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Grand Hotel

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124 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Surbiton, United Kingdom
Reviewed 4 August 2016

I had booked three nights here but on arrival late evening the public areas were a building site with building equipment newspaper on the walls and the smell of dust. The point is that guests should have been warned about this in advance and were not. The guest room was clean but the air conditioning unit was very noisy and...

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Helpful?
Thank Ian E
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Thank you for your valuable time taken to tell us about your experience. As you might already be aware that we were in process of renovation and upgradation of the public areas and most of our existing rooms for which prior intimation was communicated via email from the hotel, to which now we feel may have been received...

Gurgaon, India
Reviewed 2 August 2016 via mobile

Booked myself here on the backdrop of some bad choices as the regular hotels I stayed in were not available. This is a gwm. An absolute gem. Tucked away in the Ballard estate ( the business end part of the town near the pier). The evenings are quiet and post 7 there is absolute silence. Booked this place with the...

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Helpful?
Thank Gautham_Srinivas
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you for your positive & kind words about the hotel facilities and the services offered by my team. It gives me great joy that we succeeded in making your stay a memorable one. Your comments have given us immense satisfaction and I'm glad you enjoyed the well spread breakfast, room interiors, staff...

Reviewed 5 July 2016

A great place, nice and quiet, with great staff. Clean rooms and excellent room service. In general - unforgettable experience. The concierge and reception staff very helful, ready to advise about India and Mumbai whenever needed.

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Helpful?
Thank Ewa O
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback Your comments have given us immense satisfaction we thank you for your kind words about the hotel and the services offered by my team. We are currently in the process of refurbishment of...

Noida, India
Reviewed 1 July 2016

Stayed in January'16 to participate in SCMM. Perfect location and very close to CST. However rooms are neither great nor clean. Though it's an old property and sure may look like heritage hotel from outside. Lot of work needed to impress upon visitors so they visit again

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Helpful?
Thank Vimalt2016
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you for your valuable time taken to tell us about your experience. Your valuable suggestions has definitely helped us in addressing areas of concern and will has most certainly helped us to restructure and synergize the processes to the levels expected. We have since refurbished our rooms and renovated our lobby since...

Mumbai (Bombay), India
Reviewed 19 May 2016

Love to have dinner with family, very close to sea face... Indeed a grand place to visit. Night life is just romantic there........ So tasty food.... feel like keep going again & again...... Those coming to Mumbai, must visit..... just 2 KM from Church-gate railway station and even from VT Railway station

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Thank Bharat111450
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. We look forward to welcoming you back soon and rest assured, we shall ensure all personal care Warm Regards,

New Delhi, India
Reviewed 22 April 2016

There are some very important reasons why we have repeatedly gone back to to this hotel in the last couple of years, all of them of equal importance to us : location, courtesy of front desk, personalised hospitality, absence of noise, cleanliness, unusually large size of rooms. . However, recently my husband was diagnosed with a serious health issue, which...

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2Thank Meena R
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are overwhelmed for the valuable feedback and review given. Your very touching review has given us immense satisfaction and I'm glad you enjoyed the well spread breakfast, room interiors, staff friendliness and experience. Comments like these motivate everyone at the...

Dubai, United Arab Emirates
Reviewed 15 April 2016 via mobile

This place was perfect for our visit. We needed a room for three, a couple and a friend, and they were able to accommodate us. The hotel had a character from another time. It's on a quiet street yet close enough to walk to all the main attractions. All the rooms open to a central courtyard. The rooms themselves are...

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Helpful?
Thank Blake S
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. Your comments have given us immense satisfaction and I'm glad you enjoyed the room interiors, staff friendliness and overall experience. We are currently in the process of renovation and upgrading most of our existing rooms and once ready...

Delhi
Reviewed 2 April 2016

We spent a night here and enjoyed the convenient location and quiet area. It was easy to walk to restaurants and attractions and the wide tree lined streets made it pleasant. Rooms were spacious and provided all necessary facilities. Service was ok but a bit slow.

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Helpful?
Thank IIK
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. We will ensure that the service aspect highlighted by you will be actioned with my team. We look forward to welcoming you back soon and rest assured, we shall ensure all personal care...

Carcassonne, France
Reviewed 31 March 2016

The Grand Hotel,is ideally located close to the old Victoria train station yet far enough away to avoid the madness of this v busy area of Mumbai. Situated near the office HQ of The Relliance corporation and other official HQs this area known as The Ballard estate of Colaba is really quiet at night and weekends. The Grand hotel is...

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Helpful?
Thank peter c
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. At the outset we are glad you enjoyed the buffet breakfast,spacious room interiors, staff friendliness and experience. We are currently in the process of renovation and upgrading most of our existing rooms and...

Brooklyn, New York
Reviewed 15 March 2016

I recommend the deluxe harbour view room. I loved standing out on the balcony resting at the end of a crazy day. Mumbai was my favorite place we visited while in India, but I definitely needed a respite from the "action" so the Grand hotel was perfect for this . It is situated in a part of Mumbai that felt...

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Helpful?
Thank elizabethdD7069RY
Grand1926, Manager at Grand Hotel, responded to this review

Dear Guest, Greetings from Grand Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. Your comments have given us immense satisfaction and I'm glad you enjoyed the well spread breakfast, room interiors, staff friendliness and experience It gives me great joy that we succeeded in making your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Behind the magnificent stone facade lie luxuriously appointed rooms and suites, aesthetically designed conference halls, a gourmet restaurant, thirst quenching bar, amongst other conveniences. Each one is simply yet tastefully decorated. However, it is service more than architecture, which ensures that or customers always return with a smile. Our philosophy is dedicated wholly to customers comforts. Well attired attendants to fresh flowers and good food that transform intimate dinner into Grand memories.Grand Hotel offers various amenities like 24 hour room service , quick check-outs and a central location. Ringed by the port and naval establishments on one side, the land fans our from here to encompass the city's major government and civic centres. Railways, post & telegraphs, art galleries, the museum and other important establishments lie within close proximity of an arc of a mere kilometre of Ballard Estate.Grand Hotel is centrally located in the heart of Ballard Estate which is one of the commercial hubs of Mumbai. ... more   less 

Additional Information about Grand Hotel

Address: 17 SSR Marg Ballard Estate | Ballard Estate, Mumbai (Bombay) 400001, India
Region: India > Maharashtra > Mumbai (Bombay) > Gateway of India
Price Range: $109 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel 3*
Number of rooms: 68
Reservation Options:
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Questions & Answers

Questions? Get answers from Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor with balcony!”
 of 5 bubbles lottiec843, 7 Aug 2016 | Read review
“Low floor. Lift very old and slow.”
 of 5 bubbles 151IanE, 4 Aug 2016 | Read review
“Sea facing rooms...”
 of 5 bubbles Bharat111450, 19 May 2016 | Read review
“Ideal for families as area tranquil @ night+ weekends”
 of 5 bubbles peterc781, 30 Mar 2016 | Read review
“Ninth floor, overlooking port.”
 of 5 bubbles 941janiner, 26 Feb 2016 | Read review
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