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Holiday Inn Express Hotel & Suites Gulf Shores

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Holiday Inn Express Hotel & Suites Gulf Shores
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218 Reviews from our TripAdvisor Community

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Showing 216: English reviews
New Orleans, Louisiana
Reviewed 8 September 2016

We absolutely loved our stay at Holiday Inn Express Hotel & Suites in Gulf Shores. Though not directly on the beach, it's just a short drive away and very reasonably priced. We had a party of four, so we went with a Suite and paid $175 a night on Labor Day Weekend. It's not a large hotel, but it has...

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Helpful?
Thank Trisha T
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Trisha T, Thank you so much for the kind review! We are glad that our hotel lived up to your standards, and that we were able to accommodate you with your late checkout needs. We are pleased to hear that you had a great start to your day with our wonderful breakfast, and had a wonderful stay. Please come back...

Reviewed 23 August 2016 via mobile

The room was very nice and the amenities were great. The continental breakfast was a hot buffet and it was delicious. However, we were sent to the wrong room twice. We had two kids under the age of five and they were ready for a bath and nap after being on the beach all day. The manager on duty was...

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Helpful?
1Thank Samantha J
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Samantha J, We apologize that we fell short of your service expectations, and that you were sent to the wrong room. I will speak with my management and front desk team and remind them that guest satisfaction and guest comfort are our main goals. We hope that you will give us another chance if you are in the Gulf Shores...

Lake Charles, Louisiana
Reviewed 22 August 2016

If you are looking to stay in Gulf Shores - but not on the beach - this is the place. My son & I stayed here mid-week on a business trip. The hotel staff was very friendly and helpful. The rooms were very clean - although there were small stains on the carpet. Beds are very firm but I still...

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Helpful?
Thank hutchins2016
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for choosing to stay with us on your business trip! I am glad to here that our staff here was friendly and helpful. We hope that in the future you will stay with us again! Warm Regards, Alexander L. General Manager Holiday Inn Express

Reviewed 21 August 2016 via mobile

This was our first time visiting the GulfShores and staying at this Hotel as we had friends stay there amonth before us and was please with it so we decided to stay here for our family vacation , we stay here for 5 nights we were very pleased with the service and staff was great and of course the daily...

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Helpful?
Thank Jennifer H
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Jennifer H, Thank you for choosing our hotel for your vacation here in Gulf Shores! I am pleased to hear that you had a great stay with us, and appreciate that you plan on visiting us again in the future! We take great pride in our hotel, and are happy to see that it had a positive impact on you...

Reviewed 17 August 2016 via mobile

My family and I stayed at this hotel for two nights. The staff were very helpful and the breakfast was pretty good. This location wasn't the nicest or cleanest Holiday Inn Express I have stayed at. The hotel is pretty close to the public beach.

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Helpful?
Thank Cary S
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear Cary S, Thank you for choosing our property for your vacation here in Gulf Shores. We are happy to hear that our staff was helpful, and you had a nice breakfast experience. We are committed to keeping a clean hotel, and we are sorry that we fell short of that goal. If you are ever in the area again,...

Reviewed 14 August 2016 via mobile

Reserved the Executive Suite with a King Bed...Nice spacious room with two tv's, couch, fridge, microwave and desk. Have to say the room was really nice. Big enough for my wife, 2kids (3 &1) and myself. Would definitely come back!

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Thank Brandon B
Pensacola, Florida
Reviewed 6 August 2016 via mobile

We haven't stayed at a Holiday Inn in a few years due to the declining condition of most of the properties but this hotel was a shining example of quality and "getting a big bang for your buck"! Nice, clean, updated rooms, and a very friendly, accommodating staff. Would definitely stay here again the next time we go to The...

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Helpful?
Thank MotleyTraveler
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

I am glad to hear how much you enjoyed your stay here at the Holiday Inn Gulf Shores. We greatly appreciate your review and take pride in our hotel and services. We hope you stay with us again. Sincerely, Alexander L. General Manager

Reviewed 4 August 2016 via mobile

Very nice place. Close to the beach. I would stay here again. The room was very clean. The personnel was very friendly. The breakfast in the morning was very good. They had a lot to choose from. There were pancakes eggs sausage, cereal, juice, coffee. Pretty much a full buffet breakfast.

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Helpful?
Thank andy9_24_11
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

We greatly appreciate your feedback and are glad to hear of how fond you are of our hotel and breakfast. We hope you stay with us again. Sincerely, Alexander, L. General Manager

Reviewed 26 July 2016 via mobile

rented this hotel with my parents a few years ago. now i had to come back with my boys at this same hotel because it was amazing. friendly staff. easy access to the beach and other places. great rooms.

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Thank Amanda L
Reviewed 24 July 2016 via mobile

Floors (carpet) were awful.. Room was $350. Expected a nice hotel for this amount of money.. Drive on past people! Outdated.. Uncomfortable..& Old... And window units.. Was very disappointed for the amount of money.. 😩 the couch was outdated and dirty.

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Helpful?
1Thank Jeannie C
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Hello Jeannie C, We appreciate your review of our hotel but were very sad to hear we did not live up to your expectations and want to apologize for that. I will be meeting with the Housekeeping and Maintenance staff and will discuss your review with them to ensure we are targeting the carpets and couches more frequently. I want...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542-3498
Region: United States > Alabama > Gulf Shores
Price Range: $116 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator. A door bell rings when elevator door opens.”
 of 5 bubbles lynnsQ7770HG, 24 Nov 2016 | Read review
“DO NOT have 107 or any rooms near the pool!”
 of 5 bubbles kiki4travel, 17 Mar 2016 | Read review
“First floor was great.”
 of 5 bubbles Bones06, 4 Mar 2016 | Read review
“breakfast lady is awesome”
 of 5 bubbles 570busterd, 22 Feb 2016 | Read review
“check the home page to get the room you like.”
 of 5 bubbles 268emmetg, 1 Jan 2016 | Read review
5 of 5