermidas
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for staying with us and for providing your feedback. We hope you were able to report the plumbing issues to our staff during your stay. We hope to get to see you back again. - Brett/Robinson Social Team

Hamilton, Mississippi
Reviewed 12 October 2016

Enjoyed stay, as usual. Only problem was smokers next door. We could not enjoy the outside patio because of smell of smokers next door. Is this not enforced? Washer and dryer in room would be nice otherwise.

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Helpful?
Thank Stan B
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for your feedback and we are sorry to hear you were not able to fully enjoy your stay. We will pass your comments on to our management team. We appreciate you staying with us and we hope to see you back again! - Brett/Robinson Social Team

New Orleans, Louisiana
Reviewed 11 October 2016

Nice property on the beach for the price which offered a short term rental for one person in town on business. Was able to book at last minute. Awesome beach views from balcony, clean, great parking, food nearby, pool, beach--what more can you ask for?!

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Helpful?
Thank lynnem354
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thanks so much for the 5 stars! We are happy you enjoyed your stay and we look forward to your next visit! - Brett/Robinson Social Team

FLORENCE
Reviewed 11 October 2016

I absolutely loved staying here! Our suite was very clean and spacious! The view was outstanding from balcony! Their is a great bar/restaurant next door so you do not have to drive to enjoy a drink or a good meal. Their is also sandwich/ice cream shop and package store across street! The staff was wonderful. I would definitely stay here...

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Helpful?
Thank 86hollyp
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Wow! Thanks for the 5 stars! We love hearing you enjoyed your stay and the close proximity to local restaurants and store. We look forward to your next visit! - Brett/Robinson Social Team

Leesburg, Alabama
Reviewed 11 October 2016

Staff was very friendly and helpful. location was excellent to local restaurants and shopping. Parking was convenient. View of the beach was great from the room. Never used to pool but it looked nice. What I liked to most was easy access to beach, the least was the elevator was sometimes busy and had a wait time.

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Helpful?
Thank ronnyk456
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thanks so much for your feedback and we appreciate the 5 stars! We are happy to hear you enjoyed your stay and the beach access is one of our favorite features too. We look forward to welcoming you back again! - Brett/Robinson Social Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a beachfront hotel in Gulf Shores, AL then you've found it! Phoenix All Suites West offers the luxury of a condo with the amenities of a hotel. The hotel offers friendly service, condo-style amenities, convenient locations with direct beach access and, of course, unforgettable memories. Phoenix All Suites West is strategically located to give you easy access to all that Gulf Shores has to offer. It's just a half-mile west of Hwy. 59 on West Beach Boulevard. Great restaurants and shops are within walking distance. There's a lot to experience while visiting Gulf Shores, make sure you choose a location that is close to where you want to be! ... more   less 

Additional Information about Phoenix All Suites Hotel West

Address: 533 W Beach Blvd, Gulf Shores, AL 36542-6435
Region: United States > Alabama > Gulf Shores
Number of rooms: 88
Also Known As:
Phoenix Hotel Gulf Shores
Phoenix Hotel West
Hotel Style:
#2 On the Beach Hotel in Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix All Suites Hotel West staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, newly decorated, and awesome. ”
 of 5 bubbles theresa12574, 10 Jan 2017 | Read review
“Higher floors have been updated recently. ”
 of 5 bubbles 57Lou, 13 Dec 2016 | Read review
“We were on the eleventh floor. Employees were all friendly and helpful.”
 of 5 bubbles 995JamesA, 2 Dec 2016 | Read review
“Nice size room for 2 to 4 people..”
 of 5 bubbles jok431, 30 Nov 2016 | Read review
“We were told it was in the middle of the unit-which many times means long walks to elevator, but not in this case. Any unit works! ”
 of 5 bubbles Cshrews, 8 Nov 2016 | Read review
5 of 5