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The traditional Rajput architecture, a mixture of Mughal and Indian, a facade with domes and frescoes. The house is a very fine example of Shekhawati frescoes and architecture. The family portraits, which add to the charm of this family hotel where tradition still runs strong. Like many historic houses, Shahpura House is a curious mixture of the old and the new.
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Shahpura House, nestled close to the heart of Jaipur, garners praise for its prime location and the nearby rooftop dining options it affords. The hotel's historic allure and royal decor, complemented by live traditional music, provide guests with an authentic heritage experience.
While the spacious, charming rooms are appreciated, service and room maintenance have received mixed feedback, with some guests highlighting areas needing enhancement. Additionally, the value proposition is debated, as some travelers find hidden costs and service inconsistencies detract from the otherwise reasonable pricing.
Location
Convenient
Atmosphere
Historic
Rooms
Unkempt
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Located in an old maharajah's villa with small swimming pool and evening entertainment with traditional music. Clean, good breakfast buffet. We were not thrilled with the buffet lunch or even the à la carte dinner on the terrace. Overall a good standard paid less than one hundred euros for a double room with breakfast. Worth a try
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful character building: full of charm & original features. After a long journey we were made so welcome ( a little upgrade definitely helped) The room was spacious: clean & every thing we needed ( toiletries/ tea&coffee/ hairdryer etc) . On closer inspection a few bits were a little tired- but this adds to the charm. The pool area was perfect for a quick dip and plenty of towels and loungers. Breakfast was a little chaotic with coach parties- but the Indian omelet was delicious We are in the 5th floor dinning room both nights and had a variety of delicious vegetarian food- the staff were very knowledgeable about the food ( it was very dark though- needed a torch to read the menu) Finally on check out we were delighted with the bill for 2 meals and drinks in the bar were very affordable and the manager knew our names ( a nice touch) highly recommended for a colonial experience
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shahpura House, manager at Shahpura House
Responded 16 Nov 2024
Dear Guest, Thank you for sharing your lovely experience at Colonial Delight in Jaipur! It’s wonderful to hear that you found the building charming and that your welcome was warm, especially after a long journey. We’re glad you enjoyed the spacious room and the pool area, perfect for relaxation. We appreciate your feedback regarding breakfast and the dining room's lighting. It's great to know you enjoyed the Indian omelet and the variety of vegetarian dishes offered during your stay. Recognizing our guests by name is something we take pride in, and we’re thrilled that it added to your experience. Thank you for recommending us for a colonial experience; it means a lot! We hope to welcome you back soon! Thanks & Regards
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Really lovely heritage hotel with lots of beautiful furniture and historic artefacts on the walls in a great location for some good restaurants. We had a large beautiful room with a shower room and a separate free standing bath with gorgeous marble and mosaic floors. The bar area is small but cosy next to a larger room with a snooker table in. There is an outdoor pool but this was taped off for the duration of our stay so unable to use. Each night there was entertainment in the garden but we never saw many people actually watching it. Breakfast was ok choice of hot and cold food, but there was only 1 coffee machine which created a constant que which was pretty annoying as the hotel was quite full. They did have soya milk and made me porridge which was great. We’d definitely recommend staying here
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adhiraj Singh, Owner at Shahpura House
Responded 20 Apr 2024
Thank you so much for taking your valuable time & sharing your precious feedback. It gives me immense pleasure to read through your comments and to know that the experience at the House met your expectations & that you had such a pleasant & comfortable stay with us. I am humbled and delighted to receive your kind compliments for the team who makes every effort to ensure that the Guests feel like Royalty during their time at the House. I have taken the liberty to share your kind appreciation with the whole team, as it is the feedback such as yours, that motivates us to achieve higher levels of services & standards. We value your kind patronage and look forward to welcoming you & your family to Shahpura House, once again.
