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Phoenix All Suites Hotel

14/05/2017 15/05/2017
1 room 2 adults 0 children
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Phoenix All Suites Hotel
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509 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Snellville, Georgia
Reviewed 1 February 2017

Really enjoyed my stay while at Phoenix All Suites Hotel in Gulf Shores. My Room was very nice. Clean and comfortable. Great location and view. Even though I was alone the rooms are large enough for a family. Will look forward to a future visit with my family.

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Helpful?
Thank rrgcheek
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thanks for the 5 stars! We look forward to welcoming you back again! - Brett/Robinson Social Team

Erath, Louisiana
Reviewed 1 February 2017

Went to lobby on first morning of stay and reported faulty blow drier that was an electrical hazard. I showed a picture of the cracked and opened plug to the woman behind desk and she said she would see that it was taken care of, but it was not fixed or replaced during our stay.

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Helpful?
Thank Kay S
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel, responded to this review

Kay S: Thank you for taking time to review your recent stay with us. I apologize for the blow drier issue. The Property Manager has assured me that it has been replaced. Despite this, we hope you enjoyed your stay here and took advantage of the many attractions nearby. We look forward to seeing you and the rest of your...

Fort Smith, Arkansas
Reviewed 1 February 2017

I enjoyed the facility and the awesome views! The biggest disappointment was the front desk emphatically stating we needed to be out of the room no later than 11am. If you are the host hotel of a MARATHON you need to reconsider and allow those who are visiting for the marathon a later check out time. My husband and I...

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Helpful?
Thank tiffanylinam
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for staying with us and we appreciate the 4 stars. We will pass your comments on to our management team and we do hope we will see you back next year for another fun Marathon! - Brett/Robinson Social Team

Green Bay, Wisconsin
Reviewed 30 January 2017

This is a great all suite hotel with kitchen...perfect for families. Location is right in the middle of everything here is Gulf Shores, with dozens of restaurants, all of the family friendly activities, and of course the beach in easy walking distance. With it's beachfront location, and only nine floors, you can take one of the upper floors and have...

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Helpful?
Thank Olen R
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

We certainly appreciate the wonderful review and we are thrilled that you allowed us to be a part of your beach stay. We are happy to hear that you enjoyed your location and your beach view! We hope to welcome you back again very soon! - Brett/Robinson Social Team

Alabaster, Alabama
Reviewed 27 January 2017

Great place to stay, our 1st time at this property, will definitely stay here again!We loved the convenience and walked most places. October is a great month for the beach and we are planning for next October now!

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Helpful?
Thank juliershivers
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you so much for your 5 star review! We are pleased to know we made your fall getaway special! We thank you for your kind remarks and look forward to welcoming you again next October. -Brett/Robinson Social Team

Bassfield, Mississippi
Reviewed 25 January 2017

They put me in a handicap room when I specified the need to sleep 6. The air conditioner did not work. The tub did not drain well. The microwave had to be programmed before each use. Nothing offered more than "I'm sorry!"

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Helpful?
Thank brentrobbins79
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel, responded to this review

brentrobbins79: I apologize for the confusion with your original reservation. I am happy that the front desk was able to quickly relocate you to a room to accommodate you and your guests. The front desk is available 24 hours a day and would have certainly addressed any issues during your stay. I will forward your comments to both our reservations...

Clanton, Alabama
Reviewed 21 January 2017

It's a great stay for your money. Staff is nice. Location is fantastic. Parking is great. Bed is comfortable and clean. We love the side rooms for the extra view. All condos are beach front. You can see for miles. Nighttime view is beautiful! I love my balcony!! It's a smoke free facility but some people don't know that means...

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Helpful?
Thank Frankie C
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for taking the time to leave such a wonderful detailed review. We are glad to know that you felt so at home with us! We hope to welcome you back soon for another great stay! - Brett/Robinson Social Team

Thibodaux, Louisiana
Reviewed 21 January 2017

The only drawbacks were the deadbolt not locking on the door and a very loose safety latch which I did report. Otherwise, great place to stay. Very clean and all employees were awesome and helpful. In fact, booked weekend for the following month!

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Helpful?
Thank Fred D
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

We are absolutely delighted to know that you booked with us again so soon! Thank you for reporting the problems with the locking and safety mechanisms. We are glad our staff members were able to accommodate you during your stay. We hope to welcome you back for many years to come! - Brett/Robinson Social Team

Rainbow City, Alabama
Reviewed 11 January 2017

We have stayed at all the Phenix suites, except one and I have been very happy with every stay! We stayed between Christmas and New year's at phenix all suites beside the Hangout. We walked to everything and had a truly wonderful time.

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Helpful?
Thank Sharron B
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you so much for your 5 star review! We are pleased to know that we always meet your expectations during each stay. We look forward to welcoming you again soon. -Brett/Robinson Social Team

saltillo, ms
Reviewed 6 January 2017

Older units not in the best of shape but they were cheaper than regular condo and it was only my wife and myself. As other reviewers have said the elevators are slow but thankfully there were not many people staying there the last week of December. Bed were not very comfortable but we managed. We did not use pool but...

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Helpful?
Thank babyollie2013
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel, responded to this review

babyollie2013: It is disappointing to read the review of your recent stay. Phoenix All Suites is one of our most popular locations for those guests staying for a short time and not wanting the "bells and whistles" of many higher priced complexes. It offers the easy booking of a hotel room but offers much more: a separate bedroom with king...

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One Bedroom Handicap Suite with Bathroom (East) (45)
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One Bedroom Suite with Bathroom (East) (41)
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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a beachfront hotel in Gulf Shores, AL then you've found it! Phoenix All Suites Hotel offers the luxury of a condo with the amenities of a hotel. The hotel offers friendly service, condo-style amenities, convenient locations with direct beach access and, of course, unforgettable memories. Phoenix All Suites is strategically located to give you easy access to all that Gulf Shores has to offer. It's just a block east of Hwy. 59 on East Beach Boulevard. Great restaurants and shops are within walking distance. There's a lot to experience while visiting Gulf Shores, make sure you choose a location that is close to where you want to be! ... more   less 

Additional Information about Phoenix All Suites Hotel

Address: 201 E. Beach Blvd., Gulf Shores, AL 36542
Region: United States > Alabama > Gulf Shores
Price Range: $103 - $359 (Based on Average Rates for a Standard Room)
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Travelocity and Orbitz so you can book your Phoenix All Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix All Hotel Gulf Shores
Phoenix Hotel Gulf Shores
Phoenix Gulf Shores
Hotel Style:
#4 On the Beach Hotel in Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix All Suites Hotel staff and other travellers.
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10 months ago
Knoxville, Tennessee
over a year ago
Apple Valley, Minnesota
over a year ago
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Questions? Get answers from Phoenix All Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view from the 8th floor was perfect!”
Dagmartom, 27 Apr 2017 | Read review
“Best views are 6th floor or above.”
619deborahm, 24 Apr 2017 | Read review
“Spend more time on cleaning. Ear plugs a must.”
Tigrrrfan, 13 Apr 2017 | Read review
“We stayed on the second floor and it was great - but all rooms have balconies and ocean views.”
tud912, 11 Apr 2017 | Read review
“Try to stay on the east end and as high of a floor as you can get. I enjoyed my 4th floor end room that had a better view than the middle rooms and more balcony privacy and an unobstructed sunrise and longer sunset sun...BUT the elevators are on either end of the building, so if elevator / people noise and congestion bother you (remember, slow elevators and people will be standing outside your room for a while), go for a room in the middle of the building. ”
Hsharp1, 28 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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