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BEST WESTERN River City Hotel

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213 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Decatur, Alabama
Reviewed 1 week ago

Excellent place to stay. The Best Western is very clean, comfortable, and the service is top notch. They are always going the extra mile to take care of you. Breakfast is the best. If staying in the Decatur area I would definitely recommend them.

Review collected in partnership with Best Western
Thank davidkC5528BZ
Nashville, TN, United States
Reviewed 2 weeks ago

With some prompting, the enthusiastic staff keeps this place clean and nice. Great new manager is looking to make you stay as perfect as possible. Individually controlled, thermostatic regulated A/C and heat works really well (as opposed to some older hotels w big brand names).

Review collected in partnership with Best Western
Thank Edward B
Huntsville al
Reviewed 2 weeks ago

Having to make a quick, unexpected trip to the Morgan County, Alabama area for a family funeral, I called and made a reservation. The weather was so bad, the drive took longer than expected and had to go straight to the funeral. When all was done, I checked into the hotel to find a wonderful, friendly staff and a great...

Thank Southernaeiou
Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

I had a very pleasant experience at the Best Western River City Hotel. Victavious was very quick, friendly and efficient on check-in. Jerreta was very kind, polite, and accommodating during breakfast time the next morning when I had a little work to do in the cafe area. She brought me fresh coffee on my way out the door. She is...

Thank brandon15033
Friendswood, United States
Reviewed 15 November 2016

I stayed there on business several times the last year. The staff, cleanliness and breakfast are all great. I mentioned they did not have my favorite, grits, last week and the next morning there they were. They even offered to make some the first day but I declined.

Thank Harry B
Houston, Texas
Reviewed 9 November 2016

Have stayed here several times and found the staff to be very friendly and helpful. Rooms are clean. Nice breakfast in the morning. Room prices are very reasonable. Close to where I need to go for business meetings.

Thank Bill B
Raleigh, North Carolina
Reviewed 29 October 2016

Fire alarm went off more than 5 times in less than a 24 hour period. No rest with constant fire alarms sounding off and strobe lights. Lights flashed for over 1 hour on the last time it went off. And btw there was no fire. Also old blood stains on sheets.

1Thank Brian J
Maryville, TN
Reviewed 26 October 2016 via mobile

Antiquing with a friend in the great state of Alabama. Stayed here for 2 nights. Room very nice and clean. All staff were very nice and hospitable. Great breakfast. Definitely recommend this hotel. Will stay here again.

Thank Radejamel
Reviewed 22 October 2016

I am very very pleased with my at stay the Best Western, River City Hotel. I haven't expereniced customer service like this in along time. The staff has really restored my faith in it. My room was a King deluxe w\ jacuzzi. Very clean and inviting. A totally relaxing experience. The room included mircowave and fridge.The pictures on the website...

Thank Amanda M
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

We appreciate your feedback on your most recent stay at the Best Western River City in Decatur, AL. We strive to be the best and it shows in our staff. Looks like we need to take some new pictures for the website. Thanks for your comments. Hope to see you again.

Indianapolis, Indiana
Reviewed 15 October 2016

Check in was quick and easy, rooms were very clean and comfortable. Staff was friendly and very helpful. Normal breakfast, but the staff managing the breakfast was friendly, kept food re-filled and fresh, kept tables and area clean. Very quiet location. Close to restaurants and shopping. Price was right, and will definitely stay here again.

Thank Mark S
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for staying with us. We appreciate your feedback on your stay. We share all comments with the staff. They love it.... Thanks again.

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN River City Hotel

Address: 1305 Front Ave SW, Decatur, AL 35603-2675
Region: United States > Alabama > Decatur
Price Range: $111 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Decatur
Decatur Best Western
Hotel Style:
#2 Romantic Hotel in Decatur
#2 Business Hotel in Decatur
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Questions & Answers

Questions? Get answers from BEST WESTERN River City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grab a fresh baked cookie at check-in”
 of 5 bubbles brandon15033, 14 Dec 2016 | Read review
“Great for an overnight stay while traveling I-65.”
 of 5 bubbles H7322TZmarks, 15 Oct 2016 | Read review
“Room 303 away from elevator but has lights from parking lot shine in at night.”
 of 5 bubbles TereK660, 24 Apr 2016 | Read review
“i love the jacuzzi room. I've stayed in many of the rooms and all the beds afford a wonderful nights sleep.”
 of 5 bubbles juangH5643AF, 21 Mar 2016 | Read review
“Many of the rooms have large hot tubs in the rooms.... Strange I know...”
 of 5 bubbles tjbss, 23 Jan 2016 | Read review
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