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We were told it is a 5-Star hotel! Turns out it is a cheap copy of a traditional haveli made with pre-fabricated mass-produced pieces. Forget an SUV, there is no space to park even a bicycle inside. The building is in the middle of a dense residential area and the cars need to fend for themselves on a two-inch-thick sand covered road dotted with dog-poop. The staff rushes to snatch your bags and is annoyed if one wishes to carry one's own luggage. If you pass by repeatedly they wish you repeatedly and look you in the eye waiting to be tipped. The whole place reeks of a cheap air-freshener that chokes you. The so-called pictures of royalty are extremely embarrassing. They are like screenshots of a village Ramlila. The hotel doesn't seem to understand the meaning of hygiene at all. The room that we stayed in was a nightmare. Dirty mop used on the floor; the furniture was wiped with a never-washed cloth and was sticky. The tea-tray was pathetic and its contents frightfuly cheap. The wardrobe iron and table was missing. The sofa and chair were badly stained and the cushion was of very cheap quality. Do NOT use the toiletries please! They are the cheapest possible liquids. Sub-standard bathroom fittings ruin the shower experience. Ordered tea and snacks which was delivered an hour later by a staffer who placed the cups in front of us with one finger inside the cup! Frozen cold pakoras and stinking tea in a dirty thermos like those in Indian railways! Breakfast was the final disaster. Once again a cheap, unhealthy copy of 5-star hotels. This place should be avoided by those who appreciate honest hospitality i.e. hygiene and genuine courtesy. One pities the innocent foreign nationals who do not know the real India. They are continuously fed with these gimmicks. I feel sorry for the staff too... They haven't been misguided by the management and do not know any better.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shahpura House, manager at Shahpura House
Responded 31 Dec 2024
Dear Guest, Thank you for sharing your experience with us. It’s clear that we fell short in many areas, and we sincerely apologize for any discomfort you encountered during your stay. Your feedback regarding the cleanliness and service will be taken seriously as we aim to improve. We appreciate your insights, which are vital in helping us enhance the quality of our hospitality. Thanks & Regards
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Stayed for 3 nights on an Indian tour. The hotel itself is a fabulous place with an absolutely stunning interior and exquisite decor.
Our room was very large and had an oversized bathroom with a massive walk-in shower. The beds were comfortable with air conditioning and ceiling fans.
The rooftop restaurant was excellent with great service and reasonably priced we ate here on two of our evenings.
Now for the not so good, facilities are dreadful, They have a lovely swimming pool but unfortunately only four loungers!!!!!! There really is not much opportunity to relax at this hotel.
Wifi was appalling I lost count of how many times I had to go to reception to get back into wifi with a bewildering array of passwords given to me. This is very poor service and very annoying and not what I expect from a hotel of this standard.
Breakfast was okay, but choice was poor compared to other hotels we stayed at on tour. It was also the location for lunch and dinner but is a bit soulless compared to the grandeur of everywhere else at the hotel best stick to the rooftop restaurants you get the same menu, or bar area for light meals.
There is a bar there which is nice but is staffed sporadically with the poor barman having to pour the drinks take orders and generally do everything when there seems to be plenty of staff about doing something close to nothing.
The lounge areas are fantastic and are a photographer's dream however some communal areas do look a bit shabby and could do with a lick of paint.
A beautiful hotel that is let down by poor facilities and some service issues which is a pity as I really wanted to give this architectural wonderful hotel a five-star review.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip:Â Don't bank on having anywhere to relax at the swimming pool.
Make sure they give you the right...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adhiraj Singh, Owner at Shahpura House
Responded 11 May 2024
Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you appreciated the stunning interior, exquisite decor, and spacious accommodations during your time at our hotel. It brings us joy to know that you found comfort in our well-appointed rooms and enjoyed the culinary offerings at our rooftop restaurant. We regret to learn of your disappointment with certain aspects of our facilities and services. Please accept our sincere apologies for any inconvenience caused by the limited number of loungers by the swimming pool and the challenges you experienced with our WiFi network. Rest assured, we are actively addressing these issues to ensure a more enjoyable and seamless experience for our guests in the future. Your comments regarding the breakfast selection and the ambiance of our dining areas have been duly noted, and we will strive to enhance these aspects of our offerings to better meet your expectations. Regarding the staffing at our bar area, we appreciate your feedback and will take steps to ensure that our team members are adequately supported to provide efficient and attentive service to all our guests. Furthermore, we appreciate your constructive feedback regarding the maintenance of our communal areas, and we will prioritize these areas for refurbishment to maintain the high standards that our guests expect and deserve. We value your patronage and sincerely hope to have the opportunity to welcome you back for an improved experience that truly reflects the five-star service and hospitality we aim to provide.
