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Swissotel Kolkata

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Swissotel Kolkata
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1,273 Reviews from our TripAdvisor Community

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Showing 1,210: English reviews
Reviewed yesterday NEW

This is a modern hotel, close to the airport and with outstanding facilities. Most of all it has outstanding staff and customer service. We were superbly looked after by Puja Chowdhury, the Duty Manager. We experienced the best customer service we have EVER had. Thank you Puja!

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Helpful?
Thank Julie B
Reviewed 2 days ago NEWvia mobile

Stay here. If you're coming to Kolkata, stay here. Laltu and Dibakar are 2 of the best hotel staff that I've ever met. Everything about my stay was absolutely wonderful. The hotel and rooms are quite clean, and Laltu will ensure that your room is immaculate. The front office staff is great, Dibakar being the best one of all. I...

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Helpful?
Thank Daniel P
MSP
Reviewed 3 days ago NEW

There is nothing not to like about this hotel! The breakfast is excellent. The supper is excellent, whether you order from the menu or do the buffet. Internet is very good. On my prior stay, I was not getting good Internet reception and told the hotel about it. They put a repeater in my room and the Internet was excellent....

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Helpful?
Thank MN_TravellerMsp
Singapore, Singapore
Reviewed 6 days ago NEW

Very convenient for the airport. Next to a shopping mall with restaurants and coffee shops. Staff are very friendly and efficient. Rooms are well appointed and clean. I will be sure to stay again next time I visit.

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Helpful?
Thank LCM1305
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for choosing our hotel for your trip to Kolkata and taking the time to review us on Tripadvisor. My team and I are delighted to know that you had a wonderful experience. We thank you for your lovely comments. Happy to know, you were pleased with the friendly and efficient services offered by our team members....

Vermont
Reviewed 1 week ago via mobile

Our family of three - including a 6-year-old - stayed in a suite with a hot tub. It was definitely the right call! My son splashed around in the hot tub much of the time which was a welcome since the pool water is chilly this time of year. Beautiful pool though! Top notch situated on the corner of the...

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Helpful?
Thank tikiskis
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm Greetings from Swissotel Kolkata! Thank you for choosing to stay at Swissotel Kolkata and thank you for taking the time to share your feedback. We appreciate your candid review and also sharing your kind words about your experience at our Hotel. We shall look into the areas of concern mentioned in your feedback and try and improve...

Reviewed 1 week ago via mobile

Positives:- location from airport, 5-7mnts without traffic & 10-15 with regular traffic. Check in was smooth. Staff courteous. Ambient amenities in room/hotel. Mr.Abhishek of night shift was very helpful as i checked in at 1am. Hotel is clean room is well maintained. Bathroom of classic room is average but clean. Junior suit with jacuzzi is just awesome. Negatives(may be none):-...

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Helpful?
Thank Roshan V
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. It is a pleasure to have you as our guest. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. Thank you once again for...

Kolkata
Reviewed 2 weeks ago

I am just taking this opportunity to sharing my feedback on the disappointments i faced during my stay in your esteem property from 31st Dec to 2nd January . I chose your property because Swissotel had always been my favourite property in town and wanted to celebrate and spend the new year weekend with my wife here only in my...

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Helpful?
Thank Kirti L
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Welcome back to Swissotel Kolkata Thank you once again for choosing to stay with us at Swissotel Kolkata. We regret not being able to serve you better. Please accept our sincere act of contrition for any lapse in service or communication, as well as any discourteous and humiliating embarrassment caused to you. To delve into the specifics of...

Reviewed 3 weeks ago via mobile

The location of this hotel is perfect. Takes only 15 minutes from Airport and nearby attractions like city centre and eco park makes the hotel great. The hotel is well equipped and clean. The staff's are well behaved. Thumps up to the management. The in-house banquet is good for parties. The food served was great. A must stay when you...

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Helpful?
Thank Endure1
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching and rejuvenating experience. We are delighted to know that you enjoyed your...

Reviewed 3 weeks ago

The swissotel kolkata is nice hotel in kolkata. Near to the airport. Having spacious rooms. I stayed here for 3 nights.a warm welcome was there, all the staff are very much helpful always ready to serve us. On my birthday Ms.baby send us a cake, chocolates, booke and lots more, they made my birthday memorable. The food quality is awesome...

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Helpful?
1Thank Manish s
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for choosing our hotel for your trip to Kolkata and taking the time to review us on Tripadvisor. My team and I are delighted to know that you had a wonderful experience. We thank you for your lovely comments. Happy to know, you were pleased with the personalized and courteous services offered by our team members...

Gurgaon, India
Reviewed 3 weeks ago

This is a new hotel and quite close to the airport around 10-15 minutes drive from the airport. I liked: nice large rooms, first of a kind menu for pillows (try swiss alp shaving), great menu for food as has most of the cuisines, superb staff Disliked: Restaurant staff did not understand their own menu and took a lot of...

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Helpful?
Thank Ankur G
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending your precious time to share your review on Trip Advisor and also your kind words about your experience at our Hotel. It gives us an enormous pleasure to learn that you had a fabulous time at the Swissotel Kolkata. Thank you for your patronage. A bit disappointed for not being able to serve you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Region: India > West Bengal > Kolkata (Calcutta)
Price Range: $135 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata Kolkata (Calcutta), India - West Bengal
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#5 Spa Hotel in Kolkata (Calcutta)
#6 Luxury Hotel in Kolkata (Calcutta)
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kolkata staff and other travellers.
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Questions? Get answers from Swissotel Kolkata staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In summers definately go for room with Jacuzzi , for winters not advisable as it is of no use as evident from my above review”
 of 5 bubbles LooniaKirti, 2 Jan 2017 | Read review
“rooms near the lift are more preferable first 5 or last 5 in each floor”
 of 5 bubbles DIBYAJYOTI79, 21 Dec 2016 | Read review
“Try getting odd number rooms that are numbered over 15 and a floor 6 or above for a beautiful view”
 of 5 bubbles Worldtours1, 19 Dec 2016 | Read review
“Floors 9 and above are best.”
 of 5 bubbles SuzieSundariV108, 28 Nov 2016 | Read review
“Opt for top floor”
 of 5 bubbles captain063mumbai, 20 Nov 2016 | Read review
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