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Quality Inn

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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Fleming, United States
Reviewed 1 July 2016

Do not stay in this hotel as long as the current general manager, Tammy Metcalf, is there. Someone was given a master key and attempted to enter my room at 12:30 at night. Only two towels were in my room. My registration was manipulated and I was charged for two nights on a one night stay and a third night...

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Helpful?
2Thank Kathyren W
Tam209, Manager at Quality Inn, responded to this review

I am sorry that you feel this way. We strive for guest satisfaction, but you did stay two nights. The third one was an authorization on your card that will fall off depending on your bank,

Indianapolis, Indiana
Reviewed 27 June 2016

We stayed here for the Shrimp Festival 2015 due to location and not willing to pay big bucks for places closer to the beach. We were on the main floor, door opened to the parking lot. Room had a really funky smell; not sure if it was in the AC or carpet. Complained to front office staff, who said they...

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Helpful?
Thank JohnandJana
Angola, Indiana
Reviewed 30 May 2016

We found this hotel to be clean and comfortable. The staff was very friendly, even to those coming in wanting rooms after they were full. We had to check out before breakfast in order to get to the meet, but our receipt was ready and waiting. No hassles!

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Helpful?
Thank podiumchick
Destin, Florida
Reviewed 24 May 2016

Every employee I came in contact with offered their assistance, was helpful, polite, very nice and upbeat. The room was very clean and pleasant. I’m one of those people that rearrange furniture to suit me. The carpet was even clean, behind the furniture I moved. I went to the front desk and got extra pillows, decaf coffee, shampoo and conditioner....

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Thank Linda K
Reviewed 15 May 2016

We recently stayed @ this hotel during a leisurely motorcycle trip with friends. We only planned on staying for 1 night, but enjoyed our stay so much we extended our stay 3 more days. The staff and manager Tammy, were all so friendly & helpful . The room was clean & comfy, the hotel was nice and clean & the...

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Thank Denise M
Charlotte, North Carolina
Reviewed 10 May 2016 via mobile

This place is not clean! Carpet feels like oil its nasty. The rooms have an odor (even in non-smoking) coming from the air conditioner. Their very dark rooms probably to keep people from noticing how disgusting it is....our sheets had a blood stain and the comforter reeked of smoke...we were in a non-smoking room. My husband told the maintenance guy...

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Helpful?
Thank Ruth H
Tam209, General Manager at Quality Inn, responded to this review

We are sorry that you were not satisfied with your stay, we strive to keep our guests happy. I can assure you that you did not have blood stains on your sheets. If blood is found on sheets they are thrown away. As far as the towels go we have old towels that are stained and can not be used...

Midwest City, Oklahoma
Reviewed 21 April 2016

This place is a little rough on the outside, needs paint and updating, but the room was nice. Seemed like new carpetting. Beds were comfortable. We had some booking issues when I checked in but desk people were cooperative and we worked out the problems. The pool was fun and adequately clean. Breakfast wasn't worth the stop. Lots of eating...

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Thank reblhrt
Florida
Reviewed 10 April 2016 via mobile

Old hotel, old furniture, not very good mattress. But clean with fresh paint and relatively new carpet. They balked at letting 2 people have4 bath towels but eventually gave them to us. Lobby and breakfast area bright and cheerful usual breakfast but with warm biscuits and gravy.

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Helpful?
Thank FloridaArnie
Tam209, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tammy Metcalf...

Fort Oglethorpe, Georgia
Reviewed 10 April 2016

paid for one night check out got bill there was an extra 60.00 dollars they said we took a trash can and burn a sheet not true we are in our 70s would not do that. if you are out of look out get you for no reason

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Thank zmelloxxx
Tam209, Manager at Quality Inn, responded to this review

Thank you so much for your response, we are sorry that you feel this way and were not satisfied with your stay. Please understand that this is our policy for damaged and missing items as they are costly for us to replace. Can you imagine that when this happens everyday we must help to control our expenses to avoid raising...

Montgomery, Alabama
Reviewed 7 April 2016

The nicest part of the Hotel was the check-in area. Our room was horrible. The door was broken and even after they claimed maintenance fixed it, it was still broken. The air conditioner was not working properly. I complained and was lied to that maintenance would fix it, and they did not, even though I relayed to them that my...

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Helpful?
1Thank TeeJay0675

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located next to Tanger Outlet Mall. Within walking distance to many restaurants. Approx. 8 miles to the beach in Gulf Shores, Waterville USA is approx. 5 miles. Great central location to Orange Beach, Gulf Shores and Foley Sports Plex's. The Wharf in Orange Beach, where numerous concerts are held is only about 8 miles.We are just a great centrally located hotel, without paying the high prices at the beach. ... more   less 

Additional Information about Quality Inn

Address: 2441 S. McKenzie Street, Foley, AL 36535
Region: United States > Alabama > Foley
Price Range: $81 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 58
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Also Known As:
Quality Hotel Foley
Hampton Inn Foley
Hampton Inn Gulf Shores
Foley Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upstairs in front”
 of 5 bubbles elbertcarlg, 15 Feb 2017 | Read review
“rooms on the east end.”
 of 5 bubbles 716jimmyc, 22 Oct 2016 | Read review
“Don't arrive early”
 of 5 bubbles 32debrav, 18 Jul 2016 | Read review
“Facility is okay just not the management.”
 of 5 bubbles kathyrenw2016, 30 Jun 2016 | Read review
“2 floors, with elevator and stairs. Ice maker and vending machine on both, by elevator.”
 of 5 bubbles lindakG9445XK, 24 May 2016 | Read review
5 of 5