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Shahpur house is an authentic recreated opulent Rajasthani palace/Haveli. It’s located in a run of the mill upper middle class residential colony without any outdoor space. Even The pool is tucked in a narrow alley between the hotel building and the street. In a word it’s not professionally managed property but good enough if all you’re seeking is an experience of living in a recreated Rajasthani haveli. We reserved a Shahi room ( the top rated residence) through Agoda and reconfirmed the reservation on telephone with Shahpura House a few hours later. On the day of check in we were told the reservation is not confirmed and we should be talking to Agoda. It took Agoda a few hours to sort the issue by absorbing a higher tariff than paid by us and reconfirming our booking with the same reservation number. The hotel checked us in a royal suite( 42m) not the Shahi suite (55m) indicated on our reservation slip. We did not have the stamina to engage the hotel or Agoda any further. The pool facing first floor room was well furnished except for a musty smell. The sofa had a huge stain on it. The pillows & mattress were not top hotel quality. The air conditioning was not central- there were two aged split air conditioners. One of them broke down late night and it took 45 minutes to be repaired by when it was midnight. The toilet seat was continuously dripping and the toiletries very ordinary but attractively bottled. The washroom doesn’t have vents only a window which can only be sparingly opened for obvious reasons. The room service was leisurely and the tea came from a stored flask. Exactly the stuff we found at breakfast next morning, both undrinkable. The breakfast itself was functional but the restraunt itself was at par with a dinning hall in a decent guest house. Check in and check out were smooth but for the hiccups peculiar to our case. The receptionist had no change to accept our cash payment. A very forgettable experience, fortunately we were only in transit. Full marks to Agoda not quite to Shahpura House. Unlikely to return to any of their properties across the country.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adhiraj Singh, Owner at Shahpura House
Responded 11 May 2024
First and foremost, we would like to extend our sincerest apologies for the disappointing experience you encountered during your recent stay at Shahpura House. Your feedback is valuable to us as it highlights areas where we need to improve, and we truly appreciate you taking the time to share your thoughts. We deeply regret any inconvenience caused by the confusion surrounding your reservation. Rest assured, we have taken immediate steps to address this issue internally to ensure such occurrences are minimized in the future. We understand the frustration this must have caused, and we apologize for any inconvenience you experienced as a result. Regarding the condition of your room, we are truly sorry to hear that it did not meet your expectations. Maintaining high standards of cleanliness and comfort is of paramount importance to us, and we regret that we fell short on this occasion. Please know that we have addressed the issues you raised with our housekeeping and maintenance teams to prevent recurrence. Furthermore, we appreciate your feedback regarding our amenities and services. We are continually striving to enhance the overall guest experience, and your comments will serve as valuable insights as we work towards this goal. Your comments regarding our breakfast service and restaurant ambiance are duly noted, and we will take steps to ensure that the quality and presentation of our offerings are improved. In regards to your experience with our receptionist and payment process, we apologize for any inconvenience caused. We will review our procedures and ensure that our team is adequately equipped to handle all guest transactions efficiently. We understand that you may be hesitant to return to our property or any others within our group, but we sincerely hope that you will reconsider. We are committed to regaining your trust and would welcome the opportunity to demonstrate the improvements we have made based on your feedback. Once again, we apologize for the shortcomings you experienced during your stay. Please feel free to reach out to us directly if you would like to discuss your experience further or if there is anything we can do to make amends.
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Heritage property but the room was not ready with a third bed as booked. The additional amenities such as extra towel and mug etc were not in the room for the third person. Buffet dinner had very limited options. Asked for a garlic chilli naan to be told that they don’t add chilli. Then the following evening asked Sanjay a fantastic waiter who got us the garlic chilli naan without any issues. Tried to order a Heineken which was on the bar menu on the first night and the waiter went to Shanker who was sat in the corner playing on his phone who said they don’t have any. Breakfast again was very poor options and did not really speak 5 star. Apart from the decor the food and service was poor
We asked for laundry to be done and on the paperwork it said the laundry would be back by 7 pm. We returned from sightseeing at 4pm to be told it would be with us at 6. We then waited 2 hours after several calls to find out where the laundry was to then receive the laundry which was fine but we were missing one item and had received someone else’s. There was no point telling anyone about this as the service was so poor that no one would even understand or be able to do anything about it. Wouldn’t recommend and not 5 star service
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Given that I don't know the price actually paid for 1 night because it was booked by a local agency in a single package of 14 nights, the review will be partial because the quality/price ratio is important. Very characteristic hotel both in the common areas and in the rooms; we had a suite (very clean) with a very particular terrace; the choice of food is not huge but with the possibility of non-spicy dishes and very friendly and helpful restaurant staff. More than positive opinion.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in to Shahpura on New Years Eve, staying in a royal suite which was clean and with a separate seating area and a verandah overlooking an internal courtyard. As others have noted their towels and pillows could do with replacing. There’s aircon and a TV with local channels. Due to the layout of the hotel and stone floors you do get some noise. They held a NYE gala dinner which was well organised and entertaining with men being fitted with turbans and ladies with a henna decoration. There was music and dancing and a good range of buffet food. There’s quite an extensive wine list, including French and American however only Indian and Armenian wine is actually in stock. The main reason for our 3* rating is the service, which is dire. The bar is open from 11am to 11pm but is not manned, so if you want a drink you go to reception who make a call and after 15 minutes a barman will turn up to take your order. We ordered a pizza and a club sandwich in the bar and it took 40 minutes to arrive (there appeared to be a management team meeting in the corner of the bar who ordered food a couple of minutes earlier and theirs arrived in 15 minutes). Prior to this we had sat down in the all day restaurant at 6.30 pm at the same time as a tour group. They were served, nothing happened for us so we left. If you ask for something at reception it’s 50:50 if anything happens.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adhiraj Singh, Owner at Shahpura House
