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The Elgin, Darjeeling

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The Elgin, Darjeeling
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527 Reviews from our TripAdvisor Community

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Showing 504: English reviews
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South East London
Reviewed yesterday NEW

Really loved this hotel. Our room was comfortable - the beds were the most comfortable of our entire trip - and furnished in a colonial style as was all the hotel. The food was delicious and the staff all very friendly and helpful. The hotel is in the middle of one of the busiest parts of Darjeeling but still and...

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1Thank Stephanie058
Reviewed 3 days ago NEW

I have never written a bad review, but felt compelled to as this hotel really was not up to scratch. We travelled through Kuoni who are a luxury tour brand and really should not be sending people to this hotel. First impressions of the hotel were great. We were asked to sit in the lounge area which was nicely furnished...

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1Thank Flo1582
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir ! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and are grateful for all the little details you have taken time out to point out and mention , it is our aim to maintain the same consistency of standards across all the Elgin group of hotels and we take guest feedback very seriously as...

Australia
Reviewed 5 days ago NEW

The hotel is a remnant of the Colonial days but run with Indian flair. The rooms are HUGE and many have fabulous views over the city. (Ask for one with a view). The meals were delicious and varied enough so that if you don't like hot spices there was enough to eat, and if you loved hot spices there was...

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Thank ausgiraffe
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tripadvisor Member! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our guest expectations,...

Jaipur, India
Reviewed 6 days ago NEW

I had no idea of the Elgin chain of hotels till the time our agent suggested in response to my insistence on staying in a heritage hotel ensuring the service as well . This quaint little hotel was the summer home of the Cooch Behar who's legendary Princess Gaytri Devi got married to the Maharajah of Jaipur. I discovered that...

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Thank triptipandey1
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame ! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our guest expectations,...

Kolkata (Calcutta), India
Reviewed 6 days ago NEWvia mobile

The Elgin Darjeeling is one of the most outstanding hotels I've stayed in anywhere in the world. It is a heritage property with an old world charm, courteous and attentive staff and superb service. Highly recommended.

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Thank Akhtar I
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our guest expectations, on...

Reviewed 1 week ago via mobile

After trawling tripadvisor and thinking the windamere looked a bit unwelcoming of visitors coming for afternoon tea we tried the Elgin and I'm so glad we did. It's a really relaxing and friendly atmosphere in a colonial setting. The staff were really helpful when i realised i had left my phone plugged in at a cafe and tracked it down...

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Thank Chloe J
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Madame! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation ! we are delighted to know that you enjoyed your afternoon tea experience with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our guest...

England
Reviewed 1 week ago via mobile

We were initially very impressed by this hotel with its old world charm but not by the suite that we were booked into. It consisted of two rooms..a sitting room with dirty sky lights and a bedroom with windows that looked on to a filthy wall. We were given two heaters but only one was worked and we were even...

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3Thank TrueBrit_10
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Tripadvisor Member ! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and are grateful for all the little details you have taken time out to point out and mention , it is our aim to maintain the same consistency of standards across all the Elgin group of hotels and we take guest feedback very seriously...

Blackpool, United Kingdom
Reviewed 1 week ago via mobile

If you like Heritage properties, beautifully preserved and a wonderful ambience- the Elgin Darjeeling is for you. We stayed for 4 nights and we're delighted with the hotel, the food and the staff who cannot do too much to make you feel at home. Excellent rooms with subtle sophisticated decor, substantial and delicious buffet breakfasts and dinners all combine to...

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Thank gopalighosh
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and appreciation ! we are delighted to know that you enjoyed your stay with us ! Your words of praise will go a long way in encouraging the Elgin team to keep up the good work so we can continue to exceed our guest expectations, on...

North Richland Hills, Texas
Reviewed 2 weeks ago

I am a bit stunned by some of the "Excellent" reviews of this place. I have attached photos that I took of some of the things in my room that make for the "Poor" rating. By NO means is this an "Excellent" property. There is no iron or ironing board in the room so I requested one. Look at the...

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2Thank stevewilhite
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and all the little operational details you have taken time to point out , I will take the matter up with the housekeeping and maintenance teams of the property to see to it that such an operational oversight and carelessness is not repeated again in the...

Durham
Reviewed 2 weeks ago

We booked the Elgin Darjeeling expecting more, I understand hermitage hotels having travelled extensively in India however this hotel is confusing heritage with run down. The common rooms are beautiful but that's where it ends. The bedrooms require deep cleaning and the furniture needs repaired or replaced the sofa in our room was torn and unsightly. The bathroom was way...

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2Thank Durhamlass14
ElginGuestRelations, General Manager at The Elgin, Darjeeling, responded to this review

Dear Sir! Greetings from The Elgin, Darjeeling ! We thank you for your feedback and are grateful for all the little details you have taken time out to point out and mention , it is our aim to maintain the same consistency of standards across all the Elgin group of hotels and we take guest feedback very seriously as this...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi . ... more   less 

Additional Information about The Elgin, Darjeeling

Address: 18 HD Lama Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Price Range: $231 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elgin, Darjeeling 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Elgin Darjeeling Hotel Darjeeling
Elgin Hotel Darjeeling
Hotel Style:
#3 Luxury Hotel in Darjeeling
#3 Spa Hotel in Darjeeling
#6 Family Hotel in Darjeeling
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Questions & Answers

Here's what travellers have asked, with answers from The Elgin, Darjeeling staff and other travellers.
7 questions
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28 days ago

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Questions? Get answers from The Elgin, Darjeeling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a good view of the city on the 1st floor.”
  • View over Darjeeling from my room
ausgiraffe, 20 Apr 2017 | Read review
“Rooms facing the valley have good view.”
manishaps, 4 Apr 2017 | Read review
“Avoid Room 38”
Yorkiebb, 21 Mar 2017 | Read review
“Ask for mountain view.”
Kershasp, 13 Mar 2017 | Read review
“Ask for a valley facing room!”
92eshanm, 25 Jan 2017 | Read review
5 of 5