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06/08/2017 07/08/2017
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    Phoenix All Suites Hotel West

    533 W Beach Blvd, Gulf Shores, AL 36542-6435
    Hotel website
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    06/08/2017 07/08/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Gulf ShoresSee available hotels in Gulf Shores
    Traveller (46)
    Room & Suite (23)
    Pool & Beach (10)
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    Overview
    • Excellent49%
    • Very good26%
    • Average16%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “bunk beds” (50 reviews)
    “full kitchen” (29 reviews)
    “half bath” (9 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    Private Balcony
    All hotel details
    Offers from Phoenix All Suites Hotel West
    Offers & Announcements: 💯Big Beach Savings🏄
    Hotel deals
    Best Western On The Beach
    1,173 reviews
    #3 of 24 hotels in Gulf Shores
     
    Staybridge Suites Gulf Shores
    346 reviews
    #1 of 24 hotels in Gulf Shores
     
    Holiday Inn Express Hotel & Suites Gulf Shores
    233 reviews
    #9 of 24 hotels in Gulf Shores
     
    Hampton Inn Gulf Shores
    221 reviews
    #2 of 24 hotels in Gulf Shores
     
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    Write a Review
    Reviews (651)
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    There are newer reviews for Phoenix All Suites Hotel West
    See the most recent reviews

    11 - 15 of 650 reviews

    Reviewed 1 week ago

    Rooms are average at best. It is not the cleanest place in the world by far. Seems it is way under staffed and low on the list for Brett Robinson. Elevator situation is awful and dreadful. Rather pricey for the accommodations.

    Review collected in partnership with this hotel
    Thank robhA6464QX
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel WestResponded 2 days ago

    robhA6464QX: Thank you for your feedback on your stay although I am disappointed you were not impressed. We certainly hope, if not here, we see you back on the Alabama Gulf Coast again.

    Reviewed 1 week ago

    This is the second time we've stayed at Phoenix all suites west. We will be back every year! It's so Convienent to the beach and all the local spots. We love the pool area. The front desk staff was very friendly.

    Review collected in partnership with this hotel
    Thank veeshaffer
    Reviewed 1 week ago

    We loved our stay !!! The room was very clean!!! Most of all the receptionist (Lorey) was awesome! She was so so nice. She was the receptionist at the Phoenix right beside the HandOut. Lorey was very professional and friendly. She needs to be recognized!!More

    Review collected in partnership with this hotel
    Thank vickiep509
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 1 week ago

    Thank you very much for the 5 star review! We are pleased to hear that you all enjoyed the cleanliness of your room, as well as your stay as a whole. We are excited to hear that you all enjoyed Lorey so much, and will...More

    Reviewed 1 week ago

    Very nice service and place. Housekeepers were very nice and available when needed. Front desk staff was extremely helpful and courteous. Pool could be cleaned a little better, but overall was a very nice place to stay.More

    Review collected in partnership with this hotel
    Thank kersey_simpson
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 1 week ago

    Thank you very much for the 5 star review! We are pleased to hear that you all were satisfied the the service, and that our staff could accommodate you all well. We apologize for the pool's lack of cleanliness, and will be sure to take...More

    Reviewed 1 week ago

    We received great service, both at the beach and inside the building. We like being on the fourth floor, the fact that there are only two units there, as compared to six on every other floor. The view of the ocean from the balcony is...More

    Review collected in partnership with this hotel
    Thank jratch11412
    Response from brett_robinson_al, Manager at Phoenix All Suites Hotel WestResponded 1 week ago

    Thank you very much for the 5 star review! We are pleased to hear that you all enjoyed the service, as well as the view from your stay. We hope to see you all again soon!

    Best Western On The Beach
    1,173 reviews
    #3 of 24 hotels in Gulf Shores
     
    Staybridge Suites Gulf Shores
    346 reviews
    #1 of 24 hotels in Gulf Shores
     
    Holiday Inn Express Hotel & Suites Gulf Shores
    233 reviews
    #9 of 24 hotels in Gulf Shores
     
    Hampton Inn Gulf Shores
    221 reviews
    #2 of 24 hotels in Gulf Shores
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    Details
    • Hotel Style
    • #2 On the Beach Hotel in Gulf Shores
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 88
    • Location
    • United States >
    • Alabama >
    • Gulf Shores
    • Also Known As
    • Phoenix Hotel Gulf Shores ,
    • Phoenix Hotel West
    Add Photo Photos
    Traveller (46)
    Room & Suite (23)
    Pool & Beach (10)
    Hotel & Grounds (29)
    Bathroom (1)
    Nearby
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    .20 km away
     
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    1.41 km away
     
    Nearby Restaurants
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    .11 km away
    Crico's Pizza & Subs
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    .96 km away
    Bahama Bobs Beach Side Cafe
    1,529 reviews
    .07 km away
    Original Oyster House
    2,120 reviews
    1.22 km away
    Nearby Attractions
    Gulf Shores Public Beach
    193 reviews
    .74 km away
    National Shrimp Festival - Alabama
    16 reviews
    .84 km away
    The Happy Shak
    5 reviews
    1.07 km away
    Ike's Beach Service
    233 reviews
    .43 km away
    Ask a question
    Questions & Answers
    Jenni9779
    20 July 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Smoking is not allowed on the balconies or public space. Ask the front desk for the smoking permitted area. There is a company that rents beach chairs or you are welcome to bring your own. The hotel will provide and... More
    0
    Votes
    Jenni9779
    20 July 2017|
    AnswerShow all 2 answers
    Response from JanetBrettRobinson | Property representative |
    There are beach chairs that you can rent through an independent company or you can also bring your own. The weather is beautiful today ....come see us soon.
    0
    Votes
    Beffany11987
    18 July 2017|
    AnswerShow all 2 answers
    Response from Virginia R | Reviewed this property |
    Never used wi-fi. Used cell phone.
    0
    Votes
    Room Tips
    "Must have a view.."
    Read review
    "We could hear rumbling in the walls it might be the pipes"
    Read review
    "Needs new furniture. The couch had stains all over it. It was very nasty."
    Read review
    "Good for the money. Close to the beach. Elevators were extremely slow. Some staff was not as friendly as..."
    Read review
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