Responded 11 May 2024
Thank you for choosing to spend your New Year's Eve with us at Shahpura. We appreciate you taking the time to share your feedback with us, as it allows us to continually improve and enhance the experience we provide to our guests. We are delighted to hear that you found our royal suite to be clean and comfortable, offering a separate seating area and a verandah overlooking our internal courtyard. It's wonderful to know that you enjoyed the ambiance of our NYE gala dinner, and we're pleased that you found the event to be well-organized and entertaining. We sincerely apologize for the shortcomings you experienced with our service during your stay. Your feedback regarding the responsiveness of our bar staff and the delays in food service is concerning and not reflective of the high standards we strive to maintain. Rest assured, we have taken your comments on board and will be addressing these issues with our team to ensure that such lapses in service do not occur in the future. We understand the importance of timely and attentive service, and we are committed to rectifying these issues to ensure that all of our guests have a seamless and enjoyable experience from start to finish. Please accept our sincerest apologies for any inconvenience caused. We hope that you will give us another opportunity to exceed your expectations during your next visit to Shahpura. Should you choose to stay with us again, please do not hesitate to reach out to me personally, and I will ensure that your stay is nothing short of exceptional. Thank you once again for your valuable feedback, and we look forward to welcoming you back to Shahpura in the near future.
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The public areas which at first are impressive don’t tell the full story. Downstairs the rooms are indeed grand but you soon realise they are not used at all. The bar was ok as was the main restaurant but neither particularly inviting. The bedroom was terrible, allegedly a suite it was stark and didn’t have basics such as proper storage, sufficient towels, enough toilet roll or a hairdryer! We had 2 coat hangers for 2 people for 3 nights! The plug next to the bed was broken so no bedside lamp. We asked for more hangers along with a request for toilet roll but were ignored 3 times! We resorted to collecting toilet tissue from other restaurants. Cleaning was not up to standard - there was a bindi left on the side of the sink. The pool had just 2 sun beds with filthy mattresses on them, pool towels were well worn, stained and had holes in. Food in the main restaurant was adequate and in the rooftop restaurant very good but service was average. We watched with interest as other guests arrived and were wowed by the public areas and then we saw the disappointment on their faces after they had seen their rooms! This hotel needs a complete overhaul - the management need to realise they are in the service industry and actually offer some proper hospitality in terms of cleanliness, amenities & customer interaction. This hotel is 1-2 star at best, we would not book again & would not recommend.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Do not book this hotel! It is poor value for money and doesn’t provide the basics.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adhiraj Singh, Owner at Shahpura House
Responded 11 May 2024
Thank you for sharing your experience with us. We genuinely appreciate your feedback as it helps us identify areas where we can improve to better serve our guests. First and foremost, we extend our sincerest apologies for the shortcomings you encountered during your stay. It's disheartening to learn that your experience did not meet your expectations and that you encountered various issues with your accommodations and amenities. Please know that your concerns have been duly noted, and we are taking immediate steps to address them to ensure that such incidents do not recur in the future. Regarding the condition of your room, we are truly sorry for the lack of proper amenities and cleanliness standards that you rightfully expected. We understand the importance of a comfortable and well-appointed room for our guests, and it is clear that we fell short in delivering on this promise during your stay. Rest assured, we are conducting a thorough review of our room maintenance and housekeeping procedures to prevent similar issues from happening again. Additionally, we apologize for the inconvenience you experienced with our service, especially with regards to the responsiveness of our staff to your requests. Providing attentive and timely service is paramount to us, and we regret that we failed to meet your expectations in this regard. We are reinforcing our training efforts to ensure that all our team members are equipped to deliver prompt and courteous service to our guests at all times. We truly value your feedback as it serves as a catalyst for positive change and allows us to continuously enhance the guest experience. While we understand that your experience was less than satisfactory, we sincerely hope that you will consider giving us another opportunity to regain your trust and demonstrate the high standards of hospitality that we strive to uphold. Should you decide to give us another chance, please don't hesitate to reach out to me personally. It would be our pleasure to ensure that your next stay with us exceeds your expectations in every aspect.
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There are more places to choose from in the Jaipur area.
PRICE RANGE
AU$124 - AU$241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shahpura house hotel jaipur
LOCATION
IndiaRajasthanJaipur DistrictJaipur
NUMBER OF ROOMS
62
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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