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ITC Grand Central

Booking.comUSD 150*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 179*
USD 150*
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USD 179*
USD 179*
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ITC Grand Central
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1,630 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Grand Central
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Showing 1,559: English reviews
North Sydney, Australia
Reviewed 6 days ago NEWvia mobile

From the moment we arrived, we could tell the staff were doing all they could to assist. Easy check in, escorted up to rooms, complimentary fruit platter and cookies. The guest services staff even took our group up to the top floor to see the amazing view. Jasmeena Khan showed every care to our stay, with a beautiful demeanor.

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Helpful?
Thank Suzi A
Pune, India
Reviewed 1 week ago NEWvia mobile

I stayed for a night on a business trip . The service was quick and exceptional as always . The breakfast spread is enormous and tasty especially the south indian dosa. Check in and check out was very quick.

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Helpful?
Thank Shirazvastani
Houston, Texas
Reviewed 1 week ago NEW

I have traveled to 43 countries, and stayed in hundreds of hotels, but this experience stands in the top 3 hotel experiences, ever. Sudha Mehra was so happy, helpful, kind, & responsive. She exemplifies the word SERVICE and did every bit of it with a big smile. Thank you Sudha for your exceptional service - I will not soon forget...

Review collected in partnership with ITC hotels
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Helpful?
Thank Dean M
Muscat, Oman
Reviewed 1 week ago

Since this was my third trip to Mumbai with my girl friend, as we always stay at the Marriott properties. We decided to give ITC grand central a try and it was more than worth it. Beautiful hotel, fantastic ambience , looks a bit vintage by style, but I guess that's what is impressive. We arrived very early after a...

Review collected in partnership with ITC hotels
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Helpful?
Thank amitpaul767
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and for posting feedback of your stay on TripAdvisor. The team is happy to learn that you were impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging. People are our biggest assets and such praise...

Singapore, Singapore
Reviewed 1 week ago

Recently I stayed at ITC Grand Central Mumbai for four weeks (in two different occasions) when I visited Mumbai on a business trip. It was a memorable experience indeed. What specially struck me was the fact that the staff push themselves hard to achieve near perfection in whatever they do. The personal touch in every aspect of their service is...

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Helpful?
Thank tomygeorgetg
Reviewed 1 week ago via mobile

The hotel is well maintained. Amazing Hospitality. Gadriann was very kind and assisted me to k&k. It was an amazing experience would come back again and will also strongly recommend this hotel to colleagues and friends. Overall a great place to be in.

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Helpful?
Thank AnkitaChavan
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for sharing your feedback for ITC Grand Central. We are glad you had a comfortable stay with us and enjoyed the welcoming experience that we offer through gracious service and a warm, indigenous ambience. We look forward to the pleasure of welcoming you back soon. Warm regards, Kerman Lalkaka General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

I made a business trip to Mumbai and stayed at this amazing property. For the entire duration of my stay i had an amazing time. Rajendra who had come to pick me up from the airport did a fantastic job taking me to the hotel comfortably . The check in was very smooth. The ladies who escorted me to the...

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Helpful?
Thank Rishiraaj D
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Mr. Rishiraaj D, Namaste! We are delighted to know that you had a splendid experience at ITC Grand Central, Mumbai. Offering the best in terms of location and amenities, our hotel aptly caters to needs of today’s discerning travellers. It is also our constant endeavour to provide our guests with superior services and we are happy to note your...

Reviewed 1 week ago

I have stayed here 3 times, and every time has been a wonderful experience. The staff is gracious and helpful, from check in, to guest relations, to dining, and everyone in between. The hotel itself is an oasis of classic design and modern amenities. Be sure that breakfast is included in your stay - you can get a variety of...

Review collected in partnership with ITC hotels
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Helpful?
Thank Bonnie T
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and for posting feedback of your stay on TripAdvisor. The team is happy to learn that you were impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging. People are our biggest assets and such praise...

Reviewed 1 week ago via mobile

Great hospitality. It was a very good experience as the amibence out there felt so comfortable. Staff is very courteous & the food at K & K was delicious. Among them was Ms. Assumption who was very helpful. She professionally guided us through all the facilities available at the hotel & made sure we had a pleasant day. Would definitely...

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Helpful?
Thank Abhijitbolke
Kolkata (Calcutta), India
Reviewed 1 week ago via mobile

The rating of the most popular and famous star hotel in Mumbai have five but in my view it's seven. Mumbai is a limited area, place of scarcity but ITC grand Central never allow you to feel such way. Excellent rooms, location, staff and great service. Food are awesome in quality and also in variety. Hotel is costlier comparing other...

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Helpful?
Thank KALYAN R
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings! Thank you for sharing your feedback for ITC Grand Central. We are glad you had a comfortable stay with us and enjoyed the welcoming experience that we offer through gracious service and a warm, indigenous ambience. We look forward to the pleasure of welcoming you back soon. Warm regards, Kerman Lalkaka General Manager, ITC Grand Central

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287 Dr Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $194 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Central staff and other travellers.
7 questions
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Kangar
over a year ago
Denver, Colorado

See all questions (7)

Questions? Get answers from ITC Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher = better view”
Mark__Moscow, 21 Apr 2017 | Read review
“great location. was facing towards city but i guess facing seaside would have been even better”
383ihsann, 19 Apr 2017 | Read review
“Take a room on the Higher floor towards the corner, beautiful view of the city.”
amitpaul767, 16 Apr 2017 | Read review
“If you are a female traveling alone, request the EVA rooms.”
bonniet577, 14 Apr 2017 | Read review
“City view room is good”
sunilpatil2017, 31 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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