We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ITC Grand Central

Save
Traveller (758)
Room & Suite (302)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent72%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“k k”(78 reviews)
“point of view”(86 reviews)
“chef rajan”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
Reviews (2,424)
There are newer reviews for ITC Grand Central
See the most recent reviews
Filter reviews
2,329 results
Traveller rating
1,650
490
123
42
24
Traveller type
Time of year
LanguageEnglish
More languages
1,650
490
123
42
24
Show reviews that mention
All reviewsk kpoint of viewchef rajanshanghai clubguest relationsbusiness tripkebabspecial thanksdosasamazing hospitalityspecial mentionmemorable staycoffee shopchinese restauranthome away from homerooms are spaciousbreakfast buffet is
FilterEnglish
Updating list...
11 - 15 of 2,329 reviews
Reviewed 1 week ago via mobile

We had a very very nice and lovely guest relations lady at the hotel and her name is Vishaka. She is a very nice person. Sandeep at the Point of view helped us a lot and told us many things about the lounge and the...More

Thank Richard W
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded yesterday

Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your wonderful feedback with us.I am truly delighted to know that you enjoyed your stay at ITC Grand Central. Thank you for recognizing our hospitality and teams effort , I am sure Ms. Vishakha...More

Reviewed 1 week ago

Fantastic hotel.We had a lovely stay here for our wedding anniversary, lovely room and very welcoming and friendly staff. We've had a very relaxing stay. Thank you to all staff for doing their part to make our stay wonderful. We will be back to experience...More

Review collected in partnership with ITC hotels
Thank Bhaskar H
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded yesterday

Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your much appreciated feedback with us.I am truly happy to know that you enjoyed your stay at ITC Grand Central. I am also glad to know that you were comfortable with the rooms and...More

Reviewed 1 week ago via mobile

I stayed at the hotel and it was a very pleasant and comfortable stay. Staff is good and helpful too. Really enjoyed the stay. Special mention for Veronica from Guest Relations, she did a fabulous job and made our stay even better.More

Thank Moshe S
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded yesterday

Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your appreciating feedback with us.I am truly delighted to know that you enjoyed your stay at ITC Grand Central. Thank you for recognizing our hospitality and efforts to make your stay a memorable one,...More

Reviewed 1 week ago via mobile

A happy trip with my family becomes an excellent experience when the stay is excellent too. A welcoming smile, easy check-in and the way to the beautiful room, everything was flawless. The hospitality was exceptional and one of the best breakfast buffet I ever had....More

Thank Kartikya
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 1 week ago

Dear Guest, Greetings from ITC Grand Central! Thank you for sharing taking out the time and sharing your much appreciated feedback with us. I am truly delighted to know that you enjoyed a generous service experience during your visit and were well taken care of...More

Reviewed 1 week ago via mobile

As a Platinum member, I was treated with a welcome drink by Mr. Adhar Sharma Front Office Manager himself. It was amazing hospitality from the word check in. I was given complimentary access to Launge where I met Veronica who was keen to take care...More

Thank Mahabaleshwar P
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 1 week ago

Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your experience with us.I am really glad to know that you enjoyed your stay at our hotel and were well taken care by the team.The team and I thank you for your highly appreciating...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
USD 167 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Mumbai
#6 Spa Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 167 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Mumbai
#6 Spa Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (758)
Room & Suite (302)
Dining (93)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
d0lly6
31 March 2018|
Answer
Response from roamingst0ne | Reviewed this property |
An Ola or a Uber would be quickest comfortable way of getting from point to point. A local train might be faster at peak hours, but local trains at peak hours can be a bit... ahem... uncomfortable. Plus the walk to and then... More
0
Votes
d0lly6
17 March 2018|
AnswerShow all 2 answers
Response from itcgrandcentral | Property representative |
Dear Guest, Thank you for letting us know your query. I would request you to kindly share your contact details so that we can get in touch with you. Warm Regards Team ITC Grand Central
0
Votes
sid182002
9 January 2018|
Answer
Response from itcgrandcentral | Property representative |
Dear Guest, For Indian customers, government approved ID'S e.g. Pan card, Aadhaar card and passport are mandatory at the time of check in. For foreign customers passport along with the Indian visa are mandatory at the time... More
1
Vote
Room Tips
"City view room is a good option"
Read review
"Nice View from room"
Read review
"as high as possible...towards west the skyline is amazing"
Read review
"Tower rooms are the best if you are willing to pamper yourselves."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing