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Hotel New Bengal

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Hotel New Bengal
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234 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Thrissur, India
Reviewed 2 weeks ago

Terrible Place. Never go to this hotel. Worst Room, Worst Service. The representative mislead you by offering great deals. not Trust Worthy. This place is nearly a red street. Not suitable for family and business purpose...

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Helpful?
Thank Y1613IItraveller
AanyaMehta, Guest Relations Manager at Hotel New Bengal, responded to this review

Dear Guest, While it is unfortunate that you did not have the kind of experience we are known to provide, please understand that we would never want our guests to go through any form of inconvenience. Our hotel is Strategically located at a walking distance from the CST Railway Station and the famous marketplace such as Himalaya Fine Art (110...

New Delhi, India
Reviewed 4 weeks ago

Do not get carried away by exteriors, since inside the rooms are large although with narrow corridors. Noisy window ac and box tv still make the get up little rustic. Near CST in January it is inundated with runners for the Mumbai Marathon. Limited room service is available. As of January 2017 the place was under renovation. Staff is helpful...

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Helpful?
Thank san293
AanyaMehta, Guest Relations Manager at Hotel New Bengal, responded to this review

Dear Guest, Thank you for choosing to stay with us. The hotel complex undergoes regular maintenance sessions and we have ensured that all amenities provided are in good condition. We are tirelessly working towards enhancing our services to provide the guests with an exceptional staying experience. Further, we have standard check-in and check-out timings which are strictly followed across all...

essex
Reviewed 4 weeks ago via mobile

Very friendly welcome and lovely reception staff. Travelling alone I felt very safe here and the attached restaurant zaffron does amazing food. Right next to a bustling market and easy to get taxis outside. Lovely spacious room and perfectly clean and presented. Cannot fault this hotel would recommend and use again :)

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Helpful?
Thank juliebessex
AanyaMehta, Guest Relations Manager at Hotel New Bengal, responded to this review

Dear Julie, Thank you for sharing your fabulous experiences at our hotel. Your words of appreciation shall go a long way to motivate us to continue delivering quality services to our valued guests. We very much look forward to the opportunity of welcoming you back to our professional chain of hotels. We have currently 150+ hotels in 15+ cities pan...

Amravati, India
Reviewed 5 weeks ago

One non A/c double bed room I booked over phone(Not Paid) for 3 days 18.01.2017 to 21.01.2017. It was horrible experience when we checked in at 11:00PM. There was no window in that room. size of the room was hardly 7ftX7ft. Room was severely smelled with baygon spray, it was so suffocating condition. we couldn't stay over there. Left the...

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Helpful?
Thank atanu-amravati
AanyaMehta, Guest Relations Manager at Hotel New Bengal, responded to this review

Dear Atanu, We try to offer maximum value for money at all our hotels. Though you may find the rooms a little compact at this hotel, they are at par than an average budget hotel room in Mumbai. And we hope you enjoyed our super convenient location, our excellent hygiene, and courteous service. We urge all our guests to get...

Reviewed 22 January 2017 via mobile

We got put into this excuse of a hotel, Because Hotel Neptune rebooked our room which was previously paid for , if you like sleeping in a Dogs kennel then go for it . Disgusting is too good of a word for that place .

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Helpful?
Thank Stephen B
AanyaMehta, Guest Relations Manager at Hotel New Bengal, responded to this review

Dear Stephen, We try to offer maximum value for money at all our hotels. Though you may find the rooms a little compact at this hotel, they are at par than an average budget hotel room in Mumbai. And we hope you enjoyed our super convenient location, our excellent hygiene, and courteous service. We urge all our guests to get...

Kolkata (Calcutta), India
Reviewed 20 January 2017

The main attraction of this hotel is its location.It is 800m from cstm station & taxis and buses are easily available.As the breakfast is added with the charge so you face least problem at morning and the cab you can get just by the side of the hotel gate. Hotel will inform you about car.At first they allot a room...

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Helpful?
Thank srkrarnv
AanyaMehta, Guest Relations Manager at Hotel New Bengal, responded to this review

Dear Guest, Thank you for choosing to stay with us. Guest’s satisfaction is what we aim for and it gives us immense pleasure to fulfill that. We will continue to put in efforts to create an ideal stopover for our guests and provide them with best of basic amenities and hospitality. Do book with us whenever you happen to be...

Pune, India
Reviewed 16 January 2017

I had booked a room with a full payment for one night. On arrival I was very casually informed that there is no room and that they can do me a 'favour' by adjusting me in another hotel some place else. There were a few others sailing in the same boat as me. The staff at the reception didn't have...

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Helpful?
Thank Manjirilatey
Chennai (Madras), India
Reviewed 6 January 2017

The hotel is a value for money place. Located in close proximity of important business markets. Rooms are clean. Staff is friendly. We were a group of about 10 persons with small kids.in big groups at times tense situations with the hotel staff is common, in one such situation,the front office manger Mr. Mathews nicely handled the issue and turned...

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Helpful?
Thank great5253
Rio de Janeiro, RJ
Reviewed 4 January 2017

I booked this hotel (FABHOTEL CRAWFORD) throughBbooking.com with the right of free cancellation until 2 days prior to arrival. To my surprise I kept on receiving emails and SMS saying that my booking is not an actual booking but a tentative one at least until I paid half of the full stay. Which I of course did not since Booking.com...

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Helpful?
1Thank Carlos G
Thrissur, India
Reviewed 22 December 2016

I would not recommend the hotel because 1. Rooms are poorly maintained 2. You may feel claustrophobic 3. Photos posted by the management are far from reality 4. The trip advisor comments are replied by the management like this ' sorry for the inconvenience as renovation works are going on'. Why don't they close the hotel for renovation rather than...

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Helpful?
1Thank binupsimon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel New Bengal is a budget hotel where one can expect very descent hospitality services at affordable prices ... more   less 

Additional Information about Hotel New Bengal

Address: Dr D N Road Dr D N Road | Near Crawford Market, Mumbai (Bombay) 400001, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $44 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel New Bengal 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Bengal Hotels
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Questions & Answers

Questions? Get answers from Hotel New Bengal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Still under renovation so stay away from the rooms close to the area”
 of 5 bubbles san293, 30 Jan 2017 | Read review
“Choose a room with road side view”
 of 5 bubbles great5253, 6 Jan 2017 | Read review
“Plz ask for frontside rooms. And see the rooms personally before paying advance.”
 of 5 bubbles Basukinath, 22 Aug 2016 | Read review
“Get a room away from the balcony area facing the street below to avoid traffic noise.”
 of 5 bubbles walktravel716, 27 Jun 2016 | Read review
“superb rooms are the 1 2 3 segment on all floors”
 of 5 bubbles koshaldwishs, 20 Jun 2016 | Read review
5 of 5