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Phoenix All Suites Hotel

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Phoenix All Suites Hotel
Phoenix All Suites Hotel
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452 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Detroit, Michigan
Reviewed 3 weeks ago via mobile

Beautiful condo fully furnished right on the beach in a great location. Very clean, nice staff. One bed, bunk beds, bath and a half, fully furnished kitchen. Great winter prices for snow birds! Very nice place. Less expensive from other beach front condos but just as nice.

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Helpful?
Thank Donna26011
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

We love hearing you are enjoying your stay and thank you for the 5 stars! We are happy to be your home away from home! - Brett/Robinson Social Team

Birmingham, Alabama
Reviewed 3 weeks ago

This is the second year in a row I've stayed here for the Big Beach Marathon. The staff was so friendly and my room was great. The room I stayed in was probably the cleanest hotel room I've had anywhere. I'll definitely be back to stay in 2018! I would recommend this hotel to everyone.

Review collected in partnership with this hotel
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Helpful?
Thank hannahbS886CD
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you so much for the compliments and for the 5 stars! We are happy to hear you enjoyed your stay and we look forward to seeing you again for next year's marathon! - Brett/Robinson Social Team

Killen
Reviewed 3 weeks ago

Room was clean but everything except TVs were old and worn out. Great location. Great view. Staff was very nice. Fixtures and furniture need updating. Easy walking to some really great restaurants. Parking was easy.

Review collected in partnership with this hotel
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Helpful?
Thank Ryan C
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel, responded to this review

Ryan C: It is disappointing to read your comments regarding your recent stay here. I will ask the Property Manager to re-evaluate your room as we certainly want our guests to feel comfortable here. We hope you were able to enjoy your stay here and look forward to seeing you at the next Marathon...it not sooner.

Snellville, Georgia
Reviewed 3 weeks ago

Really enjoyed my stay while at Phoenix All Suites Hotel in Gulf Shores. My Room was very nice. Clean and comfortable. Great location and view. Even though I was alone the rooms are large enough for a family. Will look forward to a future visit with my family.

Review collected in partnership with this hotel
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Helpful?
Thank rrgcheek
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thanks for the 5 stars! We look forward to welcoming you back again! - Brett/Robinson Social Team

Erath, Louisiana
Reviewed 3 weeks ago

Went to lobby on first morning of stay and reported faulty blow drier that was an electrical hazard. I showed a picture of the cracked and opened plug to the woman behind desk and she said she would see that it was taken care of, but it was not fixed or replaced during our stay.

Review collected in partnership with this hotel
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Helpful?
Thank Kay S
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel, responded to this review

Kay S: Thank you for taking time to review your recent stay with us. I apologize for the blow drier issue. The Property Manager has assured me that it has been replaced. Despite this, we hope you enjoyed your stay here and took advantage of the many attractions nearby. We look forward to seeing you and the rest of your...

Fort Smith, Arkansas
Reviewed 3 weeks ago

I enjoyed the facility and the awesome views! The biggest disappointment was the front desk emphatically stating we needed to be out of the room no later than 11am. If you are the host hotel of a MARATHON you need to reconsider and allow those who are visiting for the marathon a later check out time. My husband and I...

Review collected in partnership with this hotel
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Helpful?
Thank tiffanylinam
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for staying with us and we appreciate the 4 stars. We will pass your comments on to our management team and we do hope we will see you back next year for another fun Marathon! - Brett/Robinson Social Team

Green Bay, Wisconsin
Reviewed 3 weeks ago

This is a great all suite hotel with kitchen...perfect for families. Location is right in the middle of everything here is Gulf Shores, with dozens of restaurants, all of the family friendly activities, and of course the beach in easy walking distance. With it's beachfront location, and only nine floors, you can take one of the upper floors and have...

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Helpful?
Thank Olen R
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

We certainly appreciate the wonderful review and we are thrilled that you allowed us to be a part of your beach stay. We are happy to hear that you enjoyed your location and your beach view! We hope to welcome you back again very soon! - Brett/Robinson Social Team

Alabaster, Alabama
Reviewed 4 weeks ago

Great place to stay, our 1st time at this property, will definitely stay here again!We loved the convenience and walked most places. October is a great month for the beach and we are planning for next October now!

Review collected in partnership with this hotel
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Helpful?
Thank juliershivers
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you so much for your 5 star review! We are pleased to know we made your fall getaway special! We thank you for your kind remarks and look forward to welcoming you again next October. -Brett/Robinson Social Team

Bassfield, Mississippi
Reviewed 4 weeks ago

They put me in a handicap room when I specified the need to sleep 6. The air conditioner did not work. The tub did not drain well. The microwave had to be programmed before each use. Nothing offered more than "I'm sorry!"

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Helpful?
Thank brentrobbins79
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel, responded to this review

brentrobbins79: I apologize for the confusion with your original reservation. I am happy that the front desk was able to quickly relocate you to a room to accommodate you and your guests. The front desk is available 24 hours a day and would have certainly addressed any issues during your stay. I will forward your comments to both our reservations...

Clanton, Alabama
Reviewed 4 weeks ago

It's a great stay for your money. Staff is nice. Location is fantastic. Parking is great. Bed is comfortable and clean. We love the side rooms for the extra view. All condos are beach front. You can see for miles. Nighttime view is beautiful! I love my balcony!! It's a smoke free facility but some people don't know that means...

Review collected in partnership with this hotel
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Helpful?
Thank Frankie C
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for taking the time to leave such a wonderful detailed review. We are glad to know that you felt so at home with us! We hope to welcome you back soon for another great stay! - Brett/Robinson Social Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a beachfront hotel in Gulf Shores, AL then you've found it! Phoenix All Suites Hotel offers the luxury of a condo with the amenities of a hotel. The hotel offers friendly service, condo-style amenities, convenient locations with direct beach access and, of course, unforgettable memories. Phoenix All Suites is strategically located to give you easy access to all that Gulf Shores has to offer. It's just a block east of Hwy. 59 on East Beach Boulevard. Great restaurants and shops are within walking distance. There's a lot to experience while visiting Gulf Shores, make sure you choose a location that is close to where you want to be! ... more   less 

Additional Information about Phoenix All Suites Hotel

Address: 201 E. Beach Blvd., Gulf Shores, AL 36542
Region: United States > Alabama > Gulf Shores
Price Range: $100 - $349 (Based on Average Rates for a Standard Room)
Number of rooms: 84
Also Known As:
Phoenix All Hotel Gulf Shores
Phoenix Hotel Gulf Shores
Phoenix Gulf Shores
Hotel Style:
#4 On the Beach Hotel in Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix All Suites Hotel staff and other travellers.
5 questions
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8 months ago
Knoxville, Tennessee
over a year ago
Apple Valley, Minnesota
over a year ago
over a year ago

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Questions? Get answers from Phoenix All Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 710 is great. Bed has slight squeak on side when you get on and off but box springs might just need turning around. We will ask for it again. ”
 of 5 bubbles 646frankiec, 21 Jan 2017 | Read review
“We had everything we needed in the condo.”
 of 5 bubbles barfieldsharron, 11 Jan 2017 | Read review
“West end is close to a pub that has an outdoor deck and loud music at times”
 of 5 bubbles BrendaW517, 31 Dec 2016 | Read review
“Book by phone if you have a floor preference (for fear of heights, etc). Online, the unit's floor was not indicated; we got 14th floor.”
 of 5 bubbles JuliaG503, 26 Nov 2016 | Read review
“Very small with a distinct odor, but great location”
 of 5 bubbles lisawG4190KD, 23 Nov 2016 | Read review
5 of 5