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Phoenix All Suites Hotel

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Traveller (64)
Room & Suite (239)
Pool & Beach (116)
Overview
  • Excellent40%
  • Very good30%
  • Average15%
  • Poor10%
  • Terrible5%
Travellers talk about
“pink pony pub”(41 reviews)
“bunk beds”(45 reviews)
“slow elevator”(11 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Kitchenette
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Reviews (706)
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706 results
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271
216
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LanguageEnglish
271
216
111
71
37
Show reviews that mention
All reviewspink pony pubbunk bedsslow elevatorfull kitchenhave stayed here several timeswithin walking distanceperfect locationsleeper sofafamily tripgreat roomstay there againenjoyed our staystaff was very friendly and helpfulcoffee potbedroom condoorange beachgreat place to stay
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1 - 5 of 706 reviews
Reviewed 3 days ago via mobile

Very dated furnishings in room. Elevator on end closest to room did not work. Our “gulf view” consisted mainly of the backside of the Pink Pony Pub. Have stayed at some of the other Phoenix properties and was disappointed with this one.

Thank rfitz1
Response from Vicki C, Guest Relations Manager at Phoenix All Suites HotelResponded 2 days ago

thank you for reviewing your stay at our Hotel. This property does differ from our other Phoenix's. The next time you are planning a trip call one of our reservation agents so that we may guarantee you get exactly what you want for your vacation

Reviewed 3 days ago

This is a good priced place. Elevators are a bit slow, but over all nice place to stay. It has good parking. It is close to everything. The beaches were super clean. Looking forward to my next stay!!!

Review collected in partnership with this hotel
Thank michellewright0123
Reviewed 4 days ago

We had a great 3 night stay. We stayed here for half of what Best Western or Sleep Inn wanted for just a room and we got a condo with a beautiful beach view. Everyone that worked there was incredibly nice. From the concierge staff...More

Review collected in partnership with this hotel
Thank jamesbR7580PQ
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 3 days ago

Thank you for the fantastic review!!! We are thrilled to hear that you enjoyed the comfort and cleanliness of your condo as well as our affordable rates!!! Thank you again for being our guests!! We look forward to welcoming you back again soon for another...More

Reviewed 1 week ago

Right on the beach, plenty of space. Wonderful for families with children. We only stayed one night but would have loved to stay for longer. We would definitely like to stay again. It’s within walking distance of everything you would want to do

Review collected in partnership with this hotel
Thank Karen D
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 1 week ago

Thank you for the 5 star review Karen!! We are thrilled to hear that you enjoyed your time with us!!! Thank you again for being our guests!! We look forward to welcoming you back again in the future for a fun and relaxing beach getaway!!!

Reviewed 1 week ago

It was OK. The staff was friendly and very helpful .Location good as it is right on the beach and we were within walking distance to fun places and food. The pool is SMALL and it was very cold. The elevators are crazy slow and...More

Review collected in partnership with this hotel
Thank Showell25
Response from Vicki C, Guest Relations Manager at Phoenix All Suites HotelResponded 1 week ago

Thank you for taking the time to review your stay. We are having unusually cooler weather than what we typically experience in April so I can see where an unheated pool would be a bit chilly. I will be forwarding your comments to the property...More

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Most Booked Properties in Gulf Shores, AL
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Hotel Amenities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
USD 77 - USD 268 (Based on Average Rates for a Standard Room)
Hotel Style
#4 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 77 - USD 268 (Based on Average Rates for a Standard Room)
Hotel Style
#4 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (64)
Room & Suite (239)
Pool & Beach (116)
Dining (4)
Amenities (13)
Family and Play Areas (2)
Questions & Answers
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Tonyandmag
15 November 2017|
Answer
Response from Marie R | Reviewed this property |
Honestly I’m not truly sure, but the room that we had was a beach front suite, which are the units along the back side of the condo facing the beach. I believe the beach pano suites are the units located at each 4 corners of... More
0
Votes
Blake M
20 June 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
no, I am sorry but there is not a basketball goal at Phoenix All Suites.
0
Votes
Msmissylou
23 June 2016|
AnswerShow all 4 answers
Response from JanetBrettRobinson | Property representative |
No, I am sorry but pets are not allowed. There are many kennels in the area that guests use while staying at the beach.
0
Votes
Room Tips
"Get lowest level possible so you can take the stairs."
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"Service was great"
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"ask for a corner unit, view is wonderful."
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"We love end units especially east end. Beach here is massive and perfect."
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