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Roland Hotel

80 reviews
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Traveller (50)
Room & Suite (46)
Dining (15)
Overview
  • Excellent36%
  • Very good32%
  • Average16%
  • Poor8%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
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Reviews (80)Write a Review
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All reviewslady managerservice hospitalitycomplimentary breakfastresidential areahousekeeping staff areroom servicerooms are a bit smallhome away from homesuite roomdecent roomssuperb hoteltasty foodmain roadvisit kolkatathe heart of the cityaverage hotelfront office
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1 - 5 of 80 reviews
Reviewed 6 October 2017

This hotel is highly over priced . Compared to this hotel there are plenty other better options. Also the location is nothing great. It is in a small lane. Rooms are very average. Breakfast was the only saving grace.

1  Thank kapil a
Response from Rishika29, Owner at Roland HotelResponded 11 October 2017

Dear Guest, Thank you for providing your feedback. Please accept our sincerest apologies for the inconveniences you faced during your time here. Your experience is certainly not reflective of a typical stay with us.  Best regards, Management & Staff Roland Hotel

Reviewed 21 September 2017 via mobile

Very Good location , good staff but rooms were just ok service was fine. Value for money if u want a good hotel in heart of city , nearby all good eating joints and places to hang out are there . And the buffet provided...More

Thank sahils30
Response from Rishika29, Owner at Roland HotelResponded 11 October 2017

Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would...More

Reviewed 20 August 2017 via mobile

The stay at hotel was very pleasant and enjoyable for me. I liked the location very much. The service people everywhere were very nice and polite :) When in the city of joy - Kolkata, do book your stay at Hotel Roland, Ballygunge.

Thank survedeepesh
Response from Rishika29, Owner at Roland HotelResponded 29 August 2017

Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay with us. We hope to welcome you again at Roland Hotel. Bets regards, Management & Staff Roland Hotel

Reviewed 16 July 2017

Claims to be more than it really is - and charges way over the top. Some rooms are very tatty and tired - and need a complete refit. Breakfast is served as part of the package - but plates / glasses etc are often dirty...More

1  Thank Albia-Newton
Response from Rishika29, Owner at Roland HotelResponded 18 July 2017

Dear Guest, Thank you so much for taking the time to give us feedback on your recent stay. It seems that the room was just not up to your standards, and we would like to sincerely apologise for your experience, and will certainly speak with...More

Reviewed 11 June 2017

This Hotel is located in the Rowland road very close to the Elgin Road and is closer to visit all the city attractions and I stayed at this place from 30th to 31st August 2016 along with a friend. The check in was very smooth...More

1  Thank VenkataRayala
Response from Rishika29, Owner at Roland HotelResponded 16 June 2017

Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Banquet Room
Airport Transportation
Business Centre with Internet Access
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Details
Price range
USD 45 - USD 59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Kolkata (Calcutta)
#13 Business Hotel in Kolkata (Calcutta)
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 45 - USD 59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Kolkata (Calcutta)
#13 Business Hotel in Kolkata (Calcutta)
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (50)
Room & Suite (46)
Dining (15)
Hotel & Grounds (26)
Bathroom (18)
Business Centre & Event Rooms (18)
Questions & Answers
Ask a question
Trijeshwar D
1 October 2017|
Answer
Response from Albia-Newton | Reviewed this property |
You need to ask the Hotel this - Not a previous guest - I suggest you contact the reception desk team via their email
0
Votes
236dhireshb
23 October 2016|
AnswerShow all 5 answers
Response from Rishika29 | Property representative |
We have 27 rooms, out of which 3 are suites.
0
Votes
Room Tips
"All rooms are good"
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"Please check twice before finalising your stay since display pictures published are not authentic"
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"It does not really matter. Kolkata is a noisy city"
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"All rooms are pathetic"
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