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Comfort Suites Fultondale

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Comfort Suites Fultondale
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30 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Fultondale
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Showing 30: English reviews
North Augusta, South Carolina
Reviewed 18 March 2017 via mobile

Brenda who check me in was the greatest even working it out for me to get in super early. She was friendly efficient and very helpful. She also was knowledgeable of the area and gave me wonderful directions to the event I was attending. Looking for a place near Birmingham to say this is definitely it.

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Helpful?
Thank sassykingskid
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

Thank you we look forward to your return stay with us.

Reviewed 18 March 2017 via mobile

I stayed at the comfort inn for 1 night and the service was great. The staff was very friendly and they went over and above to make sure that I enjoyed my stay. One of the staff members(Mrs. Brenda), really helped knock my experience out of the park. She worked during the morning that I was there. I had a...

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Helpful?
Thank Justin S
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

Thank you we look forward to your return stay with us.

Reviewed 13 March 2017 via mobile

You really have to screw a lot of things up to irritate me and this hotel was just a really bad experience overall. From the nasty stained sheets and constant odor to the cable tv being out during the whole stay. This is a $35/night quality motel charging normal $95/night quality ($120 after tax) rates. The best advice you could...

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Helpful?
Thank micahj1
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

I am very sorry for your experience during your stay with us. I am the new manager and taking steps to make our guest more comfortable. We have steamed cleaned the carpets and redone the tubs. I have also implemented a deep clean program for each room.

Reviewed 12 March 2017

Just want to comment Brenda on her upbeat energy. Being positive and upbeat can influence everyone around you and she sure did that. Complimenting my girls really boost their morale and they won the first round. The more positive energy you have around you, the better you will feel about yourself. ....I believe that and Brenda jump started our morning....

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Helpful?
Thank sherr h
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

Thanks

Columbia City IN
Reviewed 9 March 2017 via mobile

We stayed here one night on our way to the gulf. The room was spacious, but the heating system was so loud and continually kicked on and off all night, making it hard to get sleep. The sheet and mattress pad did not fit the king sized bed and kept coming off during the night. The bed was comfortable but...

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Helpful?
Thank Debbie W
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

Thank you for letting me know of the issues with your room. I will take corrected action with our linens to correct this. We are replacing a/c's.

Reviewed 4 March 2017 via mobile

Absolutely excellent service. The staffs very friendly service made for a superb stay. Our desk associate Treva went above and beyond all expectations making sure our stay was comfortable. The rooms are very nice, the complimentary breakfast was very good. Brenda and Cassandra made our morning checkout very fun. Great place to stay!

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Helpful?
Thank Brian M
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

Thank you and we hope to see you again soon.

Reviewed 19 February 2017

The service of the ladies and Phil are 5 stars. My room is always clean with nice King beds and lots of pillows. And even when I am late for breakfast,Cassandra has it ready for me. The pool is nice and the hot tub is a treat. Parking is tight and could be better. The hallways always have a nice...

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Helpful?
Thank Genx 0
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

Thanks

Reviewed 18 February 2017

I love the front desk rep Brenda Kennedy she is really sweet and nice I love her personality she made sure that she took care of my last minute reservation and she offered discounts that applied to me that no one has ever offered me I have stayed here the month of February and she is the best out of...

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Helpful?
Thank Phil M
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

Thank you

Reviewed 12 February 2017 via mobile

Front desk lady was very nice, but this hotel is disgusting. 2nd floor hallway was filthy! Our room had greasy handprints on the headboard and stains on the duvet. We left immediately!!!! No thanks! It was awful!

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Helpful?
Thank AnnieMc78
Amy M, General Manager at Comfort Suites Fultondale, responded to this review

I am sorry for the delay in responding to your survey. I am the new manager and have taken steps to make our guest more comfortable. We have redone the tubs, shampooed the carpets and I have replaced the duvets. I am working hard to ensure our guest enjoy their stay with us.

Reviewed 12 January 2017 via mobile

I have stayed here a few times, they have nicely renovated the place and they have a great location with restaurants within walking distance and also shopping nearby and I am always treated with a warm welcome!

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Helpful?
Thank Radha P
Phillip G, General Manager at Comfort Suites Fultondale, responded to this review

Thanks for staying with us. We hope you stay with us again....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Suites Fultondale

Address: 1325 Old Walker Chapel Rd, Fultondale, AL 35068-1659
Region: United States > Alabama > Fultondale
Price Range: $145 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Fultondale 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Comfort Suites Fultondale Hotel Fultondale
Fultondale Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Fultondale staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms were quiet”
609marvinb, 21 Apr 2017 | Read review
“Stay here! Brenda Kennedy will ensure you have an awesome stay!”
kenshaunb, 25 Mar 2017 | Read review
“Third floor back side”
genx0, 18 Feb 2017 | Read review
“I love the room I always get and I love the view”
philmQ2661SG, 18 Feb 2017 | Read review
“I've stayed here several times and every room has been very clean and comfortable and service hands down has been always GREAT!!”
whynot25, 5 Oct 2016 | Read review
5 of 5