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Holiday Inn Express Hotel & Suites - Gadsden

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Traveller (38)
Room & Suite (25)
Dining (2)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(26 reviews)
“cracker barrel”(16 reviews)
“pancake maker”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Hotel & Suites - Gadsden
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Offers from Holiday Inn Express Hotel & Suites - Gadsden
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (224)
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Traveller rating
162
43
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3
1
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LanguageEnglish
162
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13
3
1
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All reviewsfront deskcracker barrelpancake makercinnamon rollseasy access to the interstateroom was cleansouthern hospitalitybreakfast was includedbiscuitsplace to staybreakfast barking roomgas stationfamily reunionrestaurants within walking distancecomfortable staysausage
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11 - 15 of 222 reviews
Reviewed 24 October 2017 via mobile

Wow, I am impressed. This place is definitely a must every year when I come into town. Right Location beautiful setting. Southern hospitality staff. Congratulations to General Manager Kristie on a great job she's doing with her staff as a great leader and Team Player....More

Thank frmdiver
Response from Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - GadsdenResponded 29 December 2017

We were thrilled that we impressed you during your stay at ourTorch Bearer Award winning hotel which is only given to hotels that have achieved the highest levels of excellence. We are pleased to have our GM Kristie on board and we also enjoy a...More

Reviewed 23 September 2017

Exceptionally nice employees who do whatever is necessary to help the customers. You can't go wrong with these folks. Any concerns you may have they will address immediately. I can't say it enough, too notch staff. From the front desk to the house keeping. Absolutely...More

1  Thank Cathy T
Response from Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - GadsdenResponded 29 December 2017

We appreciate your kind remarks regarding our staff and certainly want to thank you for choosing to stay with us in 2017 at our Torch Bearer Award winning hotel here in Gadsden, Alabama. This honor is only bestowed on the hotels that have achieved the...More

Reviewed 17 September 2017

This hotel in Gadsden has hospitality plus!! We, originally, booked in to attend a family reunion, but then Hurricane Irma made it necessary for us to stay there extra days as 'refugees' from the storm. The staff was over the top in accommodating our needs....More

Thank jaholt
Response from Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - GadsdenResponded 29 December 2017

Thank you so much for your very gracious compliments after your hotel stay with us in 2017. We were so happy to be able to host you during such a trying time and thankful that we could be your "port in the storm". Gadsden is...More

Reviewed 2 September 2017

We chose this hotel for an overnight stay on our way from Virginia to Florida to break up the long drive. When we arrived we entered a very nice lobby and we were greeted by a very friendly agent. We were a little early for...More

Thank Paul M
Response from Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - GadsdenResponded 29 December 2017

Thank you for choosing to stay with us in 2017 at our Torch Bearer Award winning Holiday Inn Express & Suites in Gadsden, Alabama. We sincerely appreciate your wonderful review and were so happy to hear that enjoyed the hotel, amenities and friendly staff. We...More

Reviewed 20 August 2017 via mobile

We stayed here twice in one week, four nights total. The staff was very helpful and friendly. The wifi on both the 2nd floor and ground floor was weak, often completely useless. The AC in both rooms struggled to keep the room cool and the...More

Thank dragonflytw65
Management response:Responded 21 August 2017

Dear Dragonflytw65, Thank you so much for taking the time to send in a review about your stay with us. Receiving your feedback helps us to improve so that your stay will be to your satisfaction. With that being said, we are in the process...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
USD 111 - USD 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Gadsden
#2 Family Hotel in Gadsden
#4 Business Hotel in Gadsden
#4 Romantic Hotel in Gadsden
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 111 - USD 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Gadsden
#2 Family Hotel in Gadsden
#4 Business Hotel in Gadsden
#4 Romantic Hotel in Gadsden
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (25)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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walker-roamer
26 March 2017|
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Response from LCStarr | Property representative |
No We apologize but we are not
1
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Room Tips
"The second floor has nice view. No road OE parking noise at this level."
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"All the floors are quiet. If you need to wash clothes though, the washing machine is on the second floor"
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"I always stay on an upper floor near the elevator, but all rooms are equally good at this hotel."
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"We loved the upgraded room with the couch and sitting area with desk."
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