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Phoenix All Suites Hotel

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Phoenix All Suites Hotel
Phoenix All Suites Hotel
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498 Reviews from our TripAdvisor Community

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Showing 498: English reviews
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Montrose, Michigan
Reviewed 6 days ago NEW

Our second time staying here. Wouldn't want to stay anywhere else. Within walking distance to many shops & restaurants and the walk to the beach is not too far out of the hotel. We will for sure be back!

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Helpful?
Thank 19rhondab
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for the great review! We are so glad to know you enjoyed your spring break with us! We hope to welcome you back for a third visit soon!

Knoxville, Tennessee
Reviewed 1 week ago NEW

I used to be a fan of Brett Robinson Condos but not anymore. They try and sell you that they are the lowest rate in Gulf Shores. There is a reason for that. When we last stayed there our new car was vandalized in the parking lot. Some thug had marked an X with a key on the passenger side...

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3Thank Buck_Fama
Elkhart, Indiana
Reviewed 1 week ago

We have been staying at Phoenix for some time, about 9 years, and we really do love it there.. Every one is so nice to use and always ready to help with any thing they can. Always coming up with new things for the snow birds to do. Thank you

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Helpful?
Thank 531jerryd
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you so much for the amazing review! We truly appreciate the loyalty! It's a pleasure to know that our staff is always nice and helpful! We thank you for staying with us and look forward to welcoming you again soon!

Baton Rouge
Reviewed 1 week ago

Very noisy, sheets weren't changed, rude check in host. I've stayed at Phoenix condominiums for over 25 years with excellent experiences. This hotel is a whole different experience. Elevators or way outdated I spent 45 minutes waiting for one at checkout.

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Thank Tigrrrfan
Tuscaloosa, Alabama
Reviewed 1 week ago

The condo was great. The staff was very friendly and explained everything we needed to know upon check in. The location is walking distance to a lot of hot spots like The Hangout and The Pink Pony Pub.

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Helpful?
Thank U7616UTangelab
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for the great review and excellent rating! We are happy to know you were pleased with your stay and enjoyed the local entertainment. We hope you will choose to stay with us again during your next beach getaway!

Baton Rouge, Louisiana
Reviewed 1 week ago

The bathrooms were very outdated. Needed new fixtures. Add some additional cabinets in the bathrooms. Bed was very comfortable. Kitchen was well stocked. Some new furniture in living area would be nice.

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Helpful?
Thank Jeanette L
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel, responded to this review

Jeanette L: I am happy to read that you were able to relax with a good night's sleep in our comfortable beds. I will forward your comments to the Association as I am sure they will continue to upgrade the condos when needed. We hope you enjoyed your stay and took home wonderful beach memories. Please come see us again.

Nashville, Tennessee
Reviewed 1 week ago

Wifi was awful but the rest of the stay was wonderful. The condo was clean and the staff was wonderful in helping make sure we had everything we needed for us and our two small children. All of the rooms face the Gulf which is also a very nice perk.

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Helpful?
Thank jev519
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for taking the time to leave us a nice review. We are glad to know you enjoyed your beach getaway and the nice gulf front view. We hope to welcome you and your family back again soon!

Auburn, Alabama
Reviewed 1 week ago

We have stayed here several times over the years and the location and view is perfect. That said, it is time for the establishment to do some "up-keep" new mattresses for a start. AND they have the slowest elevator on earth. when things like that are taken care of....we will be back

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Helpful?
Thank Patricia C
JanetBrettRobinson, Guest Relations Manager at Phoenix All Suites Hotel, responded to this review

Patricia C: We agree- the Phoenix All Suites Hotel has the perfect location. The amazing view from the balconies coupled with the convenient location to all downtown Gulf Shores makes this complex very popular. I will forward your comments to the Property Manager and do hope to see you back here again.

FRANKLIN
Reviewed 1 week ago

Great location within walking distance to popular attractions The HangOut and the Pink Pony Pub, as well as several restaurants and souvenir shops, and the public beach access. The room was very clean and spacious - the additional half-bath was much appreciated! Furnishings in good condition and all were very comfortable - the king-sized bed was super comfy! The only...

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Helpful?
Thank tud912
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for taking the time to leave us a nice review with great details. We appreciate your honest feedback. We are glad to know you enjoyed your stay and we hope that we can welcome you back again soon!

Fowlerville, Michigan
Reviewed 1 week ago

The view is amazing! The staff was exceptional and the facility clean. I have rented condos through online booking agencies previously and was impressed with the incredible value of this suite. Included in the suite price came daily maid service if needed. I will definitely return in the future.

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Helpful?
Thank Wayne R
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for the nice review. We are glad to know you enjoyed your stay with us. We hope to welcome you back again soon!

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Accessible One Bedroom Suite with Bathroom (West) (47)
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Beach (54)
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One Bedroom Handicap Suite with Bathroom (East) (45)
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One Bedroom Suite with Bathroom (East) (41)
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One Bedroom Suite with Bathroom (West) (53)
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for a beachfront hotel in Gulf Shores, AL then you've found it! Phoenix All Suites Hotel offers the luxury of a condo with the amenities of a hotel. The hotel offers friendly service, condo-style amenities, convenient locations with direct beach access and, of course, unforgettable memories. Phoenix All Suites is strategically located to give you easy access to all that Gulf Shores has to offer. It's just a block east of Hwy. 59 on East Beach Boulevard. Great restaurants and shops are within walking distance. There's a lot to experience while visiting Gulf Shores, make sure you choose a location that is close to where you want to be! ... more   less 

Additional Information about Phoenix All Suites Hotel

Address: 201 E. Beach Blvd., Gulf Shores, AL 36542
Region: United States > Alabama > Gulf Shores
Price Range: $102 - $356 (Based on Average Rates for a Standard Room)
Number of rooms: 84
Reservation Options:
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Also Known As:
Phoenix All Hotel Gulf Shores
Phoenix Hotel Gulf Shores
Phoenix Gulf Shores
Hotel Style:
#4 On the Beach Hotel in Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix All Suites Hotel staff and other travellers.
5 questions
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10 months ago
Knoxville, Tennessee
over a year ago
Apple Valley, Minnesota
over a year ago
over a year ago

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Questions? Get answers from Phoenix All Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend more time on cleaning. Ear plugs a must.”
Tigrrrfan, 13 Apr 2017 | Read review
“We stayed on the second floor and it was great - but all rooms have balconies and ocean views.”
tud912, 11 Apr 2017 | Read review
“Try to stay on the east end and as high of a floor as you can get. I enjoyed my 4th floor end room that had a better view than the middle rooms and more balcony privacy and an unobstructed sunrise and longer sunset sun...BUT the elevators are on either end of the building, so if elevator / people noise and congestion bother you (remember, slow elevators and people will be standing outside your room for a while), go for a room in the middle of the building. ”
Hsharp1, 28 Mar 2017 | Read review
“Bring your own blankets”
14nanettet, 22 Mar 2017 | Read review
“You have to make the beds, except for master. ”
JodiM47, 17 Mar 2017 | Read review
5 of 5