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A hotel who changes his tariff breakup from his quotation offered.Nightmare during checkout. No clear policies, staff didn't attended issues raised for wrong billing. Worst Experience !!
Non Cooperative Staff + No Clear Policy + Charging on their Whim & Fancies + Misleading Quotations
We were on a business trip and selected this hotel on advice of our friend. We enquired about rates and based upon confirmation from hotel we chose to stay. However the checkout was a nightmare. The invoices breakup provided were different from what was committed...More
Thank Bipin K
Response from ComfortInnHeritage, General Manager at Comfort Inn HeritageResponded 6 days ago
Dear Mr. Bipin K,
I sincerely apologise for the inconveniences you experienced.
I have investigated the matter.. I believe you are from BPCL and the rate that has been agreed between hotel and BPCL is including Breakfast and Dinner. So when the bill is made,...More
First time for a business trip I chose to stay in this hotel, I and regret over my decision. Before booking me and my colleagues, a group of 6, we got email quotations from the hotel. During check out, there were discrepancies regarding the invoice...More
Thank A TripAdvisor Member
Response from ComfortInnHeritage, General Manager at Comfort Inn HeritageResponded 1 week ago
I sincerely apologise for the inconvenience you experienced.
Please let me know your name and email address so that I can investigate properly and take necessary action to ensure such incidents never take place. Thank you
Good, but old hotel, just getting renovated in the busy business district of Central Mumbai, Byculla in a lane and situated in front of Canara Bank with a composite parking space. Rooms are small but comfortable..Locational advantage keeps it survival..And there are regular business visitors..Situated...More
1 Thank DrValliappan
Response from Heritage27, General Manager at Comfort Inn HeritageResponded 3 weeks ago
Thank you for patronising our hotel, and for taking the time to write a review!
We appreciate your positive feedback.
We are happy to inform that we have completed the renovation work of our Public areas / Restaurant / Lobby, and have given...More
My friend and I stayed at the hotel for 3 nights.
I've never had such a good service. They helped us arranging city tours providing taxi and a driver. They helped us finding nice restaurants - they even booked us a table.
My friends backpack...More
Thank Mette J
Response from Heritage27, General Manager at Comfort Inn HeritageResponded 4 weeks ago
Many thanks for your wonderful review.
It is great to read that you found our services and amenities to your complete satisfaction and we are so pleased that we were able to make your stay comfortable.
We look forward to welcoming you back...More
USD 89 - USD 143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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One of the seven islands of the original Bombay, Byculla is one of the most evolved neighbourhoods in Mumbai that has consistently rebuilt itself for the modern-day locals while keeping its confluence of heritage and history intact. Once a home to only the wealthy, Byculla is today a home to the most diverse communities like Parsis, Iranians, Christians, Jews,
Portugese, Maharashtrians and Muslims. While the akharas (wrestling joints), world-famous Dhobi Ghat, Mumbai’s only zoo are all sprinkled across this suburb, the roads quickly lead to the more popular areas of the Haji Ali Dargah, Race Course and the Mahalakshmi Temple within a few minutes.