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Phoenix All Suites Hotel

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Traveller (64)
Room & Suite (239)
Pool & Beach (116)
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Overview
  • Excellent40%
  • Very good30%
  • Average15%
  • Poor10%
  • Terrible5%
Travellers talk about
“pink pony pub”(41 reviews)
“bunk beds”(45 reviews)
“slow elevator”(11 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Kitchenette
All hotel details
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Reviews (706)
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Traveller rating
271
216
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37
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LanguageEnglish
271
216
111
71
37
Show reviews that mention
All reviewspink pony pubbunk bedsslow elevatorfull kitchenhave stayed here several timeswithin walking distanceperfect locationsleeper sofafamily tripgreat roomstay there againenjoyed our staystaff was very friendly and helpfulcoffee potbedroom condoorange beachgreat place to stay
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71 - 75 of 706 reviews
Reviewed 1 September 2017

This place was beyond ridiculous. it felt like I was at a high school camp, instead of an adult trying to enjoy my vacation. Their were rules, upon rules posted everywhere, and you felt like you were constantly being watched and monitored. the staff was...More

Review collected in partnership with this hotel
Thank Jamie L
Response from JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites HotelResponded 8 September 2017

Jamie L: I apologize if your experience here was not as you expected. Your comments, although disappointing to read, are appreciated and will be forward to the on-site staff to address.

Reviewed 1 September 2017

We had a great time the 3 days we were there loves staying right on the beach and it didn't break the bank. I will definitely will be back. The staff was friendly the rooms was very clean. The only thing that I would improve...More

Review collected in partnership with this hotel
Thank shattuck81
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 7 September 2017

Thanks for the 5 star review!! We appreciate your feedback and will be sure to have our management team discuss your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We are happy to hear that you...More

Reviewed 1 September 2017

Everything was great except only allowing one car tag per room, when it was obvious the hotel was not at full capacity. The vacancy sign stayed on the whole time of our stay. But other than that the stay was great. I had 2 rooms...More

Review collected in partnership with this hotel
Thank ntaube
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 7 September 2017

Thanks for the 5 star review!! We appreciate your feedback and will be sure to have our management team discuss your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again for being our guests!! We hope to...More

Reviewed 28 August 2017

Everything we needed was within walking distance (except groceries). The Hangout and the Pink Pony were right next door. We took a 15 minute right to Florabama (famous bar and grill. We really enjoyed the pier, which was a little over a mile (we drove)....More

Review collected in partnership with this hotel
Thank briangI2749CL
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 31 August 2017

Thank you for the review! We appreciate your feedback and will be sure to have our management team discuss your concerns as we continue to update and enhance our property. Thanks again!! We hope to see you again soon for another wonderful time at the...More

Reviewed 28 August 2017

Thursday night the weekend weather report for the gulf was awesome. After checking availability for Phoenix All Suites on line I just hinted to the wife about another beach trip and she got so excited. We have made multiple beach trips this summer, sometimes for...More

Review collected in partnership with this hotel
Thank mathdaddy72
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 28 August 2017

Thanks for the 5 star review!! We are thrilled to hear that you all had a great time during your stay with us!!! We look forward to welcoming you back again soon for another fun and relaxing time at the beach!!

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Hotel Amenities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 77 - USD 268 (Based on Average Rates for a Standard Room)
Hotel Style
#5 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 77 - USD 268 (Based on Average Rates for a Standard Room)
Hotel Style
#5 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (64)
Room & Suite (239)
Pool & Beach (116)
Dining (4)
Amenities (13)
Family and Play Areas (2)
Questions & Answers
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Tonyandmag
15 November 2017|
Answer
Response from Marie R | Reviewed this property |
Honestly I’m not truly sure, but the room that we had was a beach front suite, which are the units along the back side of the condo facing the beach. I believe the beach pano suites are the units located at each 4 corners of... More
0
Votes
Blake M
20 June 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
no, I am sorry but there is not a basketball goal at Phoenix All Suites.
0
Votes
Msmissylou
23 June 2016|
AnswerShow all 4 answers
Response from JanetBrettRobinson | Property representative |
No, I am sorry but pets are not allowed. There are many kennels in the area that guests use while staying at the beach.
0
Votes
Room Tips
"Get lowest level possible so you can take the stairs."
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"Service was great"
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"ask for a corner unit, view is wonderful."
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"We love end units especially east end. Beach here is massive and perfect."
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