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BEST WESTERN River City Hotel

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209 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Friendswood, United States
Reviewed 3 weeks ago

I stayed there on business several times the last year. The staff, cleanliness and breakfast are all great. I mentioned they did not have my favorite, grits, last week and the next morning there they were. They even offered to make some the first day but I declined.

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Helpful?
Thank Harry B
Houston, Texas
Reviewed 4 weeks ago

Have stayed here several times and found the staff to be very friendly and helpful. Rooms are clean. Nice breakfast in the morning. Room prices are very reasonable. Close to where I need to go for business meetings.

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Thank Bill B
Raleigh, North Carolina
Reviewed 29 October 2016

Fire alarm went off more than 5 times in less than a 24 hour period. No rest with constant fire alarms sounding off and strobe lights. Lights flashed for over 1 hour on the last time it went off. And btw there was no fire. Also old blood stains on sheets.

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Thank Brian J
Maryville, TN
Reviewed 26 October 2016 via mobile

Antiquing with a friend in the great state of Alabama. Stayed here for 2 nights. Room very nice and clean. All staff were very nice and hospitable. Great breakfast. Definitely recommend this hotel. Will stay here again.

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Thank Radejamel
Reviewed 22 October 2016

I am very very pleased with my at stay the Best Western, River City Hotel. I haven't expereniced customer service like this in along time. The staff has really restored my faith in it. My room was a King deluxe w\ jacuzzi. Very clean and inviting. A totally relaxing experience. The room included mircowave and fridge.The pictures on the website...

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Helpful?
Thank Amanda M
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

We appreciate your feedback on your most recent stay at the Best Western River City in Decatur, AL. We strive to be the best and it shows in our staff. Looks like we need to take some new pictures for the website. Thanks for your comments. Hope to see you again.

Indianapolis, Indiana
Reviewed 15 October 2016

Check in was quick and easy, rooms were very clean and comfortable. Staff was friendly and very helpful. Normal breakfast, but the staff managing the breakfast was friendly, kept food re-filled and fresh, kept tables and area clean. Very quiet location. Close to restaurants and shopping. Price was right, and will definitely stay here again.

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Helpful?
Thank Mark S
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for staying with us. We appreciate your feedback on your stay. We share all comments with the staff. They love it.... Thanks again.

Dacula, United States
Reviewed 6 October 2016

I have never traveled to this part of Alabama as we brought our boys cross country team from Dacula, GA for a race. This hotel is in the middle of mostly nowhere and there was some construction going on all around it but the customer service and quality of our stay was very good. Seyma was my contact from beginning...

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Helpful?
Thank Gavin/josue/ale... L
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your most recent comments. Our staff loves feedback. Seyma is truly a Superstar....... Safe travels.

Monroe, Georgia
Reviewed 25 September 2016

we felt welcomed and at home at this wonderful hotel...plan to return. the staff was very helpful and the free breakfast was delicious. It's dog and cat friendly but I didn't bring my pet. No traces of pet odor in my room or in the hotel in general!

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Helpful?
Thank BJS649
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you so much for your comments about your recent stay at the Best Western River City in Decatur, AL. Our staff loves to get feedback from our guests. I will pass yours along for their wall. We are one of the few pet-friendly properties in Decatur, AL. We hope to see you again very soon. And please bring your...

Anniston, United States
Reviewed 19 September 2016

Hotel was average in quality and amenities was there. Clean room just remodled, had fridge but no microwave. Eating places was in good walking distance. Hotel staff was average and tried to be helpful but could look more professional .Internet was not as good as I needed, but I finally got what I needed completed.

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Helpful?
Thank Terry M
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your recent response about your stay at our hotel. I am sorry that we could not do more to "WOW" you during your stay. Our property and our staff try our hardest to be a top notch operation. Please on your next visit give us another opportunity to show why we feel we are the BEST.

Chesapeake, Virginia
Reviewed 16 September 2016 via mobile

Would like to thank management for the their services especially with the help of Marissa, Ashley, and Sherry. I would stay here again. Continental breakfast was prepares very well. No problems with anything. Cleaning service did an outstanding job keeping up with the cleaning of my room.

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Helpful?
Thank Kenneth R
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for all your positive comments about your stay at Best Western River City Hotel. Our staff will enjoy seeing all the comments on the wall. We can't wait for you to return again and stay with us. Thanks again.....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603
Region: United States > Alabama > Decatur
Price Range: $106 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River City Hotel 2.5*
Number of rooms: 59
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Also Known As:
Best Western Decatur
Decatur Best Western
Hotel Style:
#2 Business Hotel in Decatur
#2 Romantic Hotel in Decatur
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Questions & Answers

Questions? Get answers from BEST WESTERN River City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for an overnight stay while traveling I-65.”
 of 5 bubbles H7322TZmarks, 15 Oct 2016 | Read review
“Room 303 away from elevator but has lights from parking lot shine in at night.”
 of 5 bubbles TereK660, 24 Apr 2016 | Read review
“i love the jacuzzi room. I've stayed in many of the rooms and all the beds afford a wonderful nights sleep.”
 of 5 bubbles juangH5643AF, 21 Mar 2016 | Read review
“Many of the rooms have large hot tubs in the rooms.... Strange I know...”
 of 5 bubbles tjbss, 23 Jan 2016 | Read review
“Suites were sizeable and comfortable”
 of 5 bubbles 581leeg, 4 Jan 2016 | Read review
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