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The Elgin, Darjeeling

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The Elgin, Darjeeling
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514 Reviews from our TripAdvisor Community

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Showing 491: English reviews
New Delhi, India
Reviewed 25 August 2015 via mobile

I stayed in Elgin darjeeling on my anniversary tour,hotel was nice and clean rooms .Its just a 2 minute walk to the mall road. The hotels lobby is very well furnished with a colonial touch to it. Food was excellent giving a nice variety of choices.It was a good experience overall

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Helpful?
4Thank thegauravaggarwal
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you for your positive feedback and we look forward to serving you again.

Reviewed 22 August 2015

Amazing place to stay. Excellent property. We stayed there for 3 days. Very good food and lovely rooms. Loved the view from our room. The staff was very well behaved and trained. Very good crowed and highly recommended.

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Helpful?
2Thank Priyanka G
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Priyanka ! We thank you for your positive feedback and we look forward to seeing you again!

New Delhi, India
Reviewed 17 August 2015

it is arguably one of the finest hotels in Darjeeling. We were given room no 412 in the tower wing and the room was big and well furnished. The toiletries can be increased. Food was the highlight of the trip . Was always served warm . Good staff . Always smiling. The orders took time but i believe that we...

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Helpful?
2Thank VishalShivani
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you so much for your positive feedback and we do hope to serve you again, we have passed on your compliments to the staff member who deserves your praise .

Christchurch, New Zealand
Reviewed 17 August 2015

The Elgin provided a wonderful hotel experience. From receiving a welcome drink on arrival to our final check out, the time spent was very enjoyable. Our room was charming with its ornate bathroom and quaint furnishings. The service was excellent and staff very attentive and friendly. We particularly liked the sumptuous old world sitting rooms which harked back to a...

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Helpful?
3Thank Brent K
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you so much for such a detailed positive feedback and we do hope we will get an opportunity to serve you again . We apologise for the patchy internet wifi . Although we have done our very best to put in place a good wifi network within the hotel , we only have one GOVT...

new delhi
Reviewed 11 August 2015

the decor is home like and nice . the food needs lots of improvement . understaffed in the restaurant . responsiveness needed . no basic amentities in room like shaving kit , comb . newspaper no variety . charges very expensive for the hotel can be much better . wifi works intermittently

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Helpful?
1Thank travelexpert87
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you for giving us the opportunity to serve you and we do look forward to serving you again with the improvements you have suggested . We have spoken with the kitchen and restaurant staff who were on duty during your stay and appraised them of your feedback with regards to the food quality and service...

Kolkata (Calcutta), India
Reviewed 6 August 2015

Subj. : Stayed in Hotel Elgin Darjeeling, from 6th to 9th October 2014 (3 Nights) , 3 Persons 1) One good Room was organized for us by the Wandervogel Adventures, Kolkata, But first we got the room no. 21 To our opinion this was only one Standard Double Bed Room and was not good enough for us. As we were...

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Helpful?
1Thank Sonai951
ElginGuestRelations, Guest Relations Manager at The Elgin, Darjeeling, responded to this review

Dear Sonia ! We have been through your review very carefully and we thank you so much for bringing these issues to our attention and we are also at the same time very sorry to know that you were not happy with your stay with us . We have looked into the bathroom of this particular room and the same...

Ulhasnagar, India
Reviewed 24 July 2015 via mobile

Didn't feel like hotel.... ambiance make you feel at heritage home...love the hotel decor the wooden flooring, library, antiques,paintings on the wall.food was homely, fresh. I booked room including meals. Though it was buffet but I got milk tea on demand without extra pay. Very nice staff. Location was excellent ...though 2min walking from market but maintain its privacy and...

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Helpful?
1Thank DrSadhana
ElginGuestRelations, Guest Relations Manager at The Elgin, Darjeeling, responded to this review

Dear Dr Sadhana! We thank you so much for appreciating the history and the ambiance of the Elgin Darjeeling , the property we built in 1887 by the Maharaja (King) of the princely state of Cooch Behar In India . We do look forward to serving a discerning traveller like you again.

india
Reviewed 21 July 2015

Its just a 2 minute walk to the mall road. The hotels lobby is very well furnished with a colonial touch to it. Huge restaurant by hill staion standards. Very cute rooms yet luxurious. One of the older but very well maintained hotels of darjeeling

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1Thank vivekindia
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! We thank you very much for your feedback ! We do look forward to see you again as our guest and to be given an opportunity to serve you .

Reviewed 8 July 2015 via mobile

We have stayed for 2nighs on 2nd and 3rd of July. Rooms which was alloted to us were very good. We stayed in 33 and 32no. Mr Badal who is the Manegar is very nice person. The staff of the hotel is very cooperative. The lawn is very well maintained. Service vise exellent. Food vise superb. Welcome drink of strawberry...

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Helpful?
1Thank Rakesh K
ElginGuestRelations, Guest Relations Manager at The Elgin, Darjeeling, responded to this review

Dear Rakesh! We thank you for your positive feedback! We have sent your compliments to our Hotel Manager Mr Badal Majumdar and we hope we will get an opportunity to serve you again.

Reviewed 1 July 2015 via mobile

No lift . Vary old fashioned . But well maintained . Bed in our is toooo smaalllll . Food is good . Staff is good . But it is very overpriced . The worst part is they charge for tea which i expect they should give complimentry because its famous in darjrling . We have a complimentry tea in our...

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Helpful?
1Thank Abhinav A
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Abhinav! We thank you for your feedback about the lift . We have in the past tried working on the option of installing a lift but as the Elgin is a historical heritage property built in 1887 installing a lift would mean changing the entire interior of the hotel to the extent we would loose the charm and ambiance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi . ... more   less 

Additional Information about The Elgin, Darjeeling

Address: 18 HD Lama Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Price Range: $208 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elgin, Darjeeling 4*
Number of rooms: 23
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Also Known As:
Elgin Darjeeling Hotel Darjeeling
Elgin Hotel Darjeeling
Hotel Style:
#2 Spa Hotel in Darjeeling
#2 Luxury Hotel in Darjeeling
#6 Family Hotel in Darjeeling
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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