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Hotel Metro Palace

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Hotel Metro Palace
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104 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Reviewed 17 December 2016

The worst Hotel I ever stayed.. I booked this hotel because of it's location, and it was mistake.. Pros:Location ,at the heart of hill road. Cons: They had empty rooms but they kept us waiting for 25 minutes and reception area. No-one had any courtesy to offer us water! One guy at reception told to go to restaurant at first...

1Thank Shreeeeyas
BRGMUMBAI, Director of Sales at Hotel Metro Palace, responded to this review

Thanks for a detailed explanation and we regret for all the inconveniences caused .Shall take all the necessary steps to improve and upgrade our standard.

Chennai (Madras), India
Reviewed 22 November 2016

A hotel with 3 star facilities for family, business and tourist travelers in the suburb of Mumbai, just few meters away from Bandra West. You may access Mumbai through any means of transport. Shopping centres are at proximity.

Thank Jayaraman J
Reviewed 2 November 2016 via mobile

The place is quite clean and neat ...the food is really good but you need to have a big crowd.. the service was poor as there were not May people to serve food ....the entrance is quite difficult to identify but overall a good place to stay

Thank Hrdai
Reviewed 29 October 2016

-My stay at the Hotel has been very comfortable. I did not face any kind of problem during the stay. The location of the Hotel is superb , in the center of the Market. The market is just outside the gate of the Hotel so one can very well enjoy the Market. So the Hotel is 100 % up to...

Thank Leo B
Reviewed 11 October 2016

I arrive on time and expect to check in at specified time. They said they dont have any room available and I have to wait until they have an empty room. Why would you take a booking if you dont have any empty room. I had to go to some conference that day and I got late by two hours...

Thank Ashish N
Reviewed 10 October 2016 via mobile

Very good hotel just at hill road very good location at little bit expensive as Compared to the hotel facilities but it's mumbai cannot complain good room clean washroom room good stay in all.................????.?...........

Thank amulman
Reviewed 29 September 2016

-Good things - Good Rooms - Good Room Service - Cleanliness is good - Excellent location - Market/Hotel/Bandstand walkable - Station Nearby Not so good things - Wifi is damn slow in room. and have to issue kindda ticket everyday to access wifi that too only one device can be connected. So if you are a pair then bad luch...

Thank Parkhad_Amit
BRGMUMBAI, Director of Sales at Hotel Metro Palace, responded to this review
Google Translation

We appreciate your compliment.

Reviewed 10 September 2016

I had booked this hotel for my VISA interview and stayed there for 1 night. <<< Location >>> - The location of this hotel is great. It is easily accessible and is surrounded with markets, malls, eateries. Also if you want to visit BKC, then it also is nearby. - Barbeque Nation is housed within the premises of this hotel...

1Thank Anuj A
BRGMUMBAI, Director of Sales at Hotel Metro Palace, responded to this review

Thanks for staying in our hotel and we are delighted to note that you had a satisfactory stay.Please enjoy our hospitality whenever you visit Mumbai.

Reviewed 9 September 2016

The ambience is best ,the room service is too good. Breakfast decent, very good Bathroom and spacious room, got it at very good discounted rate, very close to band stand and Mt.Mary church loved the stay .and the staff is very friendly and welcoming.

BRGMUMBAI, Director of Sales at Hotel Metro Palace, responded to this review

Thanks for staying with us.Appreciate your compliment.

Kovilpatti, India
Reviewed 8 September 2016

For a start I checked in late while my family had checked in early. My husband had walked in with my two kids with just his id and they allowed that without questioning any proof that they were his kids.But when I walked in after a meeting they asked for my id and said they needed proof for that fact...

Thank Shyamis
BRGMUMBAI, Director of Sales at Hotel Metro Palace, responded to this review

Thanks for your feedback and noted your concern.With regard to id it has become mandatory for adults to show the id's and this rule has been laid by the State.With regard to Wi-Fi & breakfast definitely we will upgrade.

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  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Airport Transportation
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are hotel situated in the queen of suburbs - Bandra (West)- Mumbai. We are surrounded by restaurant, pubs, movie theatre, shopping malls & areas, etc. Easily accessible to BKC, Seepz, Andheri, Worli, NESCO, etc... ... more   less 

Additional Information about Hotel Metro Palace

Address: 355 Metro Palace Chapel Road, Mumbai (Bombay) 400 050, India
Region: India > Maharashtra > Mumbai (Bombay) > Bandra West
Price Range: $90 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Metro Palace 2.5*
Number of rooms: 34
Reservation Options:
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Questions & Answers

Questions? Get answers from Hotel Metro Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good location”
aditya6677, 2 Apr 2017 | Read review
“Pick the suite, away from road and party hall”
ShashankSharmaBlr, 18 Jan 2017 | Read review
“Avoid this Hotel!!!”
  • small and dirty room
Shreeeeyas, 16 Dec 2016 | Read review
“Accessibility to any corner of Mumbai”
JayaramanJ_13, 22 Nov 2016 | Read review
“Wifi is bad on the 5th floor, so find a room in the lower floors.”
Shyamis, 8 Sep 2016 | Read review
5 of 5