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Holiday Inn Express Hotel & Suites Gulf Shores

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Traveller (51)
Room & Suite (29)
Dining (5)
Overview
  • Excellent40%
  • Very good31%
  • Average18%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)
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Traveller rating
96
77
43
14
16
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LanguageEnglish
96
77
43
14
16
Show reviews that mention
All reviewscinnamon rollshi expressseparate sitting areabreakfast bar ishotel is cleanstayed one nightfront desk staffroom was spaciousfree breakfastwould stay here againinternet servicesmall poolminute drivethe main dragshrimp festivalhouse keepingflat screen
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1 - 5 of 246 reviews
Reviewed 1 week ago via mobile

Clean hotel with nice staff. Very close to the beach and convenient shopping. Breakfast was great! Beds were just average and bedding not great. HBO is on channel list as offered but wasn’t available.More

Thank RyanLaG
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 1 week ago

Hello Ryan, Thank you for your feedback.We are thrilled to hear that you enjoyed breakfast and that our team was able to deliver world class service. We strive for 100% satisfaction and apologize we fell short of the expectations. We recently had a change in...More

Hotel's Favourite
Reviewed 9 February 2018

Excellent price, especially for the Gulf Shores tourist area. We stayed for two nights. Our room was very clean; ditto for the bathroom. Comfortable beds and lovely pillows. Free WiFi worked fast and well. The free breakfast buffet was well stocked, perhaps typical (scrambled eggs,...More

2  Thank Cecilia R
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 11 February 2018

Hello Ms. Cecilia! We value your feedback as we strive to ensure 100% satisfaction and are thrilled to hear that you thoroughly enjoyed every aspect of your stay with us! The cinnamon rolls are definitely a favorite and are, as we like to say, irresistible....More

Reviewed 1 week ago

We booked 12 rooms for our soccer team. Excellent customer service from the booking to checking out. Friendly service and very accommodating for our large group. The breakfast was great and never ran out of anything. Only 1 1/2 miles to beach.More

Thank M9224UHandyb
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 1 week ago

Thank you for your feedback. We are thrilled to hear that your team had a wonderful time and that our team was able to deliver world class service! It was a pleasure to have your team stay with us. We hope you will return in...More

Reviewed 2 weeks ago

You get an impression of a hotel by its staff. Our first impressions of this Holiday Inn were excellent. The young women at the front desk when we checked in were pleasant and efficient. Our room was not ready by they took our cell phone...More

Thank O5722CEvirginiam
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 2 weeks ago

Good Afternoon, Thank you for your feedback! We are thrilled to hear that you found great comfort in our new mattresses and that our staff was able to deliver world class service. We strive for 100% guest satisfaction and apologize we fell short of these...More

Reviewed 4 weeks ago

We really enjoyed our stay. Rooms are very clean, beds very comfortable and a good variety of items for breakfast. Pool for kids or adults. Very close to many attractions and the beach. Front desk staff were very nice.More

1  Thank anmiller1634
Response from GMgulfshores, Front Office Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 4 weeks ago

Ms. Miller, Thank you for your feedback. We are thrilled to hear how much you truly enjoyed your stay with us and that you found great comfort in our new mattresses. We strive for 100% satisfaction and are delighted to hear that we were able...More

View more reviews
Most Booked Properties in Gulf Shores, AL
See all 25 hotels in Gulf ShoresSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
USD 108 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 108 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (51)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bluebirdofchoice
20 May 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
25 March 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
2 February 2017|
AnswerShow all 4 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
Room Tips
"Don't stay here"
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"pool was disappointing"
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"Top floor had less traffic and was quiet and secure."
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"Away from the elevator. A door bell rings when elevator door opens